Worcestershire Acute Hospitals NHS Trust

Countywide Children's Clinic Manager

The closing date is 14 August 2025

Job summary

We are delighted to offer a brilliant opportunity to join our growing team in a fixed term Children and Young People Clinic mangers post. This role is part time 18.75 hours per week and is ideal for someone passionate about personal and professional development within a dynamic and supportive environment.

Our team is committed to continuous quality improvement, enhancing both patient care and staff experience. You'll be part of a forward thinking service with a strong ethos of collaboration, innovation and excellence.

Main duties of the job

You will provide:

  • high quality patient focussed, family centred care at all times through effective leadership, and management of staff and resources and to be available for advice and support within the speciality.
  • promote a positive approach to new challenges and creative ways of working, to include all members of the team in the Quality improvement journey
  • advocate for designated area and liaise with all members of the multi-disciplinary team to co-ordinate all aspects of care in the best interests of the patient and family.
  • ensure effective training and educational programmes are available by liaising with appropriate personnel to meet the training and educational needs of nurses in the clinical area.
  • personal responsibility and accountability for infection prevention and control practice.

The post holder will deputise for the Modern Matron for Children and young People and take responsibility for clinical and managerial decisions in her absence.

You will be responsible for the smooth running of the countywide Children's clinic service through allocation of resources available to you.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year

Contract

Secondment

Duration

1 years

Working pattern

Part-time

Reference number

C9365-25-0697-1

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY116RJ


The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B987UB


Job description

Job responsibilities

Job Purpose:

To ensure the maintenance of high quality patient focussed, family centred care at all times through effective leadership, and management of staff and resources and to be available for advice and support within the speciality.

To demonstrate strong clinical leadership in stressful and challenging situations.

To promote a positive approach to new challenges and creative ways of working.

To act as advocate for designated area and liaise with all members of the multi-disciplinary team to co-ordinate all aspects of care in the best interests of the patient and family.

To ensure effective training and educational programmes are available by liaising with appropriate personnel to meet the training and educational needs of nurses in the clinical area. This post carries continuing responsibility for the management of the countywide Childrens Outpatient Department, including the deployment and supervision of staff.

Accept personal responsibility and accountability for infection prevention and control practice. Ensure that you are familiar with, and comply with, all relevant policies. Ensure that you receive mandatory updates in infection control.

The post carries responsibility for the day to day management of childrens outpatient and nurse led medical and surgical day care services including deployment and supervision of staff.

The post holder will deputise for the Modern Matron for Children and young People and take responsibility for clinical and managerial decisions in her absence.

Key Working relationships:

Internal:

General Management

Senior And Junior Medical And Nursing Staff

Ward Clerks

Facilities Staff

Other Health Care Professionals

External:

Social Workers

Other Care Providers

Patients And Their Relatives

Volunteers.

Risk Assessment:

The post involves manual handling activities and exposure to body fluids and chemicals. May involve some VDU work and individuals may be exposed to violence and aggression.

KEY RESPONSIBILITIES

1. Professional/Clinical Leadership

Accept personal responsibility and accountability for your infection prevention and control practice. Ensure that you are familiar with, and comply with, all relevant policies. Ensure that you receive mandatory updates in infection control.

Develop practice in the assessment of health and wellbeing needs.

Develop practice in addressing individuals health and wellbeing needs.

To ensure that the needs of children attending the department are met taking account of growth and development, physical, psychological and social needs.

Promote individual equality, diversity and rights.

To assess, develop, implement and evaluate programmes of care, co-ordinating the holistic needs of the patients. To be responsible for the organisation of nursing care of the patients who have been assigned to the team.

To take measures to ensure the safety of patients, which includes delegation of patient care to nurses with the appropriate levels of skills at all times. To report any untoward incidents/accidents to Matron/Head of Nursing/Directorate Manager.

Establish and maintain communication with individuals and groups about difficult or complex matters, overcoming any problems in communication.

