Worcestershire Acute Hospitals NHS Trust

Gynaecology Support Secretary - Ambulatory

The closing date is 23 October 2025

Job summary

We have an exciting post for maternity cover within the department. This exciting opportunity has arisen within the Women's and Children's Directorate for a Support Secretary to work as part of the Gynaecology team. We are a strong, proactive team who welcome innovation and adaptability within the service.

This is a full-time position, and candidates would be required to work 37.5 hours a week, Monday to Friday. We also offer some flexibility with home working for a limited number of days per week.

As well as being part of the busy department, you'll be required to prioritise your own workload on a day-to-day basis. Excellent IT and communication skills are essential for this role.

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. We would require a strong communicator and dedicated team player.

We can offer you a friendly and supportive work environment where your work is valued. If this sounds like the role for you then apply now or email us to find out more. Informal enquiries are welcomed by contacting Lara Di Placido, Directorate Support Officer.

Main duties of the job

The purpose of this role is to provide a full medical secretarial service and administrative support to the Band 4 Senior Medical Secretaries and Consultant Gynaecologists who specialise in General Gynaecology and the Ambulatory service as well as support the Specialist Nurse Team.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

Date posted

09 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Fixed term

Duration

12 months

Working pattern

Flexible working

Reference number

C9365-25-0882

Job locations

Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY116RJ


Job description

Job responsibilities

The purpose of this job is to:

provide a full secretarial and administrative support service to the Band 4 Medical Secretaries and Specialist Nurses within the Women & Children's Division, specialising in Ambulatory and urgent suspected cancer pathway patients.

Job description

Job responsibilities

The purpose of this job is to:

provide a full secretarial and administrative support service to the Band 4 Medical Secretaries and Specialist Nurses within the Women & Children's Division, specialising in Ambulatory and urgent suspected cancer pathway patients.

Person Specification

Qualifications

Essential

  • GCSE/CSE A-C Grade in English & Maths

Desirable

  • RSA II Typinig
  • Desire to work towards Amspar Diploma or equivalent qualification

Experience

Essential

  • Minimum of 1 years previous secretarial / clerical experience

Desirable

  • Experience of working within Obstetrics & Gynaecology.

PERSONAL QUALITIES

Essential

  • Able to work as part of a team and deal with competing priorities.
  • Able to communicate sensitively with patients.
  • Flexible attitude to routine/ non routine work.
  • Appreciates when to refer/seek assistance.
  • Pays close attention to detail.
  • Projects appropriate image to reflect standards of Directorate.
  • Adaptable
  • Ability to prioritise workloads and meet deadlines.

Desirable

  • Capable of working independently, taking initiative to handle tasks proactively.

SKILLS/KNOWLEDGE

Essential

  • Experienced in word processing, audio and copy typing skills.
  • Knowledge of Microsoft Office.
  • Good telephone skills.
  • Excellent verbal and written communication skills.
  • Good organisational skills.
  • Familiar with filing systems

Desirable

  • Knowledge of NHS systems
  • Knowledge of PAS (Oasis)
  • Knowledge of Bluespier

Other Requirements

Essential

  • Handles high pressured situations with composure and maintains a positive attitude.
  • Demonstrates sensitivity and respect for diverse patient populations and colleagues from different backgrounds.
  • Must always maintain confidentiality when handling sensitive information and patient data.

Trust Values and Behaviours

Essential

  • Able to demonstrate our Trust values and behaviours: -
  • Being open and honest. We all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
  • Ensuring people feel cared for. We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
  • Showing respect for everyone. We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.

Trust Values and Behaviours

Essential

  • Able to demonstrate our Trust values and behaviours: -
  • Being open and honest. We all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
  • Ensuring people feel cared for. We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
  • Showing respect for everyone. We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.
Person Specification

Qualifications

Essential

  • GCSE/CSE A-C Grade in English & Maths

Desirable

  • RSA II Typinig
  • Desire to work towards Amspar Diploma or equivalent qualification

Experience

Essential

  • Minimum of 1 years previous secretarial / clerical experience

Desirable

  • Experience of working within Obstetrics & Gynaecology.

PERSONAL QUALITIES

Essential

  • Able to work as part of a team and deal with competing priorities.
  • Able to communicate sensitively with patients.
  • Flexible attitude to routine/ non routine work.
  • Appreciates when to refer/seek assistance.
  • Pays close attention to detail.
  • Projects appropriate image to reflect standards of Directorate.
  • Adaptable
  • Ability to prioritise workloads and meet deadlines.

Desirable

  • Capable of working independently, taking initiative to handle tasks proactively.

SKILLS/KNOWLEDGE

Essential

  • Experienced in word processing, audio and copy typing skills.
  • Knowledge of Microsoft Office.
  • Good telephone skills.
  • Excellent verbal and written communication skills.
  • Good organisational skills.
  • Familiar with filing systems

Desirable

  • Knowledge of NHS systems
  • Knowledge of PAS (Oasis)
  • Knowledge of Bluespier

Other Requirements

Essential

  • Handles high pressured situations with composure and maintains a positive attitude.
  • Demonstrates sensitivity and respect for diverse patient populations and colleagues from different backgrounds.
  • Must always maintain confidentiality when handling sensitive information and patient data.

Trust Values and Behaviours

Essential

  • Able to demonstrate our Trust values and behaviours: -
  • Being open and honest. We all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
  • Ensuring people feel cared for. We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
  • Showing respect for everyone. We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.

Trust Values and Behaviours

Essential

  • Able to demonstrate our Trust values and behaviours: -
  • Being open and honest. We all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
  • Ensuring people feel cared for. We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
  • Showing respect for everyone. We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY116RJ


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY116RJ


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Directorate Support officer

Lara Di Placido

laradiplacido@nhs.net

01905763333

Details

Date posted

09 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Fixed term

Duration

12 months

Working pattern

Flexible working

Reference number

C9365-25-0882

Job locations

Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY116RJ


Supporting documents

Privacy notice

Worcestershire Acute Hospitals NHS Trust's privacy notice (opens in a new tab)