Job responsibilities
WORCESTERSHIRE
ACUTE HOSPITALS NHS TRUST
JOB
DESCRIPTION
DIRECTORATE OF
SURGERY
Post
Title Virtual
Fracture Clinic Co-ordinator
Grade Band 6
Professionally
Accountable to: Stacy Waldron
Divisional Head of Nursing for Surgery
Reports
operationally to Tracey
Dennehy
Lead Practitioner, Orthopaedics and Trauma
Clinically responsible to On
Call Orthopaedic Consultant
Tracey Dennehy
Lead Practitioner Orthopaedics and Trauma
Operationally accountable
to Cherelle Crooke
Directorate Manager T&O
Job
Purpose
The purpose of this role is to ensure complete
co-ordination of the virtual fracture clinic sessions. The VFC co-ordinator
will assist the on call orthopaedic consultant in each patient consultation
ensuring clear plan of care, which is communicated, to the patient. The VFC
co-ordinator will give information, advice and provide a source of knowledge
for patients. This will reduce the amount of patients requiring attendance into
face-to-face clinics and ensure appropriate treatment pathways for patients to
ensure patient centred working, improve patient care and patient satisfaction. The
VFC co-ordinator will work with the team to develop the service for the future.
Key
role and responsibilities
To co-ordinate the
VFC session and assist the orthopaedic consultant in communication of the
plan of care for each individual patient.
To ensure all
patient records are available for the VFC consultations
To be confident in
health assessment
Prioritise
appointments depending on outcome of conversation with patients.
To document and coordinate accurate plans of care for patients and
ensure follow up appointments are made and communicated with patients
To give patient information and clinical advice, on the telephone
or by letter, following consultant review in the virtual fracture clinic
empowering patients to manage their own conditions and ensure VTE
prophylaxis is assessed and prescribed for appropriate patients.
Arrange onward referrals to specialty orthopaedic consultant and
clinic appointments and communicate these with patients.
To produce clear accurate documentation in patient records
To arrange further investigation such as x-ray, MRI, Ultrasound and
communicate appointments with patients
To develop effective networks and channels of communication across
multi-professional groups.
To ensure good channels of communication between Consultants,
Emergency department staff, TNPs, medical secretaries and directorate
management
To assist in presentations
to educational meetings, seminars and symposia as required
They will drive the
process of the VFC and work ensure the process is robust.
The VFC co-ordinator will ensure governance procedures are met and
communicate any issues through the departmental governance process.
To work in collaboration with other therapists to audit the service
we provide and set out and implement improvement strategies
To produce patient information and ensure robust clinical
governance
The post holder will work autonomously but collaborate with
the multidisciplinary team.
Internal
Consultant orthopaedic surgeons
and their teams, A&E consultants and their teams, surgical care
practitioner, Matron, nursing staff, theatre staff, physiotherapists and
occupational therapists, bed management team, the surgical co-ordinator, anaesthetic
staff, directorate manager,
External
General Practitioners, Nursing staff in Community
Hospitals.
Risk
Assessment
Contact with bodily fluids
Infection control
Visual display unit operation
Job
Summary
Clinical
and Audit
Facilitates the process of the VFC on the Worcestershire
Royal Hospital to ensure all patients seen within the clinic have robust
treatment plans that is communicated with them.
Works closely with on call T&O consultant to develop
treatment plans
Has health assessment skills used to triage patients over
the telephone to determine any problems encountered by patients.
Works towards independently requesting investigations such
as X-ray, Ultrasound, and MRI in accordance with trust protocol.
Is able to give patient information and advice in
accordance with local guidance.
Communicated with directorate management team to ensure
timely patient care and appropriate use of resources.
Audit the progress of VFC
with attention to detail and accuracy and produce reports as requested and
present at Directorate governance meetings.
Ensure accurate documentation of information given to patients
within notes
To ensure patient
enquires are promptly answered and issues are communicated with the on
call orthopaedic consultant
To answer queries and
questions from the VFC helpline
Facilitates good communications with all agencies involved
in the continuity of patient care.
