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Worcestershire Acute Hospitals NHS Trust

Prof Development Administrator ED

The closing date is 23 November 2025

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Job summary

Worcestershire Royal Hospital Emergency Department are looking for a full time administrator tosupport the administration and coordination of training across the department, including core skills framework mandatory and regulatory training and other continued professional development.

Main duties of the job

To support all aspects of training coordination and planning, including maintenance of ESR to support Trust training compliance and to meet the requirements outlined in the Quality Improvement Plan.

To create and update electronic records for all members of staff within the department including medical, nursing and administration (approx. 170+) and monitor non-compliance by generating comprehensive reports.

Support the Professional Development Lead Nurse in planning and implementing action plans to ensure compliance with mandatory training and ESR.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-25-0984

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

The post holder is responsible for working within the Emergency Department to support the administration and coordination of training across the department, including core skills framework mandatory and regulatory training and other continued professional development.

To support all aspects of training coordination and planning, including maintenance of ESR to support Trust training compliance and to meet the requirements outlined in the Quality Improvement Plan.

To create and update electronic records for all members of staff within the department including medical, nursing and administration (approx. 170+) and monitor non-compliance by generating comprehensive reports.

Support the Professional Development Lead Nurse in planning and implementing action plans to ensure compliance with mandatory training and ESR.

Further information can be found in the job description attached.

Job description

Job responsibilities

The post holder is responsible for working within the Emergency Department to support the administration and coordination of training across the department, including core skills framework mandatory and regulatory training and other continued professional development.

To support all aspects of training coordination and planning, including maintenance of ESR to support Trust training compliance and to meet the requirements outlined in the Quality Improvement Plan.

To create and update electronic records for all members of staff within the department including medical, nursing and administration (approx. 170+) and monitor non-compliance by generating comprehensive reports.

Support the Professional Development Lead Nurse in planning and implementing action plans to ensure compliance with mandatory training and ESR.

Further information can be found in the job description attached.

Person Specification

Qualifications

Essential

  • Educated to an academic Level 3 (e.g. A-Level, NVQ3,
  • OCR/RSA3, City and Guilds 3) in a Business Administration related subject.
  • Evidence of continuing professional and personal development

Desirable

  • Evidence of continuing education
  • NVQ Business Administration level 3 or willingness to achieve it
  • ILM Leadership Qualification

Experience

Essential

  • Current experience within an Emergency Department setting.
  • Significant recent Administrative/Secretarial experience (Usually
  • demonstrated by a minimum of 3 years experience)
  • Experience of change management and undertaking teaching and presentation
  • Ability to effectively lead change
  • Demonstrable and strong experience of administrative & secretarial work, managing a busy workload.
  • Experience of working within a multi-disciplinary team.
  • Front line customer service experience.
  • Supervision/management of staff

Desirable

  • Experience of working in NHS setting or similar large organisation
  • Experience of using computerised databases
Person Specification

Qualifications

Essential

  • Educated to an academic Level 3 (e.g. A-Level, NVQ3,
  • OCR/RSA3, City and Guilds 3) in a Business Administration related subject.
  • Evidence of continuing professional and personal development

Desirable

  • Evidence of continuing education
  • NVQ Business Administration level 3 or willingness to achieve it
  • ILM Leadership Qualification

Experience

Essential

  • Current experience within an Emergency Department setting.
  • Significant recent Administrative/Secretarial experience (Usually
  • demonstrated by a minimum of 3 years experience)
  • Experience of change management and undertaking teaching and presentation
  • Ability to effectively lead change
  • Demonstrable and strong experience of administrative & secretarial work, managing a busy workload.
  • Experience of working within a multi-disciplinary team.
  • Front line customer service experience.
  • Supervision/management of staff

Desirable

  • Experience of working in NHS setting or similar large organisation
  • Experience of using computerised databases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Emergency Department Manager

Donna Hill

donna.hill27@nhs.net

01905733122

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-25-0984

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

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