Hertfordshire Partnership University NHS Foundation Trust

Health Care Assistant - Mental Health Urgent Care Centre

This job is now closed

Job summary

We are advertising for a Band 3 Health Care Assistant.

The Health Care Assistant (Band 3) is the second step on a skills escalator of unregistered practitioners,with an appreciation and knowledge of unit procedures, competency based clinical observations, is able to organise day to day tasks and activities based on an agreed and allocated work plan.

The Mental Health Urgent Care Centre will be an enhanced specialist multidisciplinary team focus on improving the experience and outcomes for service users, carers, and staff, alongside providing system efficiency in enabling the acute hospital to operate and improve ED performance and quality of care. The service will operate 24/7 and will be a multi-disciplinary, cross sector service that is practitioner-led and supported by social care, voluntary sector partners and Lived Experience Workers. Will be based at the Lister Hospital. Enhanced payments for weekends, BH's, evenings and nights.

Please be aware that sponsorship for HCA roles in HPFT is no longer offered. If you require sponsorship for this role, your application will not be successful. This includes HPFT bank HCA staff, sponsorship for HCA roles in HPFT is no longer offered.

Main duties of the job

The successful candidate will:

have experience in administering healthcare
are passionate about providing the highest standards of mental health care in the acute inpatient setting
be expected to work as part of a team alongside with the qualified staff and focusing on needs of service users
be compassionate people
hold a strong belief in recovery for people with severe and enduring mental health problems
provide support to help meet the needs of service users, their carers and families.
It is expected that you will be a flexible practitioner who enjoys new challenges in meeting the developing needs of the service and our service users.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

Date posted

15 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

367-UNPL-7923-A

Job locations

MHUCC, Lister Hosptial

Coreys Mill Lane

Stevenage

SG1 4AB

Job description

Job responsibilities

You will contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the unit/community setting, whilst being able to accurately monitor and feedback concerns the registered practitioners.
You will have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework.
You will actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner.
You will report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records for sign off and oversight by a registered practitioner
You will contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework
You will support recovery outcomes as guided within a clear supervisoryframework with a focus on care plans produced and evaluated by aRegistered Practitioner.

For a more detailed description, please see attached JD and PS.

Job description

Job responsibilities

You will contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the unit/community setting, whilst being able to accurately monitor and feedback concerns the registered practitioners.
You will have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework.
You will actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner.
You will report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records for sign off and oversight by a registered practitioner
You will contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework
You will support recovery outcomes as guided within a clear supervisoryframework with a focus on care plans produced and evaluated by aRegistered Practitioner.

For a more detailed description, please see attached JD and PS.

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

Essential

NVQ 3

AREAS OF EXPERIENCE AND KNOWLEDGE

Essential

Experience in healthcare

COMMUNICATION SKILLS

Essential

Recognises and reflects on barriers to effective communication, modifying communication in response
Keeps accurate and complete records and communication consistent with legislation, policies and procedures
Demonstrate good verbal presentation skills
Excellent communicator

Desirable

De-escalation in managing verbal aggression of disturbed service users

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

Essential

NVQ 3

AREAS OF EXPERIENCE AND KNOWLEDGE

Essential

Experience in healthcare

COMMUNICATION SKILLS

Essential

Recognises and reflects on barriers to effective communication, modifying communication in response
Keeps accurate and complete records and communication consistent with legislation, policies and procedures
Demonstrate good verbal presentation skills
Excellent communicator

Desirable

De-escalation in managing verbal aggression of disturbed service users

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

MHUCC, Lister Hosptial

Coreys Mill Lane

Stevenage

SG1 4AB

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

MHUCC, Lister Hosptial

Coreys Mill Lane

Stevenage

SG1 4AB

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)