Chemotherapy Manager, Garden Suite

Job responsibilities

Job Purpose:

To oversee the delivery of high quality, safe and effective care focused on improving outcomes and experiences for patients, families and carers in a chemotherapy outpatient setting.

Have continuous responsibility for the unit providing visible professional leadership and line management for a team of nursing and support staff.

To ensure a high standard of nursing care at all times through the effective management of staff

and resources within the oncology / haematology directorate

To demonstrate strong clinical leadership in stressful and challenging situations

To act as advocate for the designated area and liase with all members of the multi-disciplinary

team to co-ordinate all aspects of patient care in the best interests of the patient

Ensure staffing is in line with Trust policy.

Be responsible for the safety and cleanliness of the clinical environment.

Champion a culture of learning and quality improvement in the clinical area.

To supervise the professional development of staff providing leadership and expert knowledge and skills in Chemotherapy nursing.

Key Duties:

Clincial Responsibilities

Ensure high standards of patient care at all times challenging and ensuring others challenge practise, in accordance with the NMC Professional Code of Conduct.

In collaboration with senior members of the Divisional team provide assurance that the standards set out in the relevant Nursing & Midwifery strategy and direction of Nursing & Midwifery for the Trust are delivered at unit level.

Ensure local plans support all clinical quality external accreditation, for example Care Quality Commission (CQC) essential standards.

Through visible clinical leadership ensure that the delivery of kind, compassionate and respectful care takes place, and that the unit team develop relationships with patients that involve better listening and decision making; no decision without me

Act as the patients advocate when appropriate, when informed decisions may lead to choices being made concerning treatment options.

Ensure that the delivery of care in the unit meets the individual needs of all patients, providing adequate food and drink, basic hygiene needs and considers inclusivity and personalisation.

Ensure that all patient care is assessed, planned, prioritised and high quality, both physical and psychological delegating to support staff as required. Seek advice and support from other staff as required.

In accordance with individualised patient care, ensure clinical observations are taken results recorded and any appropriate actions taken based on the results.

Ensure the maintenance of professional contemporaneous records at all times, document all actions and interventions in a clear and honest and timely manner in line with Trust policy.

Deal with concerns raised by patients and visitors in a proactive manner, review patient feedback results and update the units patient experience improvement plans, as needed.

Ensure on arrival to the unit patients, relatives and other staff are received in a professional manner and act in a courteous and polite manner at all times, thereby ensuring good public relations between patients, public and staff.

Store, check and administer drugs in accordance with the Trust Medicines policy.

Act as a clinical expert within Chemotherapy Nursing providing expert advice when required.

Demonstrate expert knowledge by being visible and accessible in the Clinical area and using clinical skills as required

Regularly administer chemotherapy to maintain clinical competency and skills

Managerial responsibilities

Manage the unit when on duty with overall continuing clinical responsibility, and lead a team of staff, in order to carry out delivery of care to a complex group of patients.

Ensure nursing practices comply with Trust procedural documents.

To ensure the Trusts risk management policy is appropriately utilised in the unit.

Manage the delegated budget for the ward/department, working closely with the Matron, General and Finance managers, working to achieve financial balance.

Ensure the health and safety of all staff, patients and visitors, reporting any incidents, hazards, or defects and taking responsibility to minimise risk. To implement action plans to ensure improvement if an incident has occurred and ensuring adherence to Trust policies and procedures.

To have local open and transparent communication channels that support the unit team to do the right thing for people we care for, to be bold when they have good ideas and to speak up when things go wrong.

Develop the unit team, ensuring a learning environment, leading by example and to be aware of the effect of change upon all bands of staff.

Lead improvement / transformation projects on the unit as indicated by local and national initiatives.

In accordance with Trusts policy formally agree with Matron / Lead Chemotherapy Nurse the units workforce requirements, monitor and review of nursing workforce as indicated, ensuring integration with the local delivery plan, and the optimal deployment of the nursing workforce.

In line with the Trusts e-rostering policy deploy staff to ensure safe and appropriate nursing care is given at all times. This includes the approval of ward / department off-duties anticipating problems where they exist and taking local / timely actions as appropriate.

As Line Manager, take responsibility for human resource issues including appraisal, personal development, sickness absence, disciplinary and grievance, recruitment and selection and personal career development delegating as appropriate.

Ensure all complaints both formal and informal are dealt with promptly and courteously in accordance with Trust policy. To respond in writing to complaints by interviewing staff, collating information and writing statements to provide evidence, reviewing practise where appropriate in response.

Actively participate in local and Trust level meetings proactively seeking to improve patients experience and feeding back relevant information to the Team.

Meet regularly with the Matron to monitor clinical care, finance/resources and HR issues, ensuring clear communication pathways into and out of the department.

Experience

Essential

• Significant post registration experience at minimum band 6.
• Significant experience of working within a SACT environment
• Able to demonstrate highly developed specialist knowledge of patient group.
• Working knowledge of national policy relating to chemotherapy services.
• Evidence of teaching experience both formal and informal.

Desirable

• Managerial experience
• service improvement experience

Qualifications

Essential

• Registered Nurse (Part 1)
• Post Registration Qualification in Oncology/Haematology and or Chemotherapy
• Educated to first degree level
• Recognised NMC teaching and assessing qualification

Desirable

• MSc or working towards
• Leadership qualification
• Advanced communication skills training
• Non-medical prescriber

Skills

Essential

• Ability to lead and influence change.
• Effective time management.
• Evidence of continued professional development.
• Expert clinical skills in speciality; cannulation, venepuncture, IV drug administration and cytotoxic administration.
• Excellent verbal and non-verbal communication skills.
• Ability to develop effective interpersonal relationships with colleagues across health and social care settings
• Excellent IT skills
• Evidence of writing protocols/standards
• Able to present information to professional groups.
• Able to undertake extended roles.
• Knowledge of professional and NHS issues, and policy relating to cancer and palliative care.
• Good understanding of research and audit.

Desirable

• Non-medical prescriber
• Use of electronic systems, particularly prescribing systems within oncology / haematology

Personal Qualities

Essential

• Articulate
• High professional standards
• Able to remain calm under pressure
• Demonstrates team work and acts as a role model at all times
• Aware of own strengths and weaknesses
• Flexible
• Highly motivated
• Committed to quality improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).