Healthcare Support Worker

Job summary

An exciting opportunity is awaiting you if you are a highly motivated, enthusiastic nurse with excellent communication skills.

We want you to join our team in our chemotherapy unit which is based at Kidderminster hospital.Millbrook Suite consists of an outpatient consulting suite together with a day care unit.

The 10 chaired day unit cares for patients with a range of cancers who are receiving systemic anti-cancer therapies. We are looking for someone who wants to increase their Oncology/Haematology experience and wants to work within this rewarding environment. If you have phlebotomy skills it will be an advantage, but if not, then you should have enthusiasm and dexterity to develop these skills.The ability to communicate effectively with all members of the multidisciplinary team is essential. Previous HCA experience is essential. You will be supported in this post by Senior staff and the Unit Manager.In return we will offer you excellent learning and developmental opportunities; we will support your personal growth through regular personal development planning and our educational strategy

As a part of the countywide service delivering anti-cancer treatments you may be required to travel between sites on occasions.

Main duties of the job

Welcoming patients onto the unit or clinic in a professional manner, acting as the patients advocate at all times to ensure both privacy and dignity.

Clarifying patients details on arrival

Ensuring the smooth flow of clinical and administrative work, whilst supporting Practitioners and colleagues

Accurately entering data into the patient management systems and updating information as required.

Adhering to the requirements of the Data Protection Act, ensuring confidentiality of information regarding staff and patients is maintained at all times.

Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate.

Facilitating patient scheduling, optimal use of nursing capacity

Maintaining stock control and being responsible for ordering.

Cleaning, monitoring and tidying equipment as directed and report any problems or malfunctions.

Maintaining a clean and safe working environment

Remaining up to date with mandatory training and completing any additional courses required for this role.

Understanding all responsibilities and adhering to all statutory requirements for Health and Safety, COSHH, PPE, fire safety, complaints and accident reporting.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Kidderminster Treatment Centre

Bewdley Road

Kidderminster

DY11 6JR

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Kidderminster Treatment Centre

Bewdley Road

Kidderminster

DY11 6JR

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

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