Job summary
We are seeking an enthusiastic and motivated person to join our Enhanced Primary Care Mental Health Service to implement our intent to offer recovery coaching (use a Life Coaching) model to those recovering from serious mental illness.
This role is open to those with a Life Coaching qualification (Level 5 minimum) or could be an apprenticeship and we will support your training through an established Life Coaching Apprenticeship provider Ixion https://www.ixionholdings.com/qualifications/coaching-professional-level-5-apprenticeship/ for further details.
This post will provide a coaching intervention to people receiving services and their carers supporting recovery, wellbeing and links to universal resources in local communities.
Main duties of the job
You will be working with our existing therapies services to develop a recovery coaching model supporting service user confidence in accessing self-help resources in their local community.
You will have a Coaching qualification to at least at Diploma Level (or equivalent) or you may be eligible to apply with us for an Apprenticeship in Recovery Coaching.
You will already have some experience of working with people with care and support needs, and be able to demonstrate how you can work in partnership with service users with severe mental health needs to support their recovery and discovery journeys in their local community.
Come & be part of our enthusiastic team, with training and development to support you in this innovative and developing service.
About us
Our team is new and staff are enjoying shaping the service into one that they can be proud of. This role will be an important link between the community mental health team and primary care.
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Job description
Job responsibilities
Please see full Job Description & Person Specification. The role includes:-
Carrying out recovery based 'Dialog' first conversations with service users to help them find the best intervention for them within EPMHS or the wider service.
Supporting group programmes within primary care & assisting with the development & evaluation of same.
Liaising with the local Adult Community Mental Health Service to ensure smooth 'step up/step down' for service users who need different levels of support at different points in their recovery journey.
Job description
Job responsibilities
Please see full Job Description & Person Specification. The role includes:-
Carrying out recovery based 'Dialog' first conversations with service users to help them find the best intervention for them within EPMHS or the wider service.
Supporting group programmes within primary care & assisting with the development & evaluation of same.
Liaising with the local Adult Community Mental Health Service to ensure smooth 'step up/step down' for service users who need different levels of support at different points in their recovery journey.
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Coaching Qualification to Level 5
- Evidence of continuing professional development
Desirable
- Registered professional with relevant professional qualification and current registration (mental health / LD / Adult) appropriate to the job role.
- Educated to a degree level.
PREVIOUS EXPERIENCE
Essential
- Extensive experience working in a mental health setting
- Experience of working in a recovery focused manner and delivering recovery education
- Experience of co-production
- Experience of delivering coaching interventions and working with people in a coaching and goal setting way
- Experience of working in or closely with third sector agencies
- Direct experience of working within a multidisciplinary / multi agency team
- Experience of partnership working within and across various statutory and non-statutory teams and agencies
- Extensive experience of working within the CPA process
- Previous experience of working in the community
- Experience of working with people with care and support needs in any environment
Desirable
- Lived experience of mental health issues
- Experience of developing a new project or provision
- Liaison with professional organisations at local and regional level
- Working on own initiative.
- Experience of supervising and managing staff including staff with lived experience.
SKILLS/KNOWLEDGE/ABILITY
Essential
- Coaching skills
- Knowledge of legislation related to mental health and social care e.g. Mental Health Act, Mental Capacity Act, Care Act, Care Programme Approach etc.
- Excellent ability to develop and forge effective professional relationships with others (individuals and groups)
- Ability to work in partnership with key stakeholders
- Ability to problem solve, innovate and implement change
- IT literacy and willingness to take on new technology
- Ability to work under pressure and use own initiative
- Knowledge and understanding of the principles of recovery and of coaching techniques
- Develop own skills and knowledge and provide information to others to help their development
- Participate in partnership working with individuals, groups, communities and agencies
- Ability to work with resistance at times, to manage own reactions to difficult situations and to act with appropriate authority and diplomacy
- Undertake follow up conversations to ensure that people receiving services have been able to access appropriate services and support them with this, as necessary.
- Experience of running therapeutic groups and of managing group dynamics.
COMMUNICATION SKILLS
Essential
- Excellent written and oral communication skills
- Ability to work with resistance at times, to manage own reactions to difficult situations and to act with appropriate authority and diplomacy
- Excellent negotiations and conflict resolution skills
- Ability to use verbal and electronic communications to build and maintain partnerships within and outside of HPFT
ANALYTICAL SKILLS
Essential
- Plan, deliver and evaluate coaching interventions within PCMHS and propose changes as necessary
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Coaching Qualification to Level 5
- Evidence of continuing professional development
Desirable
- Registered professional with relevant professional qualification and current registration (mental health / LD / Adult) appropriate to the job role.
- Educated to a degree level.
PREVIOUS EXPERIENCE
Essential
- Extensive experience working in a mental health setting
- Experience of working in a recovery focused manner and delivering recovery education
- Experience of co-production
- Experience of delivering coaching interventions and working with people in a coaching and goal setting way
- Experience of working in or closely with third sector agencies
- Direct experience of working within a multidisciplinary / multi agency team
- Experience of partnership working within and across various statutory and non-statutory teams and agencies
- Extensive experience of working within the CPA process
- Previous experience of working in the community
- Experience of working with people with care and support needs in any environment
Desirable
- Lived experience of mental health issues
- Experience of developing a new project or provision
- Liaison with professional organisations at local and regional level
- Working on own initiative.
- Experience of supervising and managing staff including staff with lived experience.
SKILLS/KNOWLEDGE/ABILITY
Essential
- Coaching skills
- Knowledge of legislation related to mental health and social care e.g. Mental Health Act, Mental Capacity Act, Care Act, Care Programme Approach etc.
- Excellent ability to develop and forge effective professional relationships with others (individuals and groups)
- Ability to work in partnership with key stakeholders
- Ability to problem solve, innovate and implement change
- IT literacy and willingness to take on new technology
- Ability to work under pressure and use own initiative
- Knowledge and understanding of the principles of recovery and of coaching techniques
- Develop own skills and knowledge and provide information to others to help their development
- Participate in partnership working with individuals, groups, communities and agencies
- Ability to work with resistance at times, to manage own reactions to difficult situations and to act with appropriate authority and diplomacy
- Undertake follow up conversations to ensure that people receiving services have been able to access appropriate services and support them with this, as necessary.
- Experience of running therapeutic groups and of managing group dynamics.
COMMUNICATION SKILLS
Essential
- Excellent written and oral communication skills
- Ability to work with resistance at times, to manage own reactions to difficult situations and to act with appropriate authority and diplomacy
- Excellent negotiations and conflict resolution skills
- Ability to use verbal and electronic communications to build and maintain partnerships within and outside of HPFT
ANALYTICAL SKILLS
Essential
- Plan, deliver and evaluate coaching interventions within PCMHS and propose changes as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