Lead work teams in the development of knowledge, ideas and work practice.

To maintain competence and undertake advanced roles within established nurse led service.

To supervise other nurses within the paediatric department, who have undertaken appropriate education and training, and assess competence to undertake advanced roles.

To ensure practice within the department is in the best interest of the child and that safeguarding procedures is in line with local and national policies which are adhered to.

2. Clinical Governance

Promote best practice in health, safety and security.

Contribute to quality improvement.

To facilitate research based practice within their Department and ensure appropriate implementation.

To ensure that nursing procedures are implemented and maintained in accordance with the Policies of the Worcestershire Acute Hospitals NHS Trust.

To ensure good standards of practice in all clinical areas through effective quality assurance measures such as clinical audit programmes.

To ensure all staff are conversant and comply with Trust Policies and regulations, and attend compulsory lectures as instructed.

To monitor the safe and effective use of all equipment and the economic use of supplies, ordering replacement equipment together with maintenance of that equipment.

3. Management

To ensure that a duty rota for the staff within the countywide clinics, medical and surgical day case areas will provide effective and well-balanced cover to meet with the requirements of the service and ensures the presence of a suitably qualified and experienced nurse at all times. Taking into account the budgetary constraints.

To liaise with other Ward/Department Managers within the Directorate and other Directorates as necessary, to place workload and skill mix as effectively as possible. To inform and discuss with Matron/Directorate Manager any problems regarding nurse management.

To ensure effective and constructive links between the activities of the childrens clinic and 1) acute paediatric services including acute ward, accident and emergency and theatres. 2) Other departments with children attending i.e. ENT, radiology 3) Community childrens services countywide.

To manage admission of planned and urgent clinic attenders and day cases to ensure adequate nursing cover and safe practice within the nurse led service.

Allocate, co-ordinate, monitor and assess the work of teams and individuals.

To manage the Unit allocated budget effectively to remain within financial constraints.

To ensure effective two-way communication with all disciplines so that patients receive optimum care.

Plan, obtain and deploy physical and/or financial resources.

To provide information for and participate in studies to determine workloads, patient dependency and quality assurance.

To maintain accurate records relating to all aspects of Department management.

To participate in a rota of cover in the absence of Matron/Directorate Manager.

Contribute to the development of services.

4. Staff Development

In collaboration with the matron facilitate processes to enable all staff to reach their full potential by enabling them to develop professional, clinical, managerial and communication skills identified through professional development review (PDR) process and personal development plans (PDP) and the revalidation process.

To plan and participate in the teaching programmes of learners in accordance with their objectives, working closely with the University.

To develop the role of nursing within their specialty Ward and undertake training and assessment to extend clinical skills as appropriate to the Ward.

To identify areas for development of skills in accordance with the NMC guidelines.

Develop knowledge and practice in an area of work.

5. Professional

To maintain a professional attitude at all times, developing the role of the nurse in the best interest of the patient and professional in accordance with the NMC Code.

To promote a positive attitude for the profession and the Trust within which you are working.

To be aware of personal and professional development. To attend courses and conferences as appropriate to the service and individual development.

To be conversant and comply with Trust Policies and regulations, and attend compulsory lectures as instructed.

Participate in research projects where appropriate, reporting findings within a multi-disciplinary framework.

Implement research where appropriate.

  1. Personnel
  • To participate in the selection, interviewing and induction of new members of staff. To be involved in manpower requirements in line with identified service developments.
  • To monitor staff performance and organise staff appraisals.
  • To be responsible for the maintenance of day to day discipline within the clinical area and to initiate, when necessary, the disciplinary procedure.
  • To counsel staff in relation to professional and personal matters.
  • To make Matron/Directorate Manager aware of all hazards/unsafe practices and ensure all accidents/untoward incidents are reported in accordance with the laid down procedures

  1. Local /Department Variation to Core Job Description

  • To undertake advanced roles in line with identified service needs and level of competence.
  • Nurse led management of medical day cases
  • Direct liaison with consultants in planning and managing care of patients

  • On-going management/follow up and care provision for children, young people and families attending outpatient and medical day care services:
  • Nurse led clinics

Job description

Job responsibilities

Job Purpose:

To ensure the maintenance of high quality patient focussed, family centred care at all times through effective leadership, and management of staff and resources and to be available for advice and support within the speciality.

