Maternity Support Worker

Job description

Job responsibilities

Main duties and Responsibilities:

Demonstrate understanding of the importance of working in partnership with women and their families. Develops and maintains positive relationships, supports informed decision makers and respects the womans and her families wishes, with particular attention to when the family unit is separated, or mom/baby is critically ill.

Understand the MSWs scope of practice and the importance of the role within national framework to enable working within limits of own competence and authority, escalating to the MDT to inform care planning in line with national and local guidance to avoid harm.

Administrative Duties:

Ensure that all clinical documentation written or electronic is accurately and confidentially collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance.

Provide administrative support to the maternity team, both in the hospital and community settings.

Participate in tracking, obtaining, and filing clinical records as required in line with local policy and guidance.

Professional Attitudes and responsibilities:

Convey an approachable and professional manner to all mothers and their families and demonstrates an awareness of discriminatory attitudes and challenges this behaviour to promote equality. This will appreciate protected characteristics and recognize how to support these people from these groups. This includes: age, disability, gender reassignment, Marriage and civil partnership, race, religion or belief, Sex and Sexual orientation

Ensure that knowledge of local safeguarding policy and procedure is maintained.

To be vigilant of Child Protection issues and refer issues of concern in a timely manner to registered midwife complying with legal requirements.

Training Responsibilities:

Attend all statutory and mandatory training as and when required.

Identify own training and development needs and undertake appropriate training/education as required to ensure a contemporaneous knowledge base and skill set is maintained.

Participate in annual individual performance review process, whereby objectives will be agreed, performance monitored, and personal development needs discussed.

To act as a role model and participate in training for their colleagues and peers, recognising the impact of personal behavior on the culture and performance of the department, and the experience of service users.

Safe Environment:

Be conversant with the local infection control policy, whilst ensuring mandates are always adhered to.

Act responsibly in respect of colleagues health, safety and welfare following safety at work practices including lone working, whilst working in compliance with local health and safety policy and guidance.

Ensure the cleanliness of equipment in all clinical and non-clinical areas and assist the midwife in appropriately preparing the birthing environment.

Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner.

Assist in stocking up and cleaning all home birth team equipment if required.

Ensure the working order of equipment, reporting any concerns, faults or breakages to the appropriate person in a timely manner.

Report any incidents or concerns using the local risk management reporting system and escalate such concerns or incidents appropriately and in a timely manner.

Participate in the audit of standards within the unit if appropriate.

Care of the Woman:

Manage own time and caseload effectively whilst prioritising care needs for women and their babies under care under the direction and supervision of the midwife in antenatal, postnatal clinics, community hubs or home settings to ensure if appropriate the principles of continuity of carer are applied.

Escort women and their families between clinical areas as required

Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.

Communicate effectively and clarifies understanding with women and their families in all settings and is able to select appropriate methods to communicate when a disability or complexity may exist.

Understand and gains valid consent prior to action or providing care

Undertake baseline/routine observations and measurements (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team

Support women during clinical procedures and act as chaperone when requested to do so by the midwifery or obstetric team

Provide support to labouring women if asked to do so, and under the supervision of the midwife, this may include application of TENS machine or teaching breathing and Massage techniques

Perform venepuncture or capillary blood sampling in line with national standards and local policy and guidance following completion of the appropriate competencies

Assist in the maintenance and understand the principles of good bladder care, removal of catheter and disposal of equipment following infection control policy and to document accurately the fluid balance

Assist in the nutrition and hydration needs of women

Assist women with mobilisation following surgical procedures and remove of dressings or cannula under direction of the midwife

Assist with the transportation of blood products if asked to do so and have an awareness of the storage requirements

Obstetric and Neonatal Emergencies

To support and assist the midwife in the womans preparation for transfer to theatre

To document times and personnel present in theatre records for each procedure

To Count swabs and needles in instrumental/operative delivery

Recognises and acts upon within own parameters of competence any abnormal events or emergencies, escalating to the multidisciplinary team through the appropriate means, in a timely manner

Assist the Midwife with neonatal resuscitation where required, this may include collecting and/or passing equipment

