Job summary
Job Purpose
The post holder will work as an integral part of the clinical ward / area team and to be responsible for the co-ordination of all patient facilities/ services in the ward area, ensuring a clean, safe and comfortable environment.
The main element of the role is ensuring and supporting the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the ward sister/charge nurse.
The post holder will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care.
Main duties of the job
- Order equipment/stock required for patients for example dressings, bariatric equipment and feed
- Maintain cleanliness and tidiness of store rooms
- Hand hygiene and infection control audits
- Report faulty equipment andensure all staff know how to report any issues
- Supporting the ward with cleaning duties and keeping the ward to a high standard of cleanliness
- Bed space cleaning audits
- Covering other wards in the absence of their ward assistants
- Completing daily cleaning checklists
- Would be happy to attend fire warden training to be able to maintain fire safety of the ward
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
General Duties:
When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives
Communicate effectively with other team members and patients and carers.
Work as part of the ward team to ensure the continual provision of the highest possible standards of service.
Co-ordinate any special dietary requirements patients meals.
To liaise with maintenance staff to ensure that equipment is in working order
Demonstrate how to use the bed head telephone and communication system, and ensure these are maintained in accordance with agreed protocols
Organise and update notice boards as appropriate
Maintain a high standard of personal behaviour
Act as a point of contact for ward based volunteers
Take responsibility for leading and co-ordinating the domestic staff
Take responsibility for personal updating and development
Take responsibility for maintaining a record of own personal development.
Participate in the Trust Appraisal System
Work with management on any new training requirements.
Demonstrate skills and activities to others
Ensure that Patients information booklets are always available
Promote the prevention of cross infection to and from all patients, visitors staff and the environment
Ensure that the cleaning standards meet agreed levels
Oversee and monitor the need for cleaning of equipment
Following patient discharge, ensure bed areas are cleaned appropriately and equipped in preparation for the next patient
Key Duties
Ensure the ward is tidy and clutter free throughout, and that doors to non -patient areas remain closed
Participate in the use of environmental checklists and cleaning audits
Monitor the general environment and organize and co-ordinate any repairs and follow up outstanding work
Liaise with maintenance staff to ensure that equipment is in working order
Report any accidents, incidents, near misses and defects to the nurse in charge
Order and receive stock including pharmacy where appropriate and maintaining appropriate levels
General Duties
Carry out Ward Audits, monitoring of quality standards, develop action plan and track progress
Responsible for utilising the Trusts iProcurement solution to raise requisitions, receipt deliveries and resolve notifications
Responsible for the receipt and quality check of linen received on the ward
Communicate with the linen services as the need arises to resolve any problems with the ward linen supply
Order consumables and other supplies and liaise with the logistics team, ensuring that all supplies are correctly stored and used in rotation, and that storage systems are maintained in a clean condition
Liaise with supplies and materials handling staff as appropriate to ensure that the process is as efficient as possible, resolving any problems
Responsible for maintain departmental store cupboards in line with Trust guidance in a tidy, clean and concise manner. Responsible for monitoring, managing and maintaining stock replenishment
Job description
Job responsibilities
General Duties:
When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives
Communicate effectively with other team members and patients and carers.
Work as part of the ward team to ensure the continual provision of the highest possible standards of service.
Co-ordinate any special dietary requirements patients meals.
To liaise with maintenance staff to ensure that equipment is in working order
Demonstrate how to use the bed head telephone and communication system, and ensure these are maintained in accordance with agreed protocols
Organise and update notice boards as appropriate
Maintain a high standard of personal behaviour
Act as a point of contact for ward based volunteers
Take responsibility for leading and co-ordinating the domestic staff
Take responsibility for personal updating and development
Take responsibility for maintaining a record of own personal development.
Participate in the Trust Appraisal System
Work with management on any new training requirements.
Demonstrate skills and activities to others
Ensure that Patients information booklets are always available
Promote the prevention of cross infection to and from all patients, visitors staff and the environment
Ensure that the cleaning standards meet agreed levels
Oversee and monitor the need for cleaning of equipment
Following patient discharge, ensure bed areas are cleaned appropriately and equipped in preparation for the next patient
Key Duties
Ensure the ward is tidy and clutter free throughout, and that doors to non -patient areas remain closed
Participate in the use of environmental checklists and cleaning audits
Monitor the general environment and organize and co-ordinate any repairs and follow up outstanding work
Liaise with maintenance staff to ensure that equipment is in working order
Report any accidents, incidents, near misses and defects to the nurse in charge
Order and receive stock including pharmacy where appropriate and maintaining appropriate levels
General Duties
Carry out Ward Audits, monitoring of quality standards, develop action plan and track progress
Responsible for utilising the Trusts iProcurement solution to raise requisitions, receipt deliveries and resolve notifications
Responsible for the receipt and quality check of linen received on the ward
Communicate with the linen services as the need arises to resolve any problems with the ward linen supply
Order consumables and other supplies and liaise with the logistics team, ensuring that all supplies are correctly stored and used in rotation, and that storage systems are maintained in a clean condition
Liaise with supplies and materials handling staff as appropriate to ensure that the process is as efficient as possible, resolving any problems
Responsible for maintain departmental store cupboards in line with Trust guidance in a tidy, clean and concise manner. Responsible for monitoring, managing and maintaining stock replenishment
Person Specification
Qualifications
Essential
- Basic education to GCSE or equivalent level
Desirable
- NVQ or equivalent in relevant subject
- Basic Food Hygiene Certificate
Skills and knowledge
Essential
- The candidate must have knowledge of the following or be prepared to undertake the relevant training
- Basic Health & Safety
- Infection Control
- Manual Handling
- Basic Food Hygiene
- Customer Care
Desirable
- Basic keyboard skills
- Knowledge of the NHS Standards of Cleanliness
Trust Values and Behaviours
Essential
- Able to demonstrate our Trust values and behaviours
- Being open and honest we all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
- Ensuring people feel cared for we all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
- Showing respect for everyone we all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.
Personal Qualities
Essential
- Good telephone and reception manner
- Self-motivated
- Ability to communicate with staff, patients and visitors
- Ability to motivate others
- Good self-organisational skills
- Ability to work on own initiative and meet deadlines
Experience
Essential
- Previous experience in hospitality/customer facing or care environment
- Experience of working in a team
Desirable
- Supervisory experience in the
- NHS or similar environment
- Experience of undertaking a housekeeper role
Person Specification
Qualifications
Essential
- Basic education to GCSE or equivalent level
Desirable
- NVQ or equivalent in relevant subject
- Basic Food Hygiene Certificate
Skills and knowledge
Essential
- The candidate must have knowledge of the following or be prepared to undertake the relevant training
- Basic Health & Safety
- Infection Control
- Manual Handling
- Basic Food Hygiene
- Customer Care
Desirable
- Basic keyboard skills
- Knowledge of the NHS Standards of Cleanliness
Trust Values and Behaviours
Essential
- Able to demonstrate our Trust values and behaviours
- Being open and honest we all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
- Ensuring people feel cared for we all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
- Showing respect for everyone we all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.
Personal Qualities
Essential
- Good telephone and reception manner
- Self-motivated
- Ability to communicate with staff, patients and visitors
- Ability to motivate others
- Good self-organisational skills
- Ability to work on own initiative and meet deadlines
Experience
Essential
- Previous experience in hospitality/customer facing or care environment
- Experience of working in a team
Desirable
- Supervisory experience in the
- NHS or similar environment
- Experience of undertaking a housekeeper role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
