Hertfordshire Partnership University NHS Foundation Trust

CPA Coordinator / Ward Clerk

This job is now closed

Job summary

To lead in the provision of a comprehensive, professional, effective secretarial and administrative service to the Team. To take a lead within the admin team for Data Quality The post holder is the first point of reference and as such must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors

Main duties of the job

An exciting opportunity has arisen for a Band 4 CPA Coordinator to work at Seward Lodge

Seward Lodge is our assessment and treatment unit for older people with dementia base in Hertford, with our staff caring for those who are at their most acute and vulnerable stage of their life.

Seward Lodge provides a high standard of care and treatment in a safe and therapeutic setting for service users in the most acute and vulnerable stage of their illness. We are seeking to appoint an enthusiastic and innovative person to work within this unit.

The demands of this exceptional service mean that you need to be versatile and flexible with the ability to use initiative and work under direct and indirect supervision.

You will take the lead in administering Care Program Approach meetings and to undertake general ward clerk duties whilst working closely with the Team Leader and the Consultants. Excellent IT skills are essential.

An ability to communicate effectively with a range of professionals is paramount.

The CQC have noted that we are an Outstanding Trust and the Forest House team supports their carers and family to ensure a holistic multi-disciplinary approach to care planning is achieved. Previous experience of working with this client group is desirable but not essential.

About us

Hertfordshire NHS Partnership Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Date posted

07 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year per annum pro rata (+ 5% HCAS included)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

367-SS-9216

Job locations

Seward Lodge, Lilbourne Drive, Hertford, SG13 7HL

Lilbourne Drive, Hertford, SG13 7HL

Hertford

SG13 7HL

Job description

Job responsibilities

The post holder will be expected to meet the requirements of the NHS Knowledge and Skills Framework (KSF) appropriate outline for the post.Approved outlines are available on the HPT e-ksf local library Health and Safety. The post holder has a duty of care to themselves and to others with whom they come into contact in the course of their work as laid down in the Health and Safety at Work Act 1974 and any subsequent amendment or legislation

Job description

Job responsibilities

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

Essential

RSA III/NVQ 3 or equivalent.
Trained [Pitman] and experienced at intermediate level in a range of software packages; Word, Excel PowerPoint
Advanced keyboard skills
Good working knowledge of email and internet
ECDL qualification or equivalent

Desirable

Proficient knowledge of PARIS
Advanced secretarial skills such as audio and shorthand
Experience in a mental health environment or NHS

Knowledge and Experience

Essential

Evidence of the ability to organise and plan complex events,such as training sessions and the therapy groups
The ability to organise and prioritise own workload within any specified guidelines where guidance is notreadily available, but at setintervals
Proficient in diary management coordinating appointments to ensure best use of Manager's time
Experience of transcribing formal minutes of meetings.
Experience ofsupervising and training others,
Experience of adapting to change and managing work in a changing environment

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

Essential

RSA III/NVQ 3 or equivalent.
Trained [Pitman] and experienced at intermediate level in a range of software packages; Word, Excel PowerPoint
Advanced keyboard skills
Good working knowledge of email and internet
ECDL qualification or equivalent

Desirable

Proficient knowledge of PARIS
Advanced secretarial skills such as audio and shorthand
Experience in a mental health environment or NHS

Knowledge and Experience

Essential

Evidence of the ability to organise and plan complex events,such as training sessions and the therapy groups
The ability to organise and prioritise own workload within any specified guidelines where guidance is notreadily available, but at setintervals
Proficient in diary management coordinating appointments to ensure best use of Manager's time
Experience of transcribing formal minutes of meetings.
Experience ofsupervising and training others,
Experience of adapting to change and managing work in a changing environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Seward Lodge, Lilbourne Drive, Hertford, SG13 7HL

Lilbourne Drive, Hertford, SG13 7HL

Hertford

SG13 7HL

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Seward Lodge, Lilbourne Drive, Hertford, SG13 7HL

Lilbourne Drive, Hertford, SG13 7HL

Hertford

SG13 7HL

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)