Job summary
The post holder will work in close collaboration with other professionals, including the wider Multi-Disciplinary Team (Nursing, Psychiatry, Psychology, Allied Health Professionals and Arts Therapies) in implementing care plans that promote service user empowerment through the process. The post holder, with the wider Multi-Disciplinary Team will provide high quality, individualised care, which addresses the needs of the service users and meets individual health needs. Support Nurses with the smooth running of the ward by completing and monitoring the shift planner, providing support , guidance and supervision to health care assistants. Supporting service users to to access appropriate health service/facilities, community facilities and home visits, therefore a car driver is an essential part of the role and holding driving license for manual vehicle.
Main duties of the job
- Effective and appropriate methods of communication with service users, carers and other professionals.
- Assist members of the Nursing team and multidisciplinary team with agreed care plans.
- Support with completion of reports for clinical meetings and support service users to attend and engage in their meetings.
- To act at all times in safeguarding the integrity, confidentiality and availability of sensitive information relating to both service users and staff.
- Demonstrate de-escalation skills in managing aggression exhibited by service users.
- Ability to implement Positive Behaviour Support plans
- Support in the planning and running of the ward and daily shifts
- Undertake direct care and support including observation and engagement as per Trust Policy
- Assist service users with all Activities of Daily Living as required.
- Assist members of the multidisciplinary team with agreed procedures.
- Inform the nurse in charge of any potential hazard, accident, incident or service user problem that occurs.
- Undertake basic housekeeping tasks such as cleaning and tidying to maintain a suitable and safe environment.
About us
We provide mental health and social care services - including Adults of Working Age, Older Adults, Children and Adolescents and Specialist Learning Disabilities services.
The Trust works in close partnership with Hertfordshire County Council and also with other NHS organisations to promote and support mental health in the community. We also provide specialist learning disability services in Norfolk and North Essex.
The Trust provides:
- Community Services including local teams for mental health
- Acute and Rehabilitation Services including inpatient services and crisis team
- Specialist Services such as mental health services for older people, eating disorders, and our mother and baby unit
- Learning Disability and Forensic Services
Our Mission
We help people of all ages live their lives to their full potential by supporting them to keep mentally and physically well.
Everything we do is aimed at providing consistently high quality, joined up care, support and treatment that:
- Empowers individuals to manage their mental and physical wellbeing
- Keeps people safe from avoidable harm
- Is effective and ensures the very best clinical and individual recovery outcomes
- Provides the best possible experience
Job description
Job responsibilities
OB RESPONSIBILITIES
- Support the assessment and management of service user care needs through initial data collection, monitoring of service users progress, feedback, discussion, and reports and in care reviews with the clinical
- Implement agreed plans of care and therapeutic interventions under the guidance of registered practitioners supported by on-going supervision and support.
- Have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients.
- Accurately monitor and provide timely feedback on agreed care strategies and interventions to qualified practitioners to support the evaluation of their success.
- Attend and contribute to clinical meetings, e.g. ward round meetings, CPA meetings.
- Assist in the physical health care assessment of service users and report any changes in service users physical health to the registered practitioner, GP, Ward doctors based on agreed protocol and supported competencies.
- To keep accurate records of tasks undertaken, observation and events concerning service users and to report to other members of the team, as appropriate, and to prepare reports on individual service users, as
- Provide direct care to service user as per safe and supportive observations policy including supporting service users to engage in meaningful and therapeutic activities.
- Provide support to service users in all elements of their daily living where appropriate.
- Provide information of health promotion and healthy living as appropriate to need.
- Transportation of service users to support them to access appropriate health service/facilities, community facilities and home visits.
- Improve the lives of people with a learning disability by minimising the impact of their condition through the delivery of excellent services to promote recovery and wellbeing.
- Contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the setting, identify any risk issues and escalate as per ward process.
- To act as a carer champion ensuring liaison with family and carers during the period of admission.
- Advocate for and promote a positive image of people with a learning disability.
- To lead in the keywork system, ensuring regular keywork team sessions are taking place and service users are aware of who is in their team.
