Job summary
Are you a qualified technician who who enjoys education and training? If so, apply to join our education and training team to support the development of the pharmacy workforce at Worcestershire Acute Hospitals NHS Trust.
This role will be based at the Alexandra Hospital, Redditch, however; there may be a requirement to work cross site at Worcestershire Acute Hospitals NHS Trust to facilitate networking with peer practice supervisors or to deliver training.
Main duties of the job
Plan, deliver and develop staff training in dispensing practice to all staff working within the Pharmacy Dispensaries and Distribution areas. This includes but is not limited to Pharmacists, Pharmacy Technicians, Pre-registration Pharmacy Technicians, Pharmacy Assistants, Foundation Trainee Pharmacists, MPharm Undergraduate students, work experience students and others.
Lead in the planning, delivery of and supervision for pre-registration pharmacy technicians completing their operational training and be the point of contact for higher education institutes/colleges. The post holder will be the direct line manager for pre-registration pharmacy technicians.
Lead on the development of in-housetraining, be involved in regional education and training networks, and support the delivery of education and training objectives. The post holder will be responsible for ensuring the on-going competency and quality assurance of technical staff working within the dispensary to ensure that the Trust meets the requirements for safe and comprehensive dispensing practice. This may include implementing learning within training from medicine safety incidents.
Fulfil an accuracy checking session on the rota to maintain practice, but all student/trainer time will be additional to rota requirements unless in exceptional staffing situations. The post holder may need to provide support to the dispensary leads in the co-ordination of day to day running of the dispensary service.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
Please see the attached Job Description and the Person Specification for full details.
This role is will be based at Alexandra Hospital (Redditch), however; there may be a requirement to work at Worcestershire Royal Hospital (Worcester).
09:00-17:00 3 days a week (22.5 hours per week); including Weekend Working, Late Shifts and Bank Holidays.
Job description
Job responsibilities
Please see the attached Job Description and the Person Specification for full details.
This role is will be based at Alexandra Hospital (Redditch), however; there may be a requirement to work at Worcestershire Royal Hospital (Worcester).
09:00-17:00 3 days a week (22.5 hours per week); including Weekend Working, Late Shifts and Bank Holidays.
Person Specification
Skills
Essential
- Proven ability to dispense and accuracy check medicines without making errors and to detect any errors that have been made by other staff.
- Strong technical and clinical skills including accuracy, calculations, medicines optimisation.
- Standard key-board skills for using the Pharmacy Computer System, and other software, to prepare reports, analyses, label medicines, etc.
- Skilled at using Microsoft Office to produce education and training materials, SOPs, compile reports and plan work schedules.
- Ability to learn new technologies with minimum supervision.
- Able to demonstrate sound patient counselling and communication skills.
- Ability to communicate complex ideas or information to staff or patients.
- Excellent interpersonal skills, problem solving skills and leadership skills to be used in all aspects of training delivery.
Desirable
- Ability to produce education and training materials such as (not limited to) teaching presentations, reports, and training trackers.
- Strong written and verbal communication skills, including giving constructive feedback to trainees.
- Line management and change management skills.
Experience
Essential
- Recent experience of delivering a pharmacy technical service to hospital wards/dispensary.
- Prior experience of training all grades of pharmacy technical staff.
- Proven experience of supervising staff.
Desirable
- The post-holder brings experience of working within a team, demonstrates prioritising workload to meet service and training needs.
- Experience in providing training for non-pharmacy staff, pharmacy undergraduate students, foundation pharmacists, post-registration pharmacists.
- Experience representing a pharmacy or pharmacy team at Trust/regional meetings and forums, participating in analysis, or contributing ideas for improvement.
Knowledge
Essential
- Up to date knowledge on the NVQ Level 2 Dispensing Qualification requirements.
- Up to date knowledge of Health and Safety at Work including COSHH, Manual Handling, and VDU usage.
- Up to date knowledge of Medicines Legislation including the Medicines Act, and Misuse of Drugs Act as they apply to pharmacy service SOPs and the legal requirements for dispensing and supplying medicines.
- Current knowledge of good human resource (personnel) practice.
- Current understanding of the issues facing pharmacy technical services within the NHS.
- Able to demonstrate understanding of Medicines Optimisation and current national medicines safety issues e.g. NPSA, MHRA safety alerts etc
Desirable
- Understanding of apprenticeships and how they can translate to Pharmacy roles.
- Understanding of new roles in Pharmacy, Nursing and AHPs and their current relationships with medicines supply and administration. Understanding of clinical governance and quality assurance in relation to education and training.
