Hertfordshire Partnership University NHS Foundation Trust

Engagement and Outreach Officer

This job is now closed

Job summary

Are you a highly motivated and compassionate individual passionate about mental health and community engagement with a desire to drive positive changes?

We are seeking an enthusiastic Engagement and Outreach Officer to work in conjunction with the HPFT Talking Therapies Communications and Marketing team and the Mid Essex Talking Therapies Services, to improve access to our service and raise awareness of mental health within the local communities.

There is an expectation that the post holder will be able to accommodate a flexible working pattern (including evenings and weekends) to accommodate events and networking opportunities.

We are seeking a dedicated individual with a strong passion for ensuring our service is accessible to all, with a comprehensive knowledge of the local area; you will play a key role in reaching to the community and building strong connections.

We are looking for applicants who have enthusiasm for working in a primary care service, who are adaptable, enjoy variety, can work independently, as well as understanding the importance of team working.

Main duties of the job

Event Management: Actively seeking out events and networking opportunities relevant to the service and coordinating the service's attendance. Create and maintain comprehensive calendar of annual events and activities to facilitate strategic planning.

Representation and Networking: Represent Mid Essex Talking Therapies with a physical presence at events and networking opportunities including supporting the development of GP liaison to establish and maintain key communication in an innovative way.

Workshop Program Coordination: Organise a programme of psychoeducational workshops and support with any related administrative duties to support the delivery.

Innovative Initiatives: Identify and deliver new initiatives alongside the Mid Essex Talking Therapies clinical team, that align with our access agenda, ensuring our mental health services are accessible to all. Explore areas to improve access and/or work in partnership with underrepresented groups and/or services set out in the Mental Health Implementation plan to address service inequalities.

Promotional Activities: Respond to ad-hoc requests to promote the service including liaising with staff, identifying resources required and developing external relationships. Actively seek out events and networking opportunities for the service to attend. Develop and maintain a calendar of annual events to support with forward planning.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Date posted

03 January 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

367-PLAN-7797-A

Job locations

Tekhnicon House

Springwood Drive

Braintree

CM7 2YN

Job description

Job responsibilities

Maintain a detailed calendar of events and networking opportunities to support with forward planning.
Actively seek out events and networking opportunities for the service to attend.
Represent Mid Essex Talking Therapies with a physical presence at events and networking opportunities. Working alongside the Mid Essex Talking Therapies clinical team, where appropriate.
Support the development of GP liaison to establish and maintain key communication in an innovative way.
Identify and deliver new initiatives alongside the Mid Essex Talking Therapies clinical team, that align with our access agenda, ensuring our mental health services are accessible to all.
Work alongside managers and staff to develop these initiatives and see them through to completion.
Organise external stakeholder events in collaboration with the Communications and Marketing team in relation to new initiatives including all aspects of planning (such as venue and catering, briefing presenters, and creating marketing materials).
Develop and maintain relationships with external stakeholders.
Support with social media accounts in collaboration with the Communications and Marketing team.
Develop a proactive approach to gathering feedback from service users to promote the work of the service, in liaison with the service managers and clinicians.

For a more detailed description, please see attached JD and PS.

Job description

Job responsibilities

Maintain a detailed calendar of events and networking opportunities to support with forward planning.
Actively seek out events and networking opportunities for the service to attend.
Represent Mid Essex Talking Therapies with a physical presence at events and networking opportunities. Working alongside the Mid Essex Talking Therapies clinical team, where appropriate.
Support the development of GP liaison to establish and maintain key communication in an innovative way.
Identify and deliver new initiatives alongside the Mid Essex Talking Therapies clinical team, that align with our access agenda, ensuring our mental health services are accessible to all.
Work alongside managers and staff to develop these initiatives and see them through to completion.
Organise external stakeholder events in collaboration with the Communications and Marketing team in relation to new initiatives including all aspects of planning (such as venue and catering, briefing presenters, and creating marketing materials).
Develop and maintain relationships with external stakeholders.
Support with social media accounts in collaboration with the Communications and Marketing team.
Develop a proactive approach to gathering feedback from service users to promote the work of the service, in liaison with the service managers and clinicians.

For a more detailed description, please see attached JD and PS.

Person Specification

Qualifications

Essential

Degree in English or Public Relations or Marketing related field; or equivalent demonstrable experience of working in a communication team.
Demonstrable good organisation skills.

Desirable

Demonstrable ability to learn new skills.
Experience of handling confidential information.

Experience

Essential

Experience at working in partnership with a wide range of service/organisations.
Experience of representing a service/organisation at a range of networking opportunities.
Ability to communicate verbally and in writing in a plain English style.

Desirable

Marketing and communications department experience.
NHS experience

Skills

Essential

Understanding of the local population needs
Ability to manage own workload and a detailed calendar of activities.
Ability to research and identify areas of improvement for community engagement.

Desirable

Understanding of the context of marketing in the NHS

Person Specification

Qualifications

Essential

Degree in English or Public Relations or Marketing related field; or equivalent demonstrable experience of working in a communication team.
Demonstrable good organisation skills.

Desirable

Demonstrable ability to learn new skills.
Experience of handling confidential information.

Experience

Essential

Experience at working in partnership with a wide range of service/organisations.
Experience of representing a service/organisation at a range of networking opportunities.
Ability to communicate verbally and in writing in a plain English style.

Desirable

Marketing and communications department experience.
NHS experience

Skills

Essential

Understanding of the local population needs
Ability to manage own workload and a detailed calendar of activities.
Ability to research and identify areas of improvement for community engagement.

Desirable

Understanding of the context of marketing in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Tekhnicon House

Springwood Drive

Braintree

CM7 2YN

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Tekhnicon House

Springwood Drive

Braintree

CM7 2YN

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)