Worcestershire Acute Hospitals NHS Trust

Healthcare Support Worker

The closing date is 13 January 2026

Job summary

An exciting opportunity has arisen for motivated and dedicated individuals to join our team in delivering high-quality, compassionate care.

The successful candidates will support registered nurses and other healthcare professionals in the provision of skilled, clinical, and effective care, ensuring the highest standards of patient-focused practice are consistently maintained.

As our service operates 24 hours a day, 7 days a week, flexibility to work a range of shifts, including days, nights, and weekends, is essential.

Main duties of the job

Your delegated daily duties will be varied but may include:

Assist with the maintenance of patient hygiene, including washing bathing and mouth care.
Assist with serving meals and feeding of patients, including reporting patients intake and recording on charts as appropriate.
Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.
Supporting registered staff by undertaking delegated clinical tasks.
Assisting with the recording and safe keeping of patients property/valuables.
Moving and repositioning of patients.
Dressing/undressing of patients.
Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.
Cleaning and tidying examination rooms/clinic areas.
Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Date posted

30 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9365-25-1119

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD

Job description

Job responsibilities

Job Purpose:

The Health Care Assistant is a member of the ward-department team who implements prescribed care and or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:

To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.
To support the clinical team with day to day supervision of junior staff and students.
To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.
To support the ward/department staff to provide a high quality service.
Undertakes a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.

Job description

Job responsibilities

Job Purpose:

To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.
To support the clinical team with day to day supervision of junior staff and students.
To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.
To support the ward/department staff to provide a high quality service.
Undertakes a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.

Person Specification

Qualifications

Essential

Basic Education.
Care Certificate or willingness to undertake.

Desirable

First Aid Qualification.
Recognised qualification in English.

Experience

Essential

Be able to work as a member of a team.
Experience of time management and prioritizing work.

Desirable

Previous experience of working as a Health Care Assistant in a healthcare or social setting.

Person Specification

Qualifications

Essential

Basic Education.
Care Certificate or willingness to undertake.

Desirable

First Aid Qualification.
Recognised qualification in English.

Experience

Essential

Be able to work as a member of a team.
Experience of time management and prioritizing work.

Desirable

Previous experience of working as a Health Care Assistant in a healthcare or social setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)