Job summary
An exciting opportunity has arisen for a medical secretary
to join the Oral and Maxillofacial team at Worcestershire Acute Trust. The role
is demanding and interesting and will require someone who is able to work in a
busy environment, has attention to detail and can manage a variety of tasks to
meet deadlines within the service.
We are looking for an enthusiastic, capable and motivated
individual to join our team. The post holder will be working closely with
clinical and administrative colleagues to ensure task are completed to a high
standard to ensure the smooth running of the service.
The Ideal candidate must have a flexible 'can do' attitude
and the ability to use own intuitive with excellent communication/interpersonal
and IT skills.
Please note that we would also accept applications from candidates seeking a Secondment.
Main duties of the job
Provide Secretarial support to one or more consultants as
well as junior staff and to assist in the organisation of the consultants work
load. Effective and efficient management of patient administration systems.
Booking of elective surgery and management of the elective waiting list.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
Key Duties:
To
provide a personal assistant and medical secretarial service to a Consultant
and other medical staff in relation to their clinical duties.
To
manage the Consultants waiting list and the booking of theatre lists in line
with Trust policy and national 18 week RTT guidelines.
To
undertake medical audio/copy typing duties including outpatient letters to
General Practitioners operation notes and letters, discharge summaries and
other official correspondence if required.
To
undertake responsibility to ensure any outsourced work for the Acute Clinics is
correctly checked and uploaded to the Trust records and applications.
To
respond to enquiries from GPs, other Health Service personnel, patients and
relatives
To
participate in the collection and transmission of information to enable the
Directorate to meet its objectives.
To
assist with sorting day to day post.
To
participate in the introduction and use of IT and to provide IT support to
colleagues.
To
cover, as is practical, Medical Secretary colleagues
To
participate in the use of PAS systems to establish patient information is kept
as accurate as possible and produce patient documentation as required.
To
undertake any other duties as may be required as appropriate by the Consultant
or the Directorate Management Team in accordance to the needs of the service.
Job description
Job responsibilities
Key Duties:
To
provide a personal assistant and medical secretarial service to a Consultant
and other medical staff in relation to their clinical duties.
To
manage the Consultants waiting list and the booking of theatre lists in line
with Trust policy and national 18 week RTT guidelines.
To
undertake medical audio/copy typing duties including outpatient letters to
General Practitioners operation notes and letters, discharge summaries and
other official correspondence if required.
To
undertake responsibility to ensure any outsourced work for the Acute Clinics is
correctly checked and uploaded to the Trust records and applications.
To
respond to enquiries from GPs, other Health Service personnel, patients and
relatives
To
participate in the collection and transmission of information to enable the
Directorate to meet its objectives.
To
assist with sorting day to day post.
To
participate in the introduction and use of IT and to provide IT support to
colleagues.
To
cover, as is practical, Medical Secretary colleagues
To
participate in the use of PAS systems to establish patient information is kept
as accurate as possible and produce patient documentation as required.
To
undertake any other duties as may be required as appropriate by the Consultant
or the Directorate Management Team in accordance to the needs of the service.
Person Specification
Skill/Knowledge
Essential
- Knowledge and understanding of National Guidelines including 18 week RTT
- Self-reliant, ability to work independently and as part of a team
- Good computer skills
- Working knowledge of Microsoft Office
- Good telephone skills
- Excellent verbal and written communication skills
- Good organisational skills
Desirable
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
Personal Qualities
Essential
- Able to work in demanding conditions where there is a high volume of activity
- Accurate and attention to detail
- Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
Qualifications
Essential
- GCSE English and Maths at Grade C or above, or equivalent
Desirable
- Typewriting / word processing RSA
- AMSPAR qualification or working towards AMSPAR medical terminology qualification
Experience
Essential
- Previous medical secretarial / hospital experience
- Previous experience working in a busy office
- Previous experience of dealing with members of the public
Desirable
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
Other Job Requirements
Essential
- Adaptable / Flexible
- Able to prioritise workloads
- Willing to work flexible hours
Person Specification
Skill/Knowledge
Essential
- Knowledge and understanding of National Guidelines including 18 week RTT
- Self-reliant, ability to work independently and as part of a team
- Good computer skills
- Working knowledge of Microsoft Office
- Good telephone skills
- Excellent verbal and written communication skills
- Good organisational skills
Desirable
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
Personal Qualities
Essential
- Able to work in demanding conditions where there is a high volume of activity
- Accurate and attention to detail
- Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
Qualifications
Essential
- GCSE English and Maths at Grade C or above, or equivalent
Desirable
- Typewriting / word processing RSA
- AMSPAR qualification or working towards AMSPAR medical terminology qualification
Experience
Essential
- Previous medical secretarial / hospital experience
- Previous experience working in a busy office
- Previous experience of dealing with members of the public
Desirable
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
Other Job Requirements
Essential
- Adaptable / Flexible
- Able to prioritise workloads
- Willing to work flexible hours