To demonstrate strong clinical leadership in stressful and challenging situations.

To promote a positive approach to new challenges and creative ways of working.

To act as advocate for designated area and liaise with all members of the multi-disciplinary team to co-ordinate all aspects of care in the best interests of the patient and family.

To ensure effective training and educational programmes are available by liaising with appropriate personnel to meet the training and educational needs of nurses in the clinical area. This post carries continuing responsibility for the management of the countywide Childrens Outpatient Department, including the deployment and supervision of staff.

Accept personal responsibility and accountability for infection prevention and control practice. Ensure that you are familiar with, and comply with, all relevant policies. Ensure that you receive mandatory updates in infection control.

The post carries responsibility for the day to day management of childrens outpatient and nurse led medical and surgical day care services including deployment and supervision of staff.

The post holder will deputise for the Modern Matron for Children and young People and take responsibility for clinical and managerial decisions in her absence.

Key Working relationships:

Internal:

General Management

Senior And Junior Medical And Nursing Staff

Ward Clerks

Facilities Staff

Other Health Care Professionals

External:

Social Workers

Other Care Providers

Patients And Their Relatives

Volunteers.

Risk Assessment:

The post involves manual handling activities and exposure to body fluids and chemicals. May involve some VDU work and individuals may be exposed to violence and aggression.

KEY RESPONSIBILITIES

1. Professional/Clinical Leadership

Accept personal responsibility and accountability for your infection prevention and control practice. Ensure that you are familiar with, and comply with, all relevant policies. Ensure that you receive mandatory updates in infection control.

Develop practice in the assessment of health and wellbeing needs.

Develop practice in addressing individuals health and wellbeing needs.

To ensure that the needs of children attending the department are met taking account of growth and development, physical, psychological and social needs.

Promote individual equality, diversity and rights.

To assess, develop, implement and evaluate programmes of care, co-ordinating the holistic needs of the patients. To be responsible for the organisation of nursing care of the patients who have been assigned to the team.

To take measures to ensure the safety of patients, which includes delegation of patient care to nurses with the appropriate levels of skills at all times. To report any untoward incidents/accidents to Matron/Head of Nursing/Directorate Manager.

Establish and maintain communication with individuals and groups about difficult or complex matters, overcoming any problems in communication.

Lead work teams in the development of knowledge, ideas and work practice.

To maintain competence and undertake advanced roles within established nurse led service.

To supervise other nurses within the paediatric department, who have undertaken appropriate education and training, and assess competence to undertake advanced roles.

To ensure practice within the department is in the best interest of the child and that safeguarding procedures is in line with local and national policies which are adhered to.

2. Clinical Governance

Promote best practice in health, safety and security.

Contribute to quality improvement.

To facilitate research based practice within their Department and ensure appropriate implementation.

To ensure that nursing procedures are implemented and maintained in accordance with the Policies of the Worcestershire Acute Hospitals NHS Trust.

To ensure good standards of practice in all clinical areas through effective quality assurance measures such as clinical audit programmes.

To ensure all staff are conversant and comply with Trust Policies and regulations, and attend compulsory lectures as instructed.

To monitor the safe and effective use of all equipment and the economic use of supplies, ordering replacement equipment together with maintenance of that equipment.

3. Management

To ensure that a duty rota for the staff within the countywide clinics, medical and surgical day case areas will provide effective and well-balanced cover to meet with the requirements of the service and ensures the presence of a suitably qualified and experienced nurse at all times. Taking into account the budgetary constraints.

