Worcestershire Acute Hospitals NHS Trust

Clinical Skills and Simulation Support Assistant

The closing date is 08 March 2026

Job summary

**This vacancy is only open to internal applicants from Worcestershire Acute Hospitals NHS Trust**

We have recently opened a state of the art, multimillion pound simulation suite featuring an immersive room and a fully equipped simulation ward, designed to deliver cutting edge training for our staff and learners. As our simulation capacity grows, we have an exciting opportunity to join our team as a Clinical Skills and Simulation Support Assistant. We are seeking an enthusiastic and motivated individual who enjoys working collaboratively and takes pride in delivering high quality technical support. In this Band 4 role, you will help ensure the smooth running of clinical skills teaching and simulation based education by supporting the planning, preparation, and delivery of training sessions and helping to create safe, effective, and realistic learning environments. Working closely with educators, clinicians, and the wider multidisciplinary team, you will maintain training spaces, set up equipment, organise learning materials, and provide hands on support during teaching sessions and simulation scenarios. This is an excellent opportunity for someone organised, proactive, and passionate about supporting clinical education to enhance patient care.

Main duties of the job

Simulation & Technical Support Prepare, set up, operate, and troubleshoot simulation equipment, manikins, task trainers, audiovisual systems, and immersive technology. Maintain, clean, and safely store equipment, reporting faults promptly. Assist with developing and testing new simulation scenarios and digital resources. Clinical Skills Teaching Support Prepare clinical skills rooms, equipment, and materials for teaching sessions. Provide hands on support during training, including setting up stations, replenishing consumables, and assisting educators. Ensure training environments are safe, organised, and effective for learning. Operational & Administrative Duties Support the scheduling and coordination of simulation and clinical skills sessions. Maintain accurate records of equipment use, stock levels, and consumables, ordering replacements when needed. Assist with booking systems, attendance registers, and learner documentation. Contribute to session evaluation by gathering feedback and supporting quality improvement. Collaboration & Communication Work closely with educators, clinicians, and the wider multidisciplinary team to deliver high quality training. Provide clear communication to learners and staff about session requirements. Participate in team meetings, service development, and ongoing improvement of the simulation service.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Date posted

20 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9365-26-0164-S1

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY11 6RJ

Job description

Job responsibilities

Job Purpose:

The main purpose of the Skills and Simulation support assistant is to provide operational co-ordination of all technical aspects of clinical and non-clinical education within the simulation, clinical, classroom and virtual delivery learning environments across the organisation.

The post holder supports the planning, testing and delivery of simulation pedagogies, acting as the subject matter expert in high-fidelity and Technology Enhanced Learning equipment, facilities and approaches.

The post holder will work as part of the wider Education and Training Team in providing advanced audio-visual, multimedia, teleconferencing and facilities support to a range of training and conference events, as a customer facing member of the team.

The Simulation and Audio-visual Technician is responsible for the operational management, maintenance, and risk assessment of simulation and technological equipment within the training facilities.

The post holder oversees the training department intranet page and will work alongside the Digital Media Officer to maintain a presence on social media in the promotion of Worcestershire acute NHS Trust as a centre of simulation training department.

The department operates across all trust sites and the post holder will be expected to travel to different locations, where and when their role requires them to do so.

Key Duties:

General Duties:

Provides technical and operational support before, during and after simulation training activities.

Support simulation education facilitators in the operational management of teaching sessions and associated events, including participating in scenarios as required.

Synthesise data for use in simulation pre-briefing and debriefing, including audio-visual recordings, and other measurable outcomes.

Be the on-site subject matter expert in high-fidelity and Technology Enhanced Learning equipment and facilities, including mannequins, moulage, mixed reality equipment, audio-visual systems and simulation environments.

Work alongside educational facilitators to design, plan, test and evaluate simulation learning activities and scenarios across the organisation.

Provides technical support in the operation and troubleshooting of teleconferencing facilities across the training facilities to facilitate connectivity with external organisations and across the multiple sites.

Operational management of simulation intranet page, and maintenance of social media presence in the promotion of events and WAHT as a centre of simulation excellence.

Ensure each piece of equipment displays user-friendly guidelines that meet Trust and supplier recommendations.

Ensure all equipment is appropriately cleaned and stored after use and maintains the highest standards of maintenance within the centre.

Replenishes all training devices after each session across the trust sites as delegated and replaces consumables as required.

Monitor the life span of the equipment and resources and makes recommendations to the Academy/department leads for new purchases and upgrades to existing equipment.

Communication and Working Relationship Skills

Provide and receive and exchange routine information to inform work colleagues, service users and suppliers.