Personal Qualities
Essential
- Able to develop, train, lead and motivate a team of staff.
- Able to think beyond the day-to-day provision of services and to translate this into operational practice.
- Capable of analysing complex facts or situations, which require the analysis, interpretation and comparison of a range of options.
- Able to work flexibly around service and patient need.
- Able to work with initiative and innovation.
- Able to set priorities, meet deadlines and manage time effectively within a pressurised environment.
- A good team worker, functions as a role model for colleagues.
- Able to communicate information about medicines when there are barriers to understanding.
- Able to empathise with patients, carers, visitors and staff.
Desirable
- Demonstrates they are self-motivated, able to plan training effectively, capable of managing multiple priorities under pressure.
- Can demonstrate the ability to influence and motivate teams to engage in education and training initiatives.
Qualifications
Essential
- NVQ Level 3 Pharmacy Technician course or equivalent.
- Registered pharmacy technician with the GPhC.
- Accreditation as a Pharmacy Technician.
- Meeting GPhC requirements for CPD.
Desirable
- Additional training or qualifications related to education and training.
- Additional training or qualifications related to leadership or management skills.
Person Specification
Skills
Essential
- Proven ability to dispense and accuracy check medicines without making errors and to detect any errors that have been made by other staff.
- Strong technical and clinical skills including accuracy, calculations, medicines optimisation.
- Standard key-board skills for using the Pharmacy Computer System, and other software, to prepare reports, analyses, label medicines, etc.
- Skilled at using Microsoft Office to produce education and training materials, SOPs, compile reports and plan work schedules.
- Ability to learn new technologies with minimum supervision.
- Able to demonstrate sound patient counselling and communication skills.
- Ability to communicate complex ideas or information to staff or patients.
- Excellent interpersonal skills, problem solving skills and leadership skills to be used in all aspects of training delivery.
Desirable
- Ability to produce education and training materials such as (not limited to) teaching presentations, reports, and training trackers.
- Strong written and verbal communication skills, including giving constructive feedback to trainees.
- Line management and change management skills.
Experience
Essential
- Recent experience of delivering a pharmacy technical service to hospital wards/dispensary.
- Prior experience of training all grades of pharmacy technical staff.
- Proven experience of supervising staff.
Desirable
- The post-holder brings experience of working within a team, demonstrates prioritising workload to meet service and training needs.
- Experience in providing training for non-pharmacy staff, pharmacy undergraduate students, foundation pharmacists, post-registration pharmacists.
- Experience representing a pharmacy or pharmacy team at Trust/regional meetings and forums, participating in analysis, or contributing ideas for improvement.
Knowledge
Essential
- Up to date knowledge on the NVQ Level 2 Dispensing Qualification requirements.
- Up to date knowledge of Health and Safety at Work including COSHH, Manual Handling, and VDU usage.
- Up to date knowledge of Medicines Legislation including the Medicines Act, and Misuse of Drugs Act as they apply to pharmacy service SOPs and the legal requirements for dispensing and supplying medicines.
- Current knowledge of good human resource (personnel) practice.
- Current understanding of the issues facing pharmacy technical services within the NHS.
- Able to demonstrate understanding of Medicines Optimisation and current national medicines safety issues e.g. NPSA, MHRA safety alerts etc
Desirable
- Understanding of apprenticeships and how they can translate to Pharmacy roles.
- Understanding of new roles in Pharmacy, Nursing and AHPs and their current relationships with medicines supply and administration. Understanding of clinical governance and quality assurance in relation to education and training.
Personal Qualities
Essential
- Able to develop, train, lead and motivate a team of staff.
- Able to think beyond the day-to-day provision of services and to translate this into operational practice.
- Capable of analysing complex facts or situations, which require the analysis, interpretation and comparison of a range of options.
- Able to work flexibly around service and patient need.
- Able to work with initiative and innovation.
- Able to set priorities, meet deadlines and manage time effectively within a pressurised environment.
- A good team worker, functions as a role model for colleagues.
- Able to communicate information about medicines when there are barriers to understanding.
- Able to empathise with patients, carers, visitors and staff.
Desirable
- Demonstrates they are self-motivated, able to plan training effectively, capable of managing multiple priorities under pressure.
- Can demonstrate the ability to influence and motivate teams to engage in education and training initiatives.
Qualifications
Essential
- NVQ Level 3 Pharmacy Technician course or equivalent.
- Registered pharmacy technician with the GPhC.
- Accreditation as a Pharmacy Technician.
- Meeting GPhC requirements for CPD.
Desirable
- Additional training or qualifications related to education and training.
- Additional training or qualifications related to leadership or management skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