Acts as a resource for patients, relatives and carers
requiring information and advice regarding episode of care.
Arrange follow ups for patients identified in the treatment
plan and ensure these are communicated with the patients.
To audit Patient satisfaction and appropriately adjust
service needs to accommodate patient experience
Communication
and Education
Be a source of knowledge and advise at all levels within
the organisation with regards VFC.
Will provide support and advice to the junior medical team.
Provide both formal and informal teaching for orthopaedic clinic
staff and plaster room staff.
Provide informal teaching to patients and relatives.
Will participate in induction for medical staff about VFC
and treatment protocols
Will pursue personal study in professional development
Will keep adequate records and provide statistical information
and reports on request.
Professional
Works within the scope of professional practice, local
policies and protocols.
To maintain a professional attitude and perform all duties
and conduct themselves in accordance with the NMC professional code of conduct
/ therapies professional body.
Show evidence of continuing professional development in
line with revalidation requirements and maintain professional registration.
Demonstrate trust behaviours.
Vision and Values
The Trust aims to provide local
services for local people. It has developed its vision to reflect this
commitment.
To continue to be the major
provider of acute/specialist services for the people of Worcestershire (and
wider) with a strong reputation for providing outstanding, high quality,
reliable, accessible and integrated healthcare for local people
Driving this commitment are the
Trust-wide signature behaviours
Being open and
Honest
Ensuring people
feel cared for
Showing respect
to everyone
Standard Clauses
The purpose of this post should
remain constant, but the duties and responsibilities may vary over time within
the overall role and level of the post. The post holder may from time to time
be asked to undertake other reasonable duties. Any such changes will be made in
discussion with the post holder in the light of service needs.
Competence
The post holder is responsible
for limiting his / her actions to those which s/he feels competent to
undertake. If the post holder has any doubts as to his or her competence during
the course of his / her duties then s/he should immediately speak to their line
manager or supervisor.
Codes of conduct
All employees of the Trust who
are required to be registered with a professional body, to enable them to
practise within their profession, are required to comply with their code of
conduct and requirements of their professional registration. Those staff that
are not required to be registered with a professional body are required to
comply with the Trusts codes of conduct.
Confidentiality
You
have a responsibility for promoting and safeguarding the welfare of the
children / young people / vulnerable adults that you come into contact with or
are responsible for in your job role and sphere of competence.
Disclosure and Barring
Service
The Trust aims to promote
equality of opportunity for all, with the right mix of talent, skills and
potential. Criminal records will be taken into account for recruitment
purposes, only when the conviction is relevant. As the Trust meets the
requirements in respect of exempted questions under the Rehabilitation of
Offenders Act 1974, all applicants who are offered employment will be subject
to a criminal record check from the Disclosure and Barring Service before the
appointment is confirmed. This will include details of cautions, reprimands or
final warnings, as well as convictions. Post holders may periodically be asked
to undertake a re-check.
The Trust is legally required
to check all staff against the Disclosures and Barring Services Childrens and
Vulnerable Adults barring lists if they engage in what is defined as Regulated
Activity or Controlled Activity: Regulated Activity is defined as working
closely with children or vulnerable adults, paid or unpaid, on a frequent or
intensive basis. Controlled activity is work that provides opportunities for
contact with children or vulnerable adults.
Equality and Diversity
The Trust promotes policies and
practices that challenge discrimination, promote equality, respect individual
needs, preferences and choices, and protects human rights. The Trust has a
clear commitment to equality for all in employment practices based on an
applicants ability, skills and aptitude for the post. A range of equality
& diversity policy initiatives are in place and all successful applicants
are expected to familiarise themselves with these. It is therefore the duty of
every employee to comply with the detail and spirit of these policies and the
law at all times. Any issues or concerns you have should be taken up with your manager
or the human resource team as soon as possible.
