Job summary
An exciting opportunity for the post of Support, Time & Recovery (STaR) Worker has become available in Oxford House, Bishops Stortford, Adult Community Mental Health Services,
You will have experience of working in a community based setting. You will be responsible for providing care to clients living in the Community experiencing, or recovering from, mental health difficulties, specifically focusing on Recovery principles.
Additional training will be provided where necessary.
Oxford House Adult Community Mental Health Services Team is a well established Team within a Trust with an Outstanding CQC Rating. Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions: our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Main duties of the job
You will provide support, givetimeto an allocated group of service users and thus promote theirrecoveryand promote their place in the broader community.
You will positively promote independent living of service users within the community.
You will ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
You will ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.
You will undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans.
You will respond to urgent situations emergencies or crises using local protocols.
You would also undertake such other duties as may be determined from time to time within the general scope of the post.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout.
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Then please to read on...
Job description
Job responsibilities
- To provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader community.
- To assist the key worker to assess, plan, implement and evaluate individual service user lead support / recovery plans focusing on providing settled accommodation solutions.
- Responsible for providing support to the Care Manager in the implementation of a recovery focussed care plan for an allocated number of individual service users.
- To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
- To positively promote independent living of service users within the community.
- To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty.
- To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence.
- To enable staff to provide support with daily living of ordinary lives.
- To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights.
- To be responsible for reviewing information available to staff and service users for its quality and relevance.
- To help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and alert the appropriate staff involved in the service users care.
- To report regularly to the Care Manager and appropriate key workers.
- To maintain accurate records as required by existing procedures, entering appropriate details on the service users case notes / electronic patient records as necessary.
- To ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.
- To lead cross-service peer supervision groups of STR Workers.
- To participate in and be responsible for appropriate elements of staff development as part of STR Team meetings as and when required.
- To liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of STR services.
- To undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans.
- To respond to urgent situations emergencies or crises using local protocols.
- To lead on the development of structured and semi-structured group work with service users within the community settings, and to contribute to the research of local need and the development of such groups to meet it.
- To use information systems including information technology and be willing to undertake appropriate training.
- To attend and actively participate in training sessions, team / care plan review meetings and supervision as appropriate.
- To undertake such other duties as may be determined from time to time within the general scope of the post.
Job description
Job responsibilities
- To provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader community.
- To assist the key worker to assess, plan, implement and evaluate individual service user lead support / recovery plans focusing on providing settled accommodation solutions.
- Responsible for providing support to the Care Manager in the implementation of a recovery focussed care plan for an allocated number of individual service users.
- To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
- To positively promote independent living of service users within the community.
- To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty.
- To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence.
- To enable staff to provide support with daily living of ordinary lives.
- To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights.
- To be responsible for reviewing information available to staff and service users for its quality and relevance.
- To help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and alert the appropriate staff involved in the service users care.
- To report regularly to the Care Manager and appropriate key workers.
- To maintain accurate records as required by existing procedures, entering appropriate details on the service users case notes / electronic patient records as necessary.
- To ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.
- To lead cross-service peer supervision groups of STR Workers.
- To participate in and be responsible for appropriate elements of staff development as part of STR Team meetings as and when required.
- To liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of STR services.
- To undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans.
- To respond to urgent situations emergencies or crises using local protocols.
- To lead on the development of structured and semi-structured group work with service users within the community settings, and to contribute to the research of local need and the development of such groups to meet it.
- To use information systems including information technology and be willing to undertake appropriate training.
- To attend and actively participate in training sessions, team / care plan review meetings and supervision as appropriate.
- To undertake such other duties as may be determined from time to time within the general scope of the post.
Person Specification
Qualifications
Essential
- NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
- NVQ/Mental Health Certificate Level 2
- Commitment to Continuing Personal Development
Experience
Essential
- Three years' experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties
Skills
Essential
- Ability to create innovative solutions to help empower service users
- Ability to use structured therapeutic skills, such as solution focussed therapy, or a commitment to acquiring such skills
- Ability to acknowledge diversity and promote antidiscriminatory practice/equal opportunities
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
- An understanding of the mental health system
Desirable
Person Specification
Qualifications
Essential
- NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
- NVQ/Mental Health Certificate Level 2
- Commitment to Continuing Personal Development
Experience
Essential
- Three years' experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties
Skills
Essential
- Ability to create innovative solutions to help empower service users
- Ability to use structured therapeutic skills, such as solution focussed therapy, or a commitment to acquiring such skills
- Ability to acknowledge diversity and promote antidiscriminatory practice/equal opportunities
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
- An understanding of the mental health system
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