Work alongside educators across the organisation and Integrated Care System to support the safe and effective delivery of inclusive simulation and clinical teaching activities and events.

Provides front of house customer service during simulation events, demonstrating trust values, professional accountability and responsibility in all interactions.

Contribute to the pre-briefing and debriefing process through the provision of feedback, feed forward, audio-visual recordings, and simulation scenario related data.

Acts as a point of contact in relation to simulation facilities bookings across the department, working in compliance with the room booking protocol.

Maintains effective relationships with external companies and contractors in line with service contract, with a high standard of confidentiality regarding all information held in respect to service users and trust business.

Provides technical support to internal and external facilitators at conferences and events delivered within the training facilities.

Communicates technical issues to senior team members and explains technical issues to service users where there may be barriers to understanding.

Engages with local and regional networks, committees and working groups related to simulation and Technology Enhanced Learning under guidance of Clinical Education Lead.

Is responsible for the smooth running of technical equipment in the immersive room and simulation ward and is able to act as the voice of a patient in simulation teaching activities where required.

Actively participate in team meetings and complete allocated actions.

Participates in the induction of new team members, apprentices and students. Is responsible for the demonstration and maintenance of Oxford medical simulation (VR).

Establishing a strong working relationship with the internal Informatics and IT Support Team.

Building collaborative relationships with simulation faculty in partner education.

Analytical and judgemental skills

Uses analytical skills to troubleshoot technical difficulties in the learning environments, providing expert advice on solution options, and problem-solving minor faults and technical issues with hardware and software with the use of precision tools.

Diagnose and escalating major faults to the Lead Skills and Simulation nurse.

Analyses and provides data output from simulation teaching on request to inform audits, service improvement, research and learning outcomes.

Interprets operational manuals and teaches faculty how to use equipment.

Planning and Organisational Skills

Organisation of the simulation learning environment room booking system.

Plans to ensure resources and equipment required are booked from the equipment library and ready for teaching activities.

Co-ordination of the simulation and audio-visual technologies ensuring they are prepared, powered and ready for use as required.

Plans and organises straight forward maintenance tasks within scope of competence.

Liaises with external companies to plan and schedule equipment servicing schedules and extraordinary call outs for repairs with minimal disruption to service delivery.

Prioritises emergent technical faults.

Responsibility for Policy / Service Development

Audits equipment and facilities usage giving feedback on innovative Technology Enhanced Learning developments which may lead to service improvement or comment on policy development.

Identifying areas for service improvement and development and working with education facilitators and managers to implement new pedagogies, equipment, resources and facility modernisations.

Responsibility for Finance, Equipment and Other Resources

Responsible for the daily co-ordination of clinical and simulation training environments, including the planning, setting up, calibration, safe use, and break down of simulation sessions, sets, and clinical teaching activities.

Maintains the simulation facilities, equipment, resources and assets, including co-ordination of the equipment library, ensuring risk assessments and user guides are up to date and that software and hardware is fit for purpose, calibrated, and up to date.

Responsible for monitoring and replenishing sufficient stock, consumables and sundries in clinical and simulation teaching environments, ensuring safe cleaning and disposal of products of simulation, according to trust waste management policies.

Responsible for the safe and secure storage of expensive simulation equipment and resources.

Adheres to technical documentation and standard operating procedures for best practice use of equipment, resources and facilities.

Reports faults of equipment, furniture, fixtures and fittings. Troubleshoot and diagnose minor faults.

Raises requisitions on electronic procurement system and maintains financial records as relevant to their scope.

Works with the Lead Nurse and Simulation Lead to co-ordinate financial implications of equipment and facilities maintenance.

Mental, Physical, and Emotional Effort

Frequent concentration for prolonged periods of time during the running of simulation training activities, and for fault finding, equipment inspections and repairs.

Interruptions to work to deal with emergent issues.

Frequent use of audio-visual equipment including electronic devices and monitors.

Frequent moving and handling of simulation and clinical skills equipment and resources.

Occasional requirement to exert intense physical effort for several short periods in the delivery of simulation teaching activities, such as transporting manikins and equipment to different locations as necessary.

Emotional effort in the involvement with simulation scenarios depicting traumatic events and injuries including simulated patient death.

Occasional distressing circumstances in the support of distressed learners in conjunction with colleagues.

Occasional exposure to unpleasant odours, loud noises, and products of simulation.

Location

The Trust provides services from different sites. You may be expected to work at any of the Trust locations where services are provided. These include Kidderminster Hospital, Alexandra Hospital Redditch, and Worcester Royal Hospital.