Hertfordshire Partnership University NHS Foundation Trust

Medical Secretary

This job is now closed

Job summary

Refer a friend to work for the Trust and receive up to £500!(A payment of £250 will be made when the applicant commences employment with us and a further payment of £250 will be made once they hit 6 months continuous service with us, terms and conditions apply)

Lead in the provision of a comprehensive, professional, effective secretarial and administrative service, for the well-being team. To take a lead within the admin team for Data Quality The post holder is the first point of reference and as such must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.

Main duties of the job

Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.

To be highly skilled and experienced in the full range of secretarial work practices, software programs, and specialised functional terms.

To be highly proficient and expert in care notes, advising and guiding others in team, supporting new users and instructing them as necessary.

To use proficient internet skills to access, search and retrieve data relevant to team.

To use touch typing, audio and shorthand skills as necessary in daily work to produce work in a timely manner.

To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.

To update skills as necessary and attend mandatory training.

To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.

To use agreed guidelines/procedures and developed knowledge/skills/qualifications when working autonomously and managing own work.

To participate in yearly appraisals with supervisor/line manager

About us

Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

About us - Hertfordshire NHS Partnership Trust

Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...

Date posted

22 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

367-ACMS-8928

Job locations

99 Waverley Road St Albans AL5 5TL

99 Waverley Road

St Albans

AL5 5TL

Job description

Job responsibilities

For detailed information on job responsibilities, please see attached Job Description and Person Specification

Job description

Job responsibilities

For detailed information on job responsibilities, please see attached Job Description and Person Specification

Person Specification

QUALIFICATIONS/EDUCATION/TRAINING

Essential

NVQ 3 or equivalent.
Advanced keyboard skills
Experienced at intermediate level in a range of software packages; Word, ? Excel PowerPoint
Good working knowledge of email and internet
Good standard of English
Numerate
ECDL qualification
Advanced secretarial skills
experience in a secretarial environment
Experience in a mental health environment or NHS

Desirable

Proficient knowledge of PARIS

SKILLS/KNOWLEDGE/ABILITY

Essential

Evidence of the ability to organise and plan complex events, such as training sessions and the therapy groups
Proficient in diary management coordinating appointments to ensure best use of Managers' time
Experience of transcribing formal minutes of meetings.
Experience of supervising and training others
Independent/lone working and team working skills
Experience of adapting to change and managing work in a changing environment
Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

ANALYTICAL SKILLS

Essential

Problem solving, decision making and analytical skills
Responsibility of maintaining accurate records of all referrals and patient details, discharging patients and notifying all professionals and agencies involved.

COMMUNICATION SKILLS

Essential

Excellent verbal and written communication and presentation skills in person, on telephone, fax or email
To be experienced in dealing with people in distress in a calm and confident manner, using deescalation skills where appropriate
To have proven skills and experience establishing effective working relationships with Managers and colleagues

Person Specification

QUALIFICATIONS/EDUCATION/TRAINING

Essential

NVQ 3 or equivalent.
Advanced keyboard skills
Experienced at intermediate level in a range of software packages; Word, ? Excel PowerPoint
Good working knowledge of email and internet
Good standard of English
Numerate
ECDL qualification
Advanced secretarial skills
experience in a secretarial environment
Experience in a mental health environment or NHS

Desirable

Proficient knowledge of PARIS

SKILLS/KNOWLEDGE/ABILITY

Essential

Evidence of the ability to organise and plan complex events, such as training sessions and the therapy groups
Proficient in diary management coordinating appointments to ensure best use of Managers' time
Experience of transcribing formal minutes of meetings.
Experience of supervising and training others
Independent/lone working and team working skills
Experience of adapting to change and managing work in a changing environment
Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

ANALYTICAL SKILLS

Essential

Problem solving, decision making and analytical skills
Responsibility of maintaining accurate records of all referrals and patient details, discharging patients and notifying all professionals and agencies involved.

COMMUNICATION SKILLS

Essential

Excellent verbal and written communication and presentation skills in person, on telephone, fax or email
To be experienced in dealing with people in distress in a calm and confident manner, using deescalation skills where appropriate
To have proven skills and experience establishing effective working relationships with Managers and colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

99 Waverley Road St Albans AL5 5TL

99 Waverley Road

St Albans

AL5 5TL

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

99 Waverley Road St Albans AL5 5TL

99 Waverley Road

St Albans

AL5 5TL

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)