Head of Specialist Services (Provider Collaborative)

Hertfordshire Partnership University NHS Foundation Trust

Information:

This job is now closed

Job summary

HPFT has several specialist services that are contracted through the East of England Provider Collaborative. This Head of Service role will to oversee and manage the services that fit within this portfolio.

Main duties of the job

  • To manage the service lines for specialist services including all inpatient and community services and pathways for perinatal services, adult eating disorder local and regional services, OCD services and the provider collaborative Patient Flow Hub.
  • Lead the development of the clinical and service strategies and service line annual business plan for the service line.
  • Ensure patient safety and service quality excellence within these services.
  • Deliver agreed performance targets within the service line.
  • Support the Trust's strategy to continuously develop service line management teams' capabilities.
  • Work with corporate colleagues to secure the management information requirements necessary for the effective management of the service line.

About us

We provide mental health and social care services - including Adults of Working Age, Older Adults, Children and Adolescents and Specialist Learning Disabilities services.

The Trust works in close partnership with Hertfordshire County Council and also with other NHS organisations to promote and support mental health in the community. We also provide specialist learning disability services in Norfolk and North Essex.

The Trust provides:

  • Community Services including local teams for mental health
  • Acute and Rehabilitation Services including inpatient services and crisis team
  • Specialist Services such as mental health services for older people, eating disorders, and our mother and baby unit
  • Learning Disability and Forensic Services

Date posted

12 April 2024

Pay scheme

Agenda for change

Band

Band 8c

Salary

£70,417 to £81,138 a year per annum, pro rata+ 5% of basic salary, min £1,192 - max £2,011

Contract

Permanent

Working pattern

Full-time

Reference number

367-EAN-8248

Job locations

Rosanne House

Parkway

Welwyn Garden City

AL8 6JE


Job description

Job responsibilities

Lead and oversee the development and implementation of the specialist services strategy and annual business plan.

Lead and oversee transformation plan and programmes across the services.

Conduct horizon scanning for future business development opportunities.

Ensure alignment of the Divisional strategy, Trust annual plan and Trusts overarching strategic direction.

Lead on relationship management with key stakeholders, including TACT, commissioners and other statutory partners. Represent the Trust in dealing with Provider Collaborative business.

Ensure patient safety and service quality excellence within the service.

Monitor and evaluate performance against agreed KPIs and objectives, implementing corrective measures as necessary.

Work in a multi-disciplinary way with professional leads and colleagues to lead and manage clinically safe and effective services.

Oversee and sponsor initiatives for continuous improvement and benchmarking against best practices.

Job description

Job responsibilities

Lead and oversee the development and implementation of the specialist services strategy and annual business plan.

Lead and oversee transformation plan and programmes across the services.

Conduct horizon scanning for future business development opportunities.

Ensure alignment of the Divisional strategy, Trust annual plan and Trusts overarching strategic direction.

Lead on relationship management with key stakeholders, including TACT, commissioners and other statutory partners. Represent the Trust in dealing with Provider Collaborative business.

Ensure patient safety and service quality excellence within the service.

Monitor and evaluate performance against agreed KPIs and objectives, implementing corrective measures as necessary.

Work in a multi-disciplinary way with professional leads and colleagues to lead and manage clinically safe and effective services.

Oversee and sponsor initiatives for continuous improvement and benchmarking against best practices.

Person Specification

QUALIFICATIONS/EDUCATION/TRAINING

Essential

  • First degree/relevant qualification in clinical or social care.
  • Masters Degree or career experience equivalent.
  • Registration with relevant professional body, e.g. HPC, GSCC, GMC etc.

Desirable

  • Additional qualifications in management

EXPERIENCE

Essential

  • Significant health and/or social care experience at senior management level in any relevant discipline
  • Significant experience of clinical governance and quality assurance processes
  • Demonstrable experience of risk management, clinical audit, clinical effectiveness and information governance processes
  • Experience of project planning and service development

Desirable

  • Experience as a service user and / or carer
  • Experience of research governance processes

SKILLS/KNOWLEDGE/ABILITY

Essential

  • Understanding of current government and health and social care strategy and policy in respect of integrated governance and quality standards
  • Specialist knowledge of mental health/learning disability quality and clinical governance processes
  • Good interpersonal and influencing skills.
  • Accomplished IT skills
  • Excellent communication and presentation skills
  • Accomplished report writing skills.
  • Accomplished negotiator
  • Understanding of the national public service modernisation agenda
  • Capacity for lateral thought
  • Change management skills.

Desirable

  • Data processing skills

Values/Motivational/Personal Qualities

Essential

  • Outstanding leadership qualities
  • Able to establish and maintain effective working relationships with colleagues and other organisations
  • Able to motivate staff.
  • Able to demonstrate initiative and be pro-active
Person Specification

QUALIFICATIONS/EDUCATION/TRAINING

Essential

  • First degree/relevant qualification in clinical or social care.
  • Masters Degree or career experience equivalent.
  • Registration with relevant professional body, e.g. HPC, GSCC, GMC etc.

Desirable

  • Additional qualifications in management

EXPERIENCE

Essential

  • Significant health and/or social care experience at senior management level in any relevant discipline
  • Significant experience of clinical governance and quality assurance processes
  • Demonstrable experience of risk management, clinical audit, clinical effectiveness and information governance processes
  • Experience of project planning and service development

Desirable

  • Experience as a service user and / or carer
  • Experience of research governance processes

SKILLS/KNOWLEDGE/ABILITY

Essential

  • Understanding of current government and health and social care strategy and policy in respect of integrated governance and quality standards
  • Specialist knowledge of mental health/learning disability quality and clinical governance processes
  • Good interpersonal and influencing skills.
  • Accomplished IT skills
  • Excellent communication and presentation skills
  • Accomplished report writing skills.
  • Accomplished negotiator
  • Understanding of the national public service modernisation agenda
  • Capacity for lateral thought
  • Change management skills.

Desirable

  • Data processing skills

Values/Motivational/Personal Qualities

Essential

  • Outstanding leadership qualities
  • Able to establish and maintain effective working relationships with colleagues and other organisations
  • Able to motivate staff.
  • Able to demonstrate initiative and be pro-active

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Rosanne House

Parkway

Welwyn Garden City

AL8 6JE


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Rosanne House

Parkway

Welwyn Garden City

AL8 6JE


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


For questions about the job, contact:

Divisional Director

Fiona McMillan Shields

fiona.mcmillan-shields@nhs.net

07446825533

Date posted

12 April 2024

Pay scheme

Agenda for change

Band

Band 8c

Salary

£70,417 to £81,138 a year per annum, pro rata+ 5% of basic salary, min £1,192 - max £2,011

Contract

Permanent

Working pattern

Full-time

Reference number

367-EAN-8248

Job locations

Rosanne House

Parkway

Welwyn Garden City

AL8 6JE


Supporting documents

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