Job summary
We are currently looking for a Band 6 CEDS Duty Worker to work on a Bank agreement for our Eating Disorders team in Rosanne House, Welwyn. All applicants must have previous experience in Eating Disorders
The post holder will work in close collaboration with other professionals, including the wider multi - disciplinary CEDS team (MDT) in assessing service user's needs, devising care plans and evaluating outcomes that promote service user empowerment and recovery. The post holder, with the MDT will provide high quality, individualised and evidence based eating disorder care and treatment, which addresses the needs of the service users and their families and meets individual specialist health needs.
Main duties of the job
Job Summary:
- To work in collaboration with the Team Leader and duty managers, to ensure the highest standards of practice and service delivery
- To work as part of the Community Eating Disorder Service to deliver the services required under the National Service Framework for Mental Health
- To work as part of the duty team and provide day to day management of the duty inbox and cover
- To review all communications to the team email duty desk/ phone calls and support admin on a daily basis
- To prioritise and support on duty task, responding to email, telephone, and face to face presentation to the duty service. Including triaging and discussing referrals with the Duty manager
- To ensure that risks relating to service users, unmet needs is discussed with duty manager
- To ensure quality care standards and procedures which support the aims of Hertfordshire Partnership NHS Trust and the ethos of the Recovery Approach
- To attend Referral Review Meetings to present and discuss new referrals and follow up with recommendations made by RRM.
- To maintain the Duty Worker's own professional registration and development
- To effectively support all aspects of the Duty team
- To act for or on behalf of the Duty Manager as required from time to time in accordance with local agreements.
- Ensure the provision of appropriate support to individuals with ED and complex needs, following assessment
PLEASE SEE JD ATTACHED FOR FURTHER INFORMATION
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
Working relationships
- To work as part of a multi-disciplinary team ensuring good communication with other team members, giving and receiving support and dealing with any issues that inhibit excellence in patient care that occur with colleagues.
- To regularly meet with supervisor and senior clinician to ensure high quality practice and that the postholder is supported and therefore able to carry out the demands of the post.
Clinical Responsibility
Clinical responsibility is at the level of assisting professionals and feeding back observations.
- To participate in the assessment of patients needs in conjunction with qualified staff, in relation to their physical as well as their mental health.
- To support patients in their recovery
- To participate and lead in groups delivered by the team as required.
- To have or attain a good knowledge of best practice in working with adults with an eating disorder.
- To assist in the planning and development of programmes of care
Communication requirements
- To contribute to multi-disciplinary team discussions, case conferences and reviews.
- To keep accurate and up to date written records of all patient contact by inputting data on the Trust records system.
- To provide telephone and in person support to patients and occasionally their families/carers.
- To support qualified staff in the ongoing assessment of the patients needs through accurate reporting of interventions and observations.
- To pass on relevant verbal and written messages as appropriate.
- To attend and participate in team meetings, supervision, reflective practice, appraisals and other meetings as required.
- To report and document incidents, concerns and complaints to the Team Leader or nominated deputy on duty as set out in Trust policy.
- To liaise with and maintain good working relationships with other professionals, e.g. community mental health workers, GPs, social care teams, inpatient areas etc
- To act as a link to other agencies when required.
- To prepare for and attend supervision with supervisor on a regular basis.
- To attend training courses as agreed with the Team Leader via supervisory and appraisal processes.
- To use supervision and informal support from colleagues to manage the emotional and mental demands of the work.
Job description
Job responsibilities
Working relationships
- To work as part of a multi-disciplinary team ensuring good communication with other team members, giving and receiving support and dealing with any issues that inhibit excellence in patient care that occur with colleagues.
- To regularly meet with supervisor and senior clinician to ensure high quality practice and that the postholder is supported and therefore able to carry out the demands of the post.
Clinical Responsibility
Clinical responsibility is at the level of assisting professionals and feeding back observations.
- To participate in the assessment of patients needs in conjunction with qualified staff, in relation to their physical as well as their mental health.
- To support patients in their recovery
- To participate and lead in groups delivered by the team as required.
- To have or attain a good knowledge of best practice in working with adults with an eating disorder.
- To assist in the planning and development of programmes of care
Communication requirements
- To contribute to multi-disciplinary team discussions, case conferences and reviews.
- To keep accurate and up to date written records of all patient contact by inputting data on the Trust records system.
- To provide telephone and in person support to patients and occasionally their families/carers.
- To support qualified staff in the ongoing assessment of the patients needs through accurate reporting of interventions and observations.
- To pass on relevant verbal and written messages as appropriate.
- To attend and participate in team meetings, supervision, reflective practice, appraisals and other meetings as required.
- To report and document incidents, concerns and complaints to the Team Leader or nominated deputy on duty as set out in Trust policy.
- To liaise with and maintain good working relationships with other professionals, e.g. community mental health workers, GPs, social care teams, inpatient areas etc
- To act as a link to other agencies when required.
- To prepare for and attend supervision with supervisor on a regular basis.
- To attend training courses as agreed with the Team Leader via supervisory and appraisal processes.
- To use supervision and informal support from colleagues to manage the emotional and mental demands of the work.
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- NVQ level 3 or a MH Certificate of equivalent qualification. Evidence of additional relevant mental health training
- Experience of working with people with mental health problems in either an acute or community setting
AREAS OF EXPERIENCE AND KNOWLEDGE
Desirable
- Eating disorders experience
PHYSICAL SKILLS
Essential
- Computer skills and ability to use a range of IT systems related to role.
Desirable
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- NVQ level 3 or a MH Certificate of equivalent qualification. Evidence of additional relevant mental health training
- Experience of working with people with mental health problems in either an acute or community setting
AREAS OF EXPERIENCE AND KNOWLEDGE
Desirable
- Eating disorders experience
PHYSICAL SKILLS
Essential
- Computer skills and ability to use a range of IT systems related to role.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Rosanne House, Parkway, Welwyn Garden City, AL8 6HG
Rosanne House, Parkway, Welwyn Garden City AL8 6HG
Welwyn
AL8 6HG
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
