Job summary
*** This vacancy is currently only open to Worcestershire Acute Hospital NHS Trust staff ***
We're looking for someone who thrives in a busy, people-focused environment and takes pride in getting things right. Our Rota Coordinator is integral to the smooth running of our Obstetrics & Gynaecology services across Worcestershire. This is a great opportunity for someone who enjoys problem-solving looking for exposure to Operational Management.
In this full time role, you'll be the go-to point of contact for all things rota-related from updating and maintaining medical staffing rotas to arranging locum cover and supporting our clinicians with day to day queries. You'll work closely with consultants, resident doctors, Operational Management, HR, Finance, and a wide range of colleagues across the Trust.
You'll use Allocate Optima systems (including HealthRoster, Activity Manager and Loop), so whilst previous experience would be ideal, confidence with databases and Microsoft Office is essential as full training will be given. Previous experience coordinating rotas or supporting medical staffing would be beneficial but what matters most is your attention to detail, your organisation, and your commitment to delivering a reliable, high-quality service.
If you're someone who cares about making a tangible difference behind the scenes, and you want to be part of a friendly, dedicated team, we'd love to hear from you.
Main duties of the job
In this role, you'll be responsible for coordinating and maintaining accurate medical staffing rotas across the Gynaecology service, ensuring all shifts are safely covered and updated in real time.
You'll work closely with consultants, resident doctors and the wider operational team to manage leave, sickness, study time and rota changes, as well as arranging locum cover through Allocate systems and supporting the Directorate with payroll queries, documentation and monthly reporting. Alongside this, you'll help keep essential administrative processes running smoothly from preparing rotas and maintaining personnel files to supporting meetings and contributing to wider directorate tasks all while balancing deadlines, priorities and the fast-paced nature of the service.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
For a detailed breakdown of the role Main Duties and Responsibilities, please see the attach Job Description.
Job description
Job responsibilities
For a detailed breakdown of the role Main Duties and Responsibilities, please see the attach Job Description.
Person Specification
Skills & Knowledge
Essential
- Working knowledge of Microsoft Office Suite
- Good telephone skills
- Excellent verbal and written communication skills
- Good organisational skills and the ability to multi-task effectively, whilst dealing with competing priorities.
- Escalates urgent issues promptly and efficiently, ensuring that necessary actions are taken to address and resolve high priority matters effectively
Desirable
- Knowledge of HealthRoster by Allocate
- Knowledge of Activity Manager by Allocate
- Knowledge of key NHS systems
- Knowledge of PAS (Oasis)
- Knowledge of Bluespier & TPro
- Knowledge of good Health & Safety Practices
Other Requirements
Essential
- Handles high pressured situations with composure and maintains a positive attitude.
- Demonstrates sensitivity and respect for diverse patient populations and colleagues from different backgrounds.
- Must always maintain confidentiality when handling sensitive information and patient data.
- Awareness of good Health & Safety Protocols.
Experience
Essential
- Experience of managing medical rotas.
- Previous experience of working to, and meeting, deadlines
- Experience of using databases
Desirable
- Experience of working within Obstetrics & Gynaecology.
- Experience of nursing/ admin rota management
Trust Values and Behaviours
Essential
- Being open and honest: We all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
- Ensuring people feel cared for: We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
- Showing respect for everyone: We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.
Internal Job Vacancy
Essential
- This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust. Could you please confirm below that you are a current member of staff.
Personal Qualities
Essential
- Able to deal with competing priorities in demanding conditions
- Excellent attention to detail
- Capable of working independently, taking initiative to handle tasks proactively
- Solutions focused approach
- Ability to develop effective working relationships with Consultant and Resident Doctor grades
- Able to work collaboratively as part of a team.
- Always demonstrates a high level of professionalism.
- Adaptable and flexible to everchanging situations.
Qualifications
Essential
- GCSE/CSE 4-9/ A-C Grade in English & Maths
Desirable
- Allocate Professional Qualification
Person Specification
Skills & Knowledge
Essential
- Working knowledge of Microsoft Office Suite
- Good telephone skills
- Excellent verbal and written communication skills
- Good organisational skills and the ability to multi-task effectively, whilst dealing with competing priorities.
- Escalates urgent issues promptly and efficiently, ensuring that necessary actions are taken to address and resolve high priority matters effectively
Desirable
- Knowledge of HealthRoster by Allocate
- Knowledge of Activity Manager by Allocate
- Knowledge of key NHS systems
- Knowledge of PAS (Oasis)
- Knowledge of Bluespier & TPro
- Knowledge of good Health & Safety Practices
Other Requirements
Essential
- Handles high pressured situations with composure and maintains a positive attitude.
- Demonstrates sensitivity and respect for diverse patient populations and colleagues from different backgrounds.
- Must always maintain confidentiality when handling sensitive information and patient data.
- Awareness of good Health & Safety Protocols.
Experience
Essential
- Experience of managing medical rotas.
- Previous experience of working to, and meeting, deadlines
- Experience of using databases
Desirable
- Experience of working within Obstetrics & Gynaecology.
- Experience of nursing/ admin rota management
Trust Values and Behaviours
Essential
- Being open and honest: We all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
- Ensuring people feel cared for: We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
- Showing respect for everyone: We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.
Internal Job Vacancy
Essential
- This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust. Could you please confirm below that you are a current member of staff.
Personal Qualities
Essential
- Able to deal with competing priorities in demanding conditions
- Excellent attention to detail
- Capable of working independently, taking initiative to handle tasks proactively
- Solutions focused approach
- Ability to develop effective working relationships with Consultant and Resident Doctor grades
- Able to work collaboratively as part of a team.
- Always demonstrates a high level of professionalism.
- Adaptable and flexible to everchanging situations.
Qualifications
Essential
- GCSE/CSE 4-9/ A-C Grade in English & Maths
Desirable
- Allocate Professional Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
