Job summary
This role will work with more experienced Registered and Unregistered practitioners providing support to both health and social care professionals.
The Support Worker role will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of registered practitioners supported by a monitored process of on-going supervision and support. This role will be expected to work with on-going levels of support and supervision as determined via a monitored supervisory process and supported by educational development.
The expectation to adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to patients and service users as part of The CAMHS Eating Disorders Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the patient's and service users care plan or care pathways including meal support, body image work and supporting patient's to manage anxiety.
Main duties of the job
CAMHS Eating Disorders Team is a multi award winning, dynamic, creative and multi-disciplinary team dedication to the recovery of young people with Eating Disorders. We support people aged 0-18 with Anorexia, Bulimia and Binge Eating Disorder using a family based approach, motivational approach and CBT-E as appropriate.
Support Workers are an integral part of the team and work closely with the young people in supporting their meals, liaising with the wider team, communicating with family members, in professional meetings such as team meetings, CPAs and family meetings.
CAMHS Eating Disorders Team is part of the Hertfordshire Partnership University NHS Foundation trust which has recently been rated as Outstanding by the CQC and offers a structured supervision process, development and training, multi-disciplinary working and much, much more.
The post holder will receive clinical supervision as appropriate and partake in reflective practice/training on a regular basis.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Then please read on...
Job description
Job responsibilities
The post holder will provide supportive care management and work with a supervisor allocated to a group of service users as delegated by the Team Manager or registered practitioner. The post holder will be expected to work in a community setting including service user homes and schools. The post holder will be expected to
- Adhere to team/trust protocols and policies
- provide meal support for young people with Eating Disorders
- provide therapeutic work for young people with Eating Disorders as requested and supervised by the care coordinator. This will include body image work and support with managing anxiety.
- To assist members of the multidisciplinary team with agreed interventions
- To have a basic understanding of the principles of infection control and the importance of dietary and fluid requirements of individual patients
- Inform the nurse in charge of any potential hazard, accident, incident or patient problem that occurs
- To undertake basic clerical and reception duties, including organising patient transport and related tasks as required
- To recognise and promote all aspects of cultural diversity, devising care plans as guided by a registered practitioner, that respond positively to ethnic awareness with sensitivity, where necessary
- Undertake a range of duties as agreed by team policies and protocols which involve direct patient care, under monitored supervision
- To assist as instructed in the coordination of care delivery for a case load of patients for those with eating disorders.
- To work through and with the multidisciplinary team, patients and other community agencies as instructed and guided
- Contribute to the monitoring of the physical environment ensuring that it is safe and conducive to therapeutic work, whilst being able to accurately monitor and feedback concerns the registered practitioners
- Have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework
- Actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner
- To report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records with oversight by a registered practitioner
- Contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework
- To support recovery outcomes as guided within a clear supervisory framework with a focus on care plans produced and evaluated by a Registered Practitioner
Job description
Job responsibilities
The post holder will provide supportive care management and work with a supervisor allocated to a group of service users as delegated by the Team Manager or registered practitioner. The post holder will be expected to work in a community setting including service user homes and schools. The post holder will be expected to
- Adhere to team/trust protocols and policies
- provide meal support for young people with Eating Disorders
- provide therapeutic work for young people with Eating Disorders as requested and supervised by the care coordinator. This will include body image work and support with managing anxiety.
- To assist members of the multidisciplinary team with agreed interventions
- To have a basic understanding of the principles of infection control and the importance of dietary and fluid requirements of individual patients
- Inform the nurse in charge of any potential hazard, accident, incident or patient problem that occurs
- To undertake basic clerical and reception duties, including organising patient transport and related tasks as required
- To recognise and promote all aspects of cultural diversity, devising care plans as guided by a registered practitioner, that respond positively to ethnic awareness with sensitivity, where necessary
- Undertake a range of duties as agreed by team policies and protocols which involve direct patient care, under monitored supervision
- To assist as instructed in the coordination of care delivery for a case load of patients for those with eating disorders.
- To work through and with the multidisciplinary team, patients and other community agencies as instructed and guided
- Contribute to the monitoring of the physical environment ensuring that it is safe and conducive to therapeutic work, whilst being able to accurately monitor and feedback concerns the registered practitioners
- Have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework
- Actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner
- To report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records with oversight by a registered practitioner
- Contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework
- To support recovery outcomes as guided within a clear supervisory framework with a focus on care plans produced and evaluated by a Registered Practitioner
Person Specification
Knowledge/Training/Experience
Essential
- NVQ 3
- Evidence of further academic achievement
- Experience as a band 2/3 Support Worker or HCA
Areas of Experience/Knowledge
Essential
- Minimum of 3 years' experience as a HCA or Support Worker
- Experience of assisting in the assessment of service users and the development and implementation of care plans
Desirable
- Experience in the field of CAMHS Eating Disorders
Communication Skills
Essential
- Recognises and reflects on barriers to effective communication, modifying communication in response
- Keeps accurate and complete records and communication consistent with legislation, policies and procedures
- Ability to chair meetings effectively
- Excellent communicator
Desirable
- De escalation in managing verbal aggression and emotional distress of service users
Analytical Skills
Essential
- Demonstrate good decision making skills
- Flexible and responsive approach to care
- Knowledge and ability to positively manage change
- Ability to identify and manage changes to clinical risks
Person Specification
Knowledge/Training/Experience
Essential
- NVQ 3
- Evidence of further academic achievement
- Experience as a band 2/3 Support Worker or HCA
Areas of Experience/Knowledge
Essential
- Minimum of 3 years' experience as a HCA or Support Worker
- Experience of assisting in the assessment of service users and the development and implementation of care plans
Desirable
- Experience in the field of CAMHS Eating Disorders
Communication Skills
Essential
- Recognises and reflects on barriers to effective communication, modifying communication in response
- Keeps accurate and complete records and communication consistent with legislation, policies and procedures
- Ability to chair meetings effectively
- Excellent communicator
Desirable
- De escalation in managing verbal aggression and emotional distress of service users
Analytical Skills
Essential
- Demonstrate good decision making skills
- Flexible and responsive approach to care
- Knowledge and ability to positively manage change
- Ability to identify and manage changes to clinical risks
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
