Hertfordshire Partnership University NHS Foundation Trust

Lived Experience Support Worker

This job is now closed

Job summary

Lived Experience Support Workers will be part of the team and support people accessing the right intervention/support as part of their recovery journey, based on the person's individualised care and support plan.

As an integral and highly valued team member, the Peer Support Worker will provide peer support and practical assistance to service users to support them in regaining control over their lives and their own unique recovery journey.

Through sharing the wisdom of their own lived experience of recovery, the Peer Support Worker will inspire hope and belief that recovery is possible in others. Within a relationship of mutuality, they facilitate and support information sharing to promote choice, self-determination and opportunities for the fulfilment of socially valued roles and connection to local communities.

All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Main duties of the job

To support people who are experiencing mental health challenges to:

Maintain and develop their independence.

Build life skills, confidence, resilience and self-esteem.

Build social networks and reduce isolation.

Engage in peer support sessions and offer holistic support, advice, information, and if necessary, onward referral to other support.

Find opportunities for them to direct their own recovery through self-management and choice.

Access to services and support.

Encourage positive choice-making.

Work with the service user and, where appropriate, their carers/another meaningful person in developing their own personalised care plan.

Encourage and motivate them to take an active role in their own care plan.

About us

Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

About us - Hertfordshire NHS Partnership Trust

Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...

https://www.hertsnhsgreattogether.co.uk/

Date posted

25 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata (Inclusive of 5% HCAS)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

367-ACMS-8997-A

Job locations

The Orchards, 1A Ashley Close, Hemel Hempstead, HP3 8EH

1A Ashley Close

Hemel Hempstead

HP3 8EH

Job description

Job responsibilities

You will use your personal recovery with individuals using the service in 1:1 or group support. You will

Model and mentor recovery and demonstrate coping skills.
Embed a person-centred and recovery-orientated approach in all aspects of the work.

Inspire hope and share life experiences and lessons learnt.
Be trauma-informed
To contribute to peer support activities, including 1:1 and groups;
To ensure that the safety and wellbeing of each person using the service is monitored and reviewed regularly.
To contribute to the assessment, planning, implementation, and review of support.
To report any untoward incidents or unusual occurrences to the line manager.
To report any safeguarding concerns to the line manager.
To attend the appropriate team meetings
To attend both managerial and lived experience supervision.
To attend reflective/consultation with team members.

For a more in-depth Job and Person Specification please read the attached before applying

Job description

Job responsibilities

You will use your personal recovery with individuals using the service in 1:1 or group support. You will

Model and mentor recovery and demonstrate coping skills.
Embed a person-centred and recovery-orientated approach in all aspects of the work.

Inspire hope and share life experiences and lessons learnt.
Be trauma-informed
To contribute to peer support activities, including 1:1 and groups;
To ensure that the safety and wellbeing of each person using the service is monitored and reviewed regularly.
To contribute to the assessment, planning, implementation, and review of support.
To report any untoward incidents or unusual occurrences to the line manager.
To report any safeguarding concerns to the line manager.
To attend the appropriate team meetings
To attend both managerial and lived experience supervision.
To attend reflective/consultation with team members.

For a more in-depth Job and Person Specification please read the attached before applying

Person Specification

Qualifications

Essential

Good educational qualifications up to GCSE standard or equivalent
Educated to NVQ Level 4 or Equivalent Qualification

Experience

Essential

Own personal lived experience of recovery from mental health challenges
Paid or unpaid peer support worker experience
Willing to positively share your own life experiences, and personal experience of mental ill health challenges with people and carers using the service

Skills

Essential

Developed personal plans for managing own recovery
An ability to be non-judgemental
Ability to support someone in their recovery and not to 'rescue'
Sensitive understanding of diversity issues and an ability to promote anti-discriminatory practice/ equal opportunities
Ability to demonstrate empathy, compassion and patience
Able to tell your story succinctly and in a meaningful way.

Person Specification

Qualifications

Essential

Good educational qualifications up to GCSE standard or equivalent
Educated to NVQ Level 4 or Equivalent Qualification

Experience

Essential

Own personal lived experience of recovery from mental health challenges
Paid or unpaid peer support worker experience
Willing to positively share your own life experiences, and personal experience of mental ill health challenges with people and carers using the service

Skills

Essential

Developed personal plans for managing own recovery
An ability to be non-judgemental
Ability to support someone in their recovery and not to 'rescue'
Sensitive understanding of diversity issues and an ability to promote anti-discriminatory practice/ equal opportunities
Ability to demonstrate empathy, compassion and patience
Able to tell your story succinctly and in a meaningful way.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

The Orchards, 1A Ashley Close, Hemel Hempstead, HP3 8EH

1A Ashley Close

Hemel Hempstead

HP3 8EH

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

The Orchards, 1A Ashley Close, Hemel Hempstead, HP3 8EH

1A Ashley Close

Hemel Hempstead

HP3 8EH

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)