Team Secretary/Administrator

Hertfordshire Partnership University NHS Foundation Trust

This job is now closed

Job summary

We are looking for an experienced and welcoming Team Secretary / Administrator to join us in our Mental Health Services for Older people (MHSOP) covering North West Hertfordshire. This role is based in our Hemel Hempstead location - The Marlowe's Health & Wellbeing Centre. We are a large busy team, and provide assessment, care and support for people aged 65 years and older with a wide range of Mental Health conditions including Dementia. We also provide a Memory Service, a Community Team and a Crisis Function Team.

We are a Multi - disciplinary team, which include Psychiatrists, Psychologists, Nurses, Occupational Therapists, Social worker's and support workers.

Main duties of the job

The role of the Team secretary is to support the staff in the team with administrative aspect of their roles, you will be expected to:

Have good administrative and computer skills with knowledge of Microsoft 365 including Word & Excel.
Training is provided on using Paris our Electronic Patient Record System, E - Roster, ordering supplies, and managing petty - cash.
Minute taking is an important aspect of the role and experience is desirable, but training is available . On going training is provided and encouraged.
Importantly you must be able to meet and deal with people, and uphold the Trust Values of being Welcoming, Kind, Positive, Respectful & Professional.
Answering the phone in our office is an important part of the role and can at times be stressful. We receive calls from service users, their carers and other professionals, who will need to be supported in finding the information they need or be directed to someone who can provide this. On occasions callers can be very stressed themselves, and the ability to manage these calls sensitively is an essential skill.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Date posted

16 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum, pro rata + 5% of basic salary, min £1,192 - max £2,011

Contract

Permanent

Working pattern

Part-time

Reference number

367-EAN-7764

Job locations

The Marlowe's Health & Wellbeing Centre, 39 to 41 The Marlowes, Hemel Hempstead

39 to 41 The Marlowes

Hemel Hempstead

HP1 1LD

Job description

Job responsibilities

Lead in the provision of a comprehensive, professional, effective secretarial and administrative service to the Team and Psychiatrists.

Lead within the admin team for Data Quality

First point of reference and as such must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.Required to work independently using initiative, and applying a high degree of confidentiality to all of their work.

Undertake non-routine duties without direct supervision, working within broad procedural guidelines.

Please read the job description for details list of responsibilities

Job description

Job responsibilities

Lead in the provision of a comprehensive, professional, effective secretarial and administrative service to the Team and Psychiatrists.

Lead within the admin team for Data Quality

Undertake non-routine duties without direct supervision, working within broad procedural guidelines.

Please read the job description for details list of responsibilities

Person Specification

Knowledge

Essential

RSA III/NVQ 3 or equivalent.
Trained and experienced at intermediate level in a range of software packages; Word, Excel PowerPoint
Good standard of English
At least 2/3 years experience in a secretarial environment
Experience in a mental health environment or NHS
Experience of supervising and training others

Desirable

ECDL qualification

Person Specification

Knowledge

Essential

RSA III/NVQ 3 or equivalent.
Trained and experienced at intermediate level in a range of software packages; Word, Excel PowerPoint
Good standard of English
At least 2/3 years experience in a secretarial environment
Experience in a mental health environment or NHS
Experience of supervising and training others

Desirable

ECDL qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.