- To undertake and assist in the organisation of the day to day smooth running of the ward, this may include undertaking the shift planner, leading on Service user daily meetings and leading regular community meeting.
- To undertake staff supervision and induction for health care assistants.
- Support service users to provide feedback on the service, support with service improvements and ensuring service users has a positive experience during their admission
Job description
Job responsibilities
OB RESPONSIBILITIES
- Support the assessment and management of service user care needs through initial data collection, monitoring of service users progress, feedback, discussion, and reports and in care reviews with the clinical
- Implement agreed plans of care and therapeutic interventions under the guidance of registered practitioners supported by on-going supervision and support.
- Have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients.
- Accurately monitor and provide timely feedback on agreed care strategies and interventions to qualified practitioners to support the evaluation of their success.
- Attend and contribute to clinical meetings, e.g. ward round meetings, CPA meetings.
- Assist in the physical health care assessment of service users and report any changes in service users physical health to the registered practitioner, GP, Ward doctors based on agreed protocol and supported competencies.
- To keep accurate records of tasks undertaken, observation and events concerning service users and to report to other members of the team, as appropriate, and to prepare reports on individual service users, as
- Provide direct care to service user as per safe and supportive observations policy including supporting service users to engage in meaningful and therapeutic activities.
- Provide support to service users in all elements of their daily living where appropriate.
- Provide information of health promotion and healthy living as appropriate to need.
- Transportation of service users to support them to access appropriate health service/facilities, community facilities and home visits.
- Improve the lives of people with a learning disability by minimising the impact of their condition through the delivery of excellent services to promote recovery and wellbeing.
- Contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the setting, identify any risk issues and escalate as per ward process.
- To act as a carer champion ensuring liaison with family and carers during the period of admission.
- Advocate for and promote a positive image of people with a learning disability.
- To lead in the keywork system, ensuring regular keywork team sessions are taking place and service users are aware of who is in their team.
- To undertake and assist in the organisation of the day to day smooth running of the ward, this may include undertaking the shift planner, leading on Service user daily meetings and leading regular community meeting.
- To undertake staff supervision and induction for health care assistants.
- Support service users to provide feedback on the service, support with service improvements and ensuring service users has a positive experience during their admission
Person Specification
PREVIOUS EXPERIENCE & KNOWLEDGE
Essential
- Minimum of 2 years experience as a Health Care Assistant - working in a Health & Social Care setting for people with learning disabilities or complex health.
- oKnowledge of common physical, mental and emotional health needs experienced by people with a learning disability
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Educated to NQV level 3 or equivalent
Skills
Essential
- Decision making skills with the ability to work effectively in situations that can sometimes be challenging.
- Ability to identify and manage changes to clinical risks.
- Competent IT skills.
- Skill and confidence to verbally de-escalate service users who may exhibit violence and aggression, as well as using approved physical intervention techniques as necessary.
- Ability to positively embrace and promote change acting as a professional and positive role model.
Physical Ability
Essential
- Hold a current driving license and ability to drive manual car, (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
- Physically fit and able to successfully complete a prevention and management of aggression training course, and annual refresher training.
Person Specification
PREVIOUS EXPERIENCE & KNOWLEDGE
Essential
- Minimum of 2 years experience as a Health Care Assistant - working in a Health & Social Care setting for people with learning disabilities or complex health.
- oKnowledge of common physical, mental and emotional health needs experienced by people with a learning disability
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Educated to NQV level 3 or equivalent
Skills
Essential
- Decision making skills with the ability to work effectively in situations that can sometimes be challenging.
- Ability to identify and manage changes to clinical risks.
- Competent IT skills.
- Skill and confidence to verbally de-escalate service users who may exhibit violence and aggression, as well as using approved physical intervention techniques as necessary.
- Ability to positively embrace and promote change acting as a professional and positive role model.
Physical Ability
Essential
- Hold a current driving license and ability to drive manual car, (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
- Physically fit and able to successfully complete a prevention and management of aggression training course, and annual refresher training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
