Hertfordshire Partnership University NHS Foundation Trust

Hertfordshire Forensics Service Coordinator

This job is now closed

Job summary

Would you like to join an innovative team committed to delivering the best possible care for our service-users? The Hertfordshire Forensics Services are looking for a compassionate, organised and enthusiastic Service Co-ordinator to oversee and support our administrative functions across Warren Court, Beech Unit, 4 Bowlers Green and the Community Forensic Team.

At Hertfordshire Forensics Services we provide support for people with a mental illness or a learning disability who are at risk of offending.

Main duties of the job

As our new Service Coordinator, you will be welcomed into a safe and supportive staff team, who empower and encourage one another in being the best version of ourselves for the benefit of those we care for.

You will work with our E-Roster system to ensure there is cover across our Warren Court control room. You will provide supervision, pdps and informal support to our administrators across the services. You will work to ensure our staff are adhering to relational, physical and procedural security. You will jointly work with our Estates colleagues to alert them to current issues and plan their input to resolve such problems while keeping visitors, staff and service users in our forensic services safe.

At HPFT we provide an exciting and forward-thinking work environment, where staff feel valued and supported to reach their full potential. We are proud to be one of the top five recommended NHS Trusts to work for, and hold a CQC rating of Outstanding, making us one of the highest-rated Mental Health Trusts in the country. What's more, you will also be able to enjoy an extensive range of trust-wide staff benefits including:

27 days annual leave on entry to NHS
One of the best pension schemes in the UK
Flexible working options
Car leasing scheme
Childcare discounts
Wellbeing events and activities
A 24-hour staff support helpline

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on..."

Date posted

08 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum + 5% of basic salary (min £1,192 max £2,011)

Contract

Permanent

Working pattern

Full-time

Reference number

367-LD&F-7811

Job locations

Warren Court Medium Secure Unit, Woodside Road, Abbots Langley, WD5 0HT

Woodside Road

Abbots Langley

WD5 0HT

Job description

Job responsibilities

In your new role you will:

line manage our Medium Secure Control Room team, making sure that staff and visitors adhere to our security procedures,
oversee the administrators across our services, including medical secretaries, ward clerks and rota coordinators, ensuring that staff are supported to provide high quality administrative work to our teams,
proactively develop our administrative functions across Hertfordshire Forensics according to the need of the services,
oversee estates work, planning and communicating updates to our teams and escalating when there are issues .

For more detailed information on the position, please access the Job Description and Person Specification documents provided.

Job description

Job responsibilities

In your new role you will:

line manage our Medium Secure Control Room team, making sure that staff and visitors adhere to our security procedures,
oversee the administrators across our services, including medical secretaries, ward clerks and rota coordinators, ensuring that staff are supported to provide high quality administrative work to our teams,
proactively develop our administrative functions across Hertfordshire Forensics according to the need of the services,
oversee estates work, planning and communicating updates to our teams and escalating when there are issues .

For more detailed information on the position, please access the Job Description and Person Specification documents provided.

Person Specification

Qualifications

Essential

Degree or equivalent experience
Management training or experience of managing a large group of staff
Advanced IT skills
Willingness to complete further training and qualification identified as appropriate to the role

Experience

Essential

Extensive experience of working in an office environment, including secretarial or administrative procedures and systems
Experience of working at a senior level, with people management
Knowledge and experience to deal with nonroutine issues such as problem solving for an area of work or developing alternative or additional procedure

Desirable

Experience of working with budgets
Experience in a mental health environment or NHS

Person Specification

Qualifications

Essential

Degree or equivalent experience
Management training or experience of managing a large group of staff
Advanced IT skills
Willingness to complete further training and qualification identified as appropriate to the role

Experience

Essential

Extensive experience of working in an office environment, including secretarial or administrative procedures and systems
Experience of working at a senior level, with people management
Knowledge and experience to deal with nonroutine issues such as problem solving for an area of work or developing alternative or additional procedure

Desirable

Experience of working with budgets
Experience in a mental health environment or NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Warren Court Medium Secure Unit, Woodside Road, Abbots Langley, WD5 0HT

Woodside Road

Abbots Langley

WD5 0HT

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Warren Court Medium Secure Unit, Woodside Road, Abbots Langley, WD5 0HT

Woodside Road

Abbots Langley

WD5 0HT

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)