Health Promotion and Screening

Maintains a contemporary knowledge base about local and national antenatal and newborn screening services and signposts women and their families to appropriately qualified practitioners if they are undecided or have concerns

Has an understanding and can advise families about newborn blood spot screening, immunisations and can produce GROW Charts following successful completion of the appropriate competencies

Recognises and promotes the principles of behaviour changes required in health promotion activities including diet, food hygiene, exercise, personal hygiene and smoking cessation

To complete the relevant documentation for screening test performed in the maternity records

To recognise any deterioration in mental and emotional wellbeing and respond appropriately, escalating to midwife to enable an appropriate care pathway

To be aware of and understand the current policy and service frameworks for mental health

To be aware of perinatal mental health issues and the appropriate referral pathway and to escalate to multi-disciplinary team and concerns noted within home or hospital setting

Infant Feeding

Be aware of the main constituents of human milk and their function, including Colostrum and Mature breastmilk

Appreciate the importance and the role of human milk and breastfeeding to improve the health and wellbeing outcomes for infants, their mothers and the wider family and in promoting and protecting public health

Understand the functional anatomy and physiology of lactation and hormonal influences on milk production and mothering, as well as the role of the Feedback Inhibitor of Lactation

Be able to describe the key practices that facilitate the initiation and have the knowledge and skills to support maintenance of breastfeeding

Understand and have an overview of circumstances which can affect lactation and breastfeeding and be able to support mothers to overcome common challenges and make appropriate referrals when necessary

Be able to support parents who formula feed to do so responsively and as safely as possible including minimising the risks, to make up feeds as safely as possible, how to sterilise equipment, how to hold a baby and pace the feeds

Importance of skin-to-skin contact to support infant feeding and how to facilitate this within practice promoting responsive feeding to feeding cues

Understanding principles and mechanisms of attachment and positioning for effective feeding in line with BFI standards

Understands how to protect breastfeeding should supplementation be required

Expression and storage of breastmilk to include hand and pump expression technique and the use of cup feeding

Develop an understanding of the importance of secure mother-infant attachment and the impact this has on health and emotional wellbeing, irrespective of feeding method

Understand the importance of the WHO International Code of Marketing of Breastmilk Substitutes and subsequent WHA Resolutions (the Code) and how it impacts on practice

Care of the Newborn

Undertake neonatal observations under direct and indirect supervision and escalate any deviations from the normal range appropriately and in a timely manner, following the completion of competency practical and theoretical training

Observe the overall wellbeing of the newborn and escalate any concerns to named midwife or multi-professional team in a timely manner

Provide practical support and transition to parenthood for new parents when caring for their newborn, whilst promoting safety, bonding and teaching parenting skills in both the hospital and home settings

To assist or perform neonatal blood sampling including tests such as newborn blood spot and Serum bilirubin ratio (SBR) test, following successful completion of appropriate competency as directed by the midwife

Person Specification

Qualifications

Essential

• GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2 or
• equivalent
• GCSE English Grades A-C, Levels 4-9, Functional Skills Level 2 or
• equivalent
• NVQ Level 3 in Health care or equivalent experience
• Care certificate

Desirable

• Qualified in phlebotomy
• Commit to undertake in-house training

Experience

Essential

• Be able to demonstrate previous experience of working with members of the public
• Be able to demonstrate a minimum of one years formal maternity care experience in a hospital/birth centre.
• Be able to demonstrate experience of working in an acute hospital setting.

Desirable

• Experience of using hospital patient record system
• Experience of working in an acute hospital setting
• Experience of providing high quality care

Skills and knowledge

Essential

• Understanding of safeguarding issues
• Awareness of Health and Safety issues
• Knowledge and understanding of data protection confidentially
• Approachable manner with good interpersonal skills
• Effective written and verbal communication skills
• Ability to prioritise workload
• Ability to work without direct supervision
• Understanding of the role and own professional boundaries
• Able to identify when to escalate issues/concerns
• Ability to work as part of team and to liaise with colleagues in other
• disciplines
• Demonstrate attention to detail
• IT / computer skills

Personal Qualities

Essential

• Adaptable and flexible approach to work
• Positive attitude to training and development
• Ability to work 24-hour shift pattern, including weekends and bank
• holidays.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)