Worcestershire Acute Hospitals NHS Trust

Healthcare Support Worker

The closing date is 12 March 2026

Job summary

An exciting opportunity has arisen within the Ophthalmology Department at Worcester Royal Hospital. We are looking for a dynamic, flexible, enthusiastic and motivated individual to join our team.

The post holder would have a base at Worcester Royal Hospital and be required to work in all areas of the Ophthalmology Department, which would include our local anaesthetic theatre suite, outpatient clinic and day-case unit. As a countywide service delivering Ophthalmic care you will be required to travel between sites on occasions.

Main duties of the job

Working in the Ophthalmic outpatient clinic you will be involved in assessing visual acuity, checking intraocular pressure and performing diagnostic tests on our patients like OCT, Auto-refraction, Pentacam and Visual Fields.

Working within our Ophthalmic theatre suite you will take part in theatre runner and theatre escort roles as well as assisting in our intravitreal injection theatre.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9365-26-0161

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST

JOB DESCRIPTION

Post Title: Health Care Support Worker

Pay Band: 3

Hours: 37.5 hours

Contract: Permanent

Location / Department: Worcestershire Royal Hospital - Ophthalmology

Accountable to: Ward / Department manager

Reports to: Ward / Department manager

Key Working Relationships:

  • Ward/Department staff
  • Patients and their relatives/carers/significant other
  • Staff in other departments

Risk Assessment:

  • The post involves manual handling activities, exposure to bodily fluids and exposure to high noise levels.
  • It may also involve exposure to emotionally distressing situations and challenging behaviour

Job Purpose:

The Health Care Assistant is a member of the ward/department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:

  • To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.
  • To support the clinical team with day to day supervision of junior staff and students.
  • To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.
  • To support the ward/department staff to provide a high quality service.

  • Undertakes a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.

*See full job description attached *

Job description

Job responsibilities

WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST

JOB DESCRIPTION

Post Title: Health Care Support Worker

Pay Band: 3

Hours: 37.5 hours

Contract: Permanent

Location / Department: Worcestershire Royal Hospital - Ophthalmology

Accountable to: Ward / Department manager

Reports to: Ward / Department manager

Key Working Relationships:

  • Ward/Department staff
  • Patients and their relatives/carers/significant other
  • Staff in other departments

Risk Assessment:

  • The post involves manual handling activities, exposure to bodily fluids and exposure to high noise levels.
  • It may also involve exposure to emotionally distressing situations and challenging behaviour

Job Purpose:

The Health Care Assistant is a member of the ward/department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:

  • To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.
  • To support the clinical team with day to day supervision of junior staff and students.
  • To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.
  • To support the ward/department staff to provide a high quality service.

  • Undertakes a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.

*See full job description attached *

Person Specification

Experience

Essential

  • Healthcare experience
  • Knowledge of confidentiality

Desirable

  • Ophthalmology experience
  • Day surgery experience

Personal Qualities

Essential

  • Good interpersonal skills
  • Reliable and punctual
  • Self-awareness in terms of assessing own knowledge and competence and understanding own boundaries
  • Able to present a professional image appropriate to the working environment.
  • Committed and enthusiastic.
  • Ability to cope with stress.
  • Team worker.

Desirable

  • Ability to identify personal development needs
  • Ability to adapt to new situations
  • Self-awareness in terms of recognising the impact of their behaviour and others

Qualifications

Essential

  • Key skills- English/Maths

Desirable

  • First Aid Qualification
  • Venepuncture
Person Specification

Experience

Essential

  • Healthcare experience
  • Knowledge of confidentiality

Desirable

  • Ophthalmology experience
  • Day surgery experience

Personal Qualities

Essential

  • Good interpersonal skills
  • Reliable and punctual
  • Self-awareness in terms of assessing own knowledge and competence and understanding own boundaries
  • Able to present a professional image appropriate to the working environment.
  • Committed and enthusiastic.
  • Ability to cope with stress.
  • Team worker.

Desirable

  • Ability to identify personal development needs
  • Ability to adapt to new situations
  • Self-awareness in terms of recognising the impact of their behaviour and others

Qualifications

Essential

  • Key skills- English/Maths

Desirable

  • First Aid Qualification
  • Venepuncture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Hannah Collins

hannah.collins30@nhs.net

01905733569

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9365-26-0161

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

Privacy notice

Worcestershire Acute Hospitals NHS Trust's privacy notice (opens in a new tab)