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Hertfordshire Partnership University NHS Foundation Trust

Bank Administrator

Information:

This job is now closed

Job summary

Are you looking for your next challenge? Do you want to work for an outstanding NHS Trust? If the answer to both of these questions is yes, then please read below.

We are currently seeking experienced Administrators with various skills and abilities to join our Bank Bureau within the Hertfordshire Partnership University NHS Foundation Trust, to work on a Bank Contract. Supporting our existing Administrative staff, wards, service users and community teams across Hertfordshire.We are looking for individuals who are highly motivated and work to high personal standards, paying attention to detail and maintaining confidentiality. Ideally you will be someone who likes to work in an environment and can readily adapt to changing work priorities, ability to multi-task and work flexibly and professional with both external clients and service users.Previous experience within Administration is essential in addition to a sound knowledge of Microsoft packages, excellent organisational skills and the ability to communicate at all levels.

We currently have roles available and we encourage Bank staff into permanent positions where possible.

Main duties of the job

Duties and Responsibilities:? Provide a robust service for reception cover. To carry out clerical duties, arrange and co-ordinate room bookings for clinics and other meetings.? Meet and greet both service users and other members of the public, offering an efficient and caring service and signposting people to the relevant teams/departments.? Type confidential documents, file, photocopy, archive and carry out all general administrative tasks.? Undertake all work that is allocated and prioritised in order to meet deadlines.? Input information and reports to the Paris database as requested by the team members.? Make and process enquiries on behalf of members of the team, exercising judgement, to ensure that all relevant information reaches the appropriate individual(s) at the earliest opportunity in a confidential and discreet manner? Provide a point of reference for the team.? Arrange and co-ordinate meetings, appointments and events as requested by team members including liaison with all other agencies involved.? Take notes at meetings as requested.? Deal with inquiries as appropriate from service users, relatives, other agencies, to ensure the maintenance of satisfactory relationships and direct enquiries to appropriate persons.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country.

With a workforce of c. 3,000 and an annual income of c. £200m, the Trust is organised across three Strategic Business Units and provides integrated health and social care services through a large network of community and inpatient settings, serving diverse communities across Hertfordshire, Norfolk, North Essex and Buckinghamshire. As a university trust, HPFT continues to develop strong links with the University of Hertfordshire providing excellent learning and development opportunities, as well as strengthening our clinical research capability.

Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT. Building on the CQC ' Outstanding' rating given by the CQC in 2019, we remain on our "Good to Great" journey as we continue to innovate, improve, transform and ultimately deliver the very highest standards of care to the service users and communities that we serve.

To support us on this journey we are looking for an energetic, dynamic and ambitious individual to join our organisation.

Details

Date posted

16 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year pa pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

367-BankAdminB3-37

Job locations

all across Hertfordshire

Hertfordshire

AL10 8YE


Job description

Job responsibilities

Duties and Responsibilities: Provide a robust service for reception cover. To carry out clerical duties, arrange and co-ordinate room bookings for clinics and other meetings. Meet and greet both service users and other members of the public, offering an efficient and caring service and signposting people to the relevant teams/departments. Type confidential documents, file, photocopy, archive and carry out all general administrative tasks. Undertake all work that is allocated and prioritised in order to meet deadlines. Input information and reports to the Paris database as requested by the team members. Make and process enquiries on behalf of members of the team, exercising judgement, to ensure that all relevant information reaches the appropriate individual(s) at the earliest opportunity in a confidential and discreet manner Provide a point of reference for the team. Arrange and co-ordinate meetings, appointments and events as requested by team members including liaison with all other agencies involved. Take notes at meetings as requested. Deal with inquiries as appropriate from service users, relatives, other agencies, to ensure the maintenance of satisfactory relationships and direct enquiries to appropriate persons.

Job description

Job responsibilities

Duties and Responsibilities: Provide a robust service for reception cover. To carry out clerical duties, arrange and co-ordinate room bookings for clinics and other meetings. Meet and greet both service users and other members of the public, offering an efficient and caring service and signposting people to the relevant teams/departments. Type confidential documents, file, photocopy, archive and carry out all general administrative tasks. Undertake all work that is allocated and prioritised in order to meet deadlines. Input information and reports to the Paris database as requested by the team members. Make and process enquiries on behalf of members of the team, exercising judgement, to ensure that all relevant information reaches the appropriate individual(s) at the earliest opportunity in a confidential and discreet manner Provide a point of reference for the team. Arrange and co-ordinate meetings, appointments and events as requested by team members including liaison with all other agencies involved. Take notes at meetings as requested. Deal with inquiries as appropriate from service users, relatives, other agencies, to ensure the maintenance of satisfactory relationships and direct enquiries to appropriate persons.

Person Specification

Knowledge/Training/Experience

Essential

  • A good standard of education to secondary level.
  • Advanced IT skills/NVQ3/RSA3 OR equivalent experience.

Desirable

  • At least 2 years experience of working in an office environment.
  • Knowledge of NHS policies, procedures and guidelines.
Person Specification

Knowledge/Training/Experience

Essential

  • A good standard of education to secondary level.
  • Advanced IT skills/NVQ3/RSA3 OR equivalent experience.

Desirable

  • At least 2 years experience of working in an office environment.
  • Knowledge of NHS policies, procedures and guidelines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

all across Hertfordshire

Hertfordshire

AL10 8YE


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

all across Hertfordshire

Hertfordshire

AL10 8YE


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Admin Manager

bank bureau

hpft.bank.bureau@nhs.net

Details

Date posted

16 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year pa pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

367-BankAdminB3-37

Job locations

all across Hertfordshire

Hertfordshire

AL10 8YE


Supporting documents

Privacy notice

Hertfordshire Partnership University NHS Foundation Trust's privacy notice (opens in a new tab)