Job summary
**This vacancy is currently only open to internal
applicants from Worcestershire Acute Hospitals NHS Trust**
The Gynaecology Department has an exciting opportunity for a
full time Cancer Pathway Navigator. This post is crucial to ensuring that
patients are seen and treated as part of the Gynaecological cancer pathway in a
timely fashion. The successful candidate must be proactive, have excellent
communication skills, being able to liaise with patients as well as clinical,
administrative staff and Directorate Management.
This is a full time position and candidates would be
required to work 37.5 hours per week, Monday to Friday.
You will require a good knowledge of national cancer targets
and be confident in applying these guidelines to patient pathways. You must be
IT literate and able to use several different IT systems to perform this role
to the highest standard.
For an informal discussion about the role, please contact Kellie
Gebhard, Assistant Directorate Manager, for more information.
Main duties of the job
The main duties of the role are
To have full understanding of Trust and National targets
relating to cancer and other waiting times and to navigate patients through
their diagnostic and treatment pathways within these principles.
Working on your own initiative with minimum direct
supervision for the tracking of all patients diagnosed with cancer or suspected
of having cancer, in order to ensure a timely diagnostic and treatment process
and accurate entry of clinical data.
To have knowledge and understanding of all of the cancer
pathways and have an active role in redesigning pathways and service
improvement, particularly in the analysis of existing pathways.
Ensure accurate data is rapidly captured and recorded to
meet the standards of the management of patients to fulfil the cancer
information requirements
To proactively monitor patient's progress along their
pathway, highlighting problems to the cancer and directorate management team
and escalating where necessary according to local protocols.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
Please refer to the attached Job Description and Person
Specification documents for full details of the role and requirements.
Job description
Job responsibilities
Please refer to the attached Job Description and Person
Specification documents for full details of the role and requirements.
Person Specification
Experience
Essential
- Minimum of 1 years administrative, secretarial, or clerical experience.
- Previous experience of dealing with members of the public.
- Experience in maintaining and updating databases, ensuring data accuracy and integrity.
Desirable
- Experience of working within Obstetrics & Gynaecology.
- Previous experience in an NHS Cancer Pathway Navigation role
- Experience of Tertiary Cancer Centre working
- Experience and knowledge of NHS Cancer reporting requirements i.e.. Faster Diagnosis & Treatment Standards
- Experience of SCR database
- Experience of contributing to key performance meetings
Qualifications
Essential
- GCSE/CSE A-C Grade in English & Maths or equivalent
Desirable
- RSA II or RSA III Typing Qualification
- RSA II Word Processing or equivalent
- Amspar Diploma or equivalent
Other Job Requirements
Essential
- Handles high pressured situations with composure and maintains a positive attitude.
- Demonstrates sensitivity and respect for diverse patient populations and colleagues from different backgrounds.
- Must always maintain confidentiality when handling sensitive information and patient data.
- Strong analytical skills
Trust Values & Behaviours
Essential
- Able to demonstrate our Trust values and behaviours: -
- Being open and honest we all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
-
- Ensuring people feel cared for we all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
-
- Showing respect for everyone we all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives
Skills & Knowledge
Essential
- Understanding and having a working knowledge of Microsoft Office Packages and IT systems.
- Strong telephone etiquette, the ideal candidate will exhibit a courteous and respectful approach when communicating with patients, colleagues, and external parties, often in sensitive and difficult circumstances
- Excellent verbal and written communication skills.
- Good organisational skills and the ability to multi-task effectively, whilst dealing with complex competing priorities.
- Exhibits resourceful problem-solving skills finding solutions to problems that may arise in day-to-day operations.
- Experience in word processing, audio, copy typing skills.
- Escalates urgent issues promptly and efficiently, ensuring that necessary actions are taken to address and resolve high priority matters effectively.
Desirable
- Knowledge of key NHS systems i.e., PAS, Bluespier, CLIP.
- Good working knowledge of ICE
- Awareness of good Health & Safety Protocols.
Personal Qualities
Essential
- Able to work collaboratively as part of a team as well as capable of working independently, taking initiative to handle tasks proactively.
- Always demonstrates a high level of professionalism.
- Compassionate when dealing with patients and their families, particularly with patients on an exclusion of cancer pathway.
- Adaptable and flexible to everchanging situations.
- Takes proactive measures to address issues that arise, seeking opportunities for improvement or resolution without constant supervision.
Desirable
- Demonstrable experience of multi-agency working to achieve results
Internal Job Vacancy
Essential
- This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust. Could you please confirm below that you are a current member of staff.
Person Specification
Experience
Essential
- Minimum of 1 years administrative, secretarial, or clerical experience.
- Previous experience of dealing with members of the public.
- Experience in maintaining and updating databases, ensuring data accuracy and integrity.
Desirable
- Experience of working within Obstetrics & Gynaecology.
- Previous experience in an NHS Cancer Pathway Navigation role
- Experience of Tertiary Cancer Centre working
- Experience and knowledge of NHS Cancer reporting requirements i.e.. Faster Diagnosis & Treatment Standards
- Experience of SCR database
- Experience of contributing to key performance meetings
Qualifications
Essential
- GCSE/CSE A-C Grade in English & Maths or equivalent
Desirable
- RSA II or RSA III Typing Qualification
- RSA II Word Processing or equivalent
- Amspar Diploma or equivalent
Other Job Requirements
Essential
- Handles high pressured situations with composure and maintains a positive attitude.
- Demonstrates sensitivity and respect for diverse patient populations and colleagues from different backgrounds.
- Must always maintain confidentiality when handling sensitive information and patient data.
- Strong analytical skills
Trust Values & Behaviours
Essential
- Able to demonstrate our Trust values and behaviours: -
- Being open and honest we all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns.
-
- Ensuring people feel cared for we all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.
-
- Showing respect for everyone we all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives
Skills & Knowledge
Essential
- Understanding and having a working knowledge of Microsoft Office Packages and IT systems.
- Strong telephone etiquette, the ideal candidate will exhibit a courteous and respectful approach when communicating with patients, colleagues, and external parties, often in sensitive and difficult circumstances
- Excellent verbal and written communication skills.
- Good organisational skills and the ability to multi-task effectively, whilst dealing with complex competing priorities.
- Exhibits resourceful problem-solving skills finding solutions to problems that may arise in day-to-day operations.
- Experience in word processing, audio, copy typing skills.
- Escalates urgent issues promptly and efficiently, ensuring that necessary actions are taken to address and resolve high priority matters effectively.
Desirable
- Knowledge of key NHS systems i.e., PAS, Bluespier, CLIP.
- Good working knowledge of ICE
- Awareness of good Health & Safety Protocols.
Personal Qualities
Essential
- Able to work collaboratively as part of a team as well as capable of working independently, taking initiative to handle tasks proactively.
- Always demonstrates a high level of professionalism.
- Compassionate when dealing with patients and their families, particularly with patients on an exclusion of cancer pathway.
- Adaptable and flexible to everchanging situations.
- Takes proactive measures to address issues that arise, seeking opportunities for improvement or resolution without constant supervision.
Desirable
- Demonstrable experience of multi-agency working to achieve results
Internal Job Vacancy
Essential
- This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust. Could you please confirm below that you are a current member of staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
