Job summary
An opportunity has arisen for an enthusiastic, self- motivated individual to join the Security team at the Alexandra Hospital part of Worcestershire Acute NHS Foundation Trust.
To provide a high quality security service, to patients, staff, visitors, and contractors within hospital premises and car parks in accordance with Security Industry Authority (SIA) guidelines and Trust specifications.
Shift Pattern
Permanent nights
Friday - Thursday
18:00 - 06:00
Please note, we reserve the right to close this vacancy early if a high volume of applications are received.
Main duties of the job
Undertake necessary duties to ensure the maintenance of an efficient security service. These duties will be carried out in both internal and external environments.
To assist visitors to the hospital site with general enquiries, in a pleasant and helpful manner
All work must be undertaken in line with health and safety, security and relevant trust policies and procedures.
Where required, you may also need to assist with the emergency and evacuation procedures in accordance with the trust policy.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
The post holder is responsible for delivering a high-quality security service to patients, staff, visitors, and contractors across hospital premises and associated car parks, in full compliance with Security Industry Authority (SIA) regulations and Trust standards.
Duties include maintaining a safe and secure environment by undertaking all necessary security tasks across both internal and external areas of the site. The role requires vigilance, professionalism, and the ability to respond appropriately to incidents and general security matters.
The post holder will also assist visitors with general enquiries, providing clear information and support in a courteous and helpful manner.
All responsibilities must be carried out in accordance with relevant health and safety legislation, security requirements, and Trust policies and procedures.
Job description
Job responsibilities
The post holder is responsible for delivering a high-quality security service to patients, staff, visitors, and contractors across hospital premises and associated car parks, in full compliance with Security Industry Authority (SIA) regulations and Trust standards.
Duties include maintaining a safe and secure environment by undertaking all necessary security tasks across both internal and external areas of the site. The role requires vigilance, professionalism, and the ability to respond appropriately to incidents and general security matters.
The post holder will also assist visitors with general enquiries, providing clear information and support in a courteous and helpful manner.
All responsibilities must be carried out in accordance with relevant health and safety legislation, security requirements, and Trust policies and procedures.
Person Specification
Qualifications
Essential
Desirable
- Conflict Management training
- Physical Intervention training
- Valid Security Industry Authority (SIA) licence
- Experience of working in both internal and external settings is desirable.
Personal Qualities
Essential
- Professional, reliable, and trustworthy.
- Approachable with a strong customer service focus.
- Vigilant with good observational skills.
- Ability to work independently and as part of a team.
- Flexible approach to working hours and location across the hospital site.
- Commitment to maintaining confidentiality and high professional standards.
Experience
Essential
- Experience working in a security role.
- Experience of working in a public-facing/customer service environment.
- Experience of operating in both internal and external environments
Desirable
- Previous experience within an NHS or healthcare environment.
- Experience of writing incident reports and using security systems (e.g., CCTV, access control systems).
Knowledge and skills
Essential
- Knowledge of security procedures and incident response.
- Understanding of health and safety legislation and safe working practices.
- Ability to follow and implement trust policies and procedures. Good verbal and written communication skills.
- Ability to deal with visitors, patients, staff, and contractors in a professional and courteous manner.
- Ability to remain calm and effective under pressure, including in challenging situations
Desirable
- Knowledge of NHS values and Trust policies.
- Basic IT skills for reporting and communication purposes.
Person Specification
Qualifications
Essential
Desirable
- Conflict Management training
- Physical Intervention training
- Valid Security Industry Authority (SIA) licence
- Experience of working in both internal and external settings is desirable.
Personal Qualities
Essential
- Professional, reliable, and trustworthy.
- Approachable with a strong customer service focus.
- Vigilant with good observational skills.
- Ability to work independently and as part of a team.
- Flexible approach to working hours and location across the hospital site.
- Commitment to maintaining confidentiality and high professional standards.
Experience
Essential
- Experience working in a security role.
- Experience of working in a public-facing/customer service environment.
- Experience of operating in both internal and external environments
Desirable
- Previous experience within an NHS or healthcare environment.
- Experience of writing incident reports and using security systems (e.g., CCTV, access control systems).
Knowledge and skills
Essential
- Knowledge of security procedures and incident response.
- Understanding of health and safety legislation and safe working practices.
- Ability to follow and implement trust policies and procedures. Good verbal and written communication skills.
- Ability to deal with visitors, patients, staff, and contractors in a professional and courteous manner.
- Ability to remain calm and effective under pressure, including in challenging situations
Desirable
- Knowledge of NHS values and Trust policies.
- Basic IT skills for reporting and communication purposes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