To liaise with other Ward/Department Managers within the Directorate and other Directorates as necessary, to place workload and skill mix as effectively as possible. To inform and discuss with Matron/Directorate Manager any problems regarding nurse management.

To ensure effective and constructive links between the activities of the childrens clinic and 1) acute paediatric services including acute ward, accident and emergency and theatres. 2) Other departments with children attending i.e. ENT, radiology 3) Community childrens services countywide.

To manage admission of planned and urgent clinic attenders and day cases to ensure adequate nursing cover and safe practice within the nurse led service.

Allocate, co-ordinate, monitor and assess the work of teams and individuals.

To manage the Unit allocated budget effectively to remain within financial constraints.

To ensure effective two-way communication with all disciplines so that patients receive optimum care.

Plan, obtain and deploy physical and/or financial resources.

To provide information for and participate in studies to determine workloads, patient dependency and quality assurance.

To maintain accurate records relating to all aspects of Department management.

To participate in a rota of cover in the absence of Matron/Directorate Manager.

Contribute to the development of services.

4. Staff Development

In collaboration with the matron facilitate processes to enable all staff to reach their full potential by enabling them to develop professional, clinical, managerial and communication skills identified through professional development review (PDR) process and personal development plans (PDP) and the revalidation process.

To plan and participate in the teaching programmes of learners in accordance with their objectives, working closely with the University.

To develop the role of nursing within their specialty Ward and undertake training and assessment to extend clinical skills as appropriate to the Ward.

To identify areas for development of skills in accordance with the NMC guidelines.

Develop knowledge and practice in an area of work.

5. Professional

To maintain a professional attitude at all times, developing the role of the nurse in the best interest of the patient and professional in accordance with the NMC Code.

To promote a positive attitude for the profession and the Trust within which you are working.

To be aware of personal and professional development. To attend courses and conferences as appropriate to the service and individual development.

To be conversant and comply with Trust Policies and regulations, and attend compulsory lectures as instructed.

Participate in research projects where appropriate, reporting findings within a multi-disciplinary framework.

Implement research where appropriate.

  1. Personnel
  • To participate in the selection, interviewing and induction of new members of staff. To be involved in manpower requirements in line with identified service developments.
  • To monitor staff performance and organise staff appraisals.
  • To be responsible for the maintenance of day to day discipline within the clinical area and to initiate, when necessary, the disciplinary procedure.
  • To counsel staff in relation to professional and personal matters.
  • To make Matron/Directorate Manager aware of all hazards/unsafe practices and ensure all accidents/untoward incidents are reported in accordance with the laid down procedures

  1. Local /Department Variation to Core Job Description

  • To undertake advanced roles in line with identified service needs and level of competence.
  • Nurse led management of medical day cases
  • Direct liaison with consultants in planning and managing care of patients

  • On-going management/follow up and care provision for children, young people and families attending outpatient and medical day care services:
  • Nurse led clinics

Person Specification

Standard Clauses

Essential

  • Standard Clauses
  • A Disclosures and Barring Service check will be carried out where the position is eligible for a Disclosures and Barring Service Check in accordance with the 2012 Protection of Freedom Act and the guidance issued by the DBS.
  • All posts working with children or vulnerable adults are required to have an Enhanced DBS checked including checking against DBS / ISA Vetting and Barring lists

Experience

Essential

  • Relevant experience at Band 6 within related speciality

Qualifications

Essential

  • First Level Registration.
  • Degree or working towards.
  • Evidence of significant Continuing Professional Development.
  • Evidence of management experience/training.
  • NMC recognised Teaching/Assessing qualification
  • Advanced health assessment skills and experience

Desirable

  • Masters Degree
  • Nurse prescribing qualification or working towards

Skills/Knowledge

Essential

  • Evidence of being up-to-date with current issues relating to professional practice.
  • Knowledge of key national policy drivers for paediatric ambulatory care
  • Can demonstrate practical application of quality standards within the clinical setting e.g. Care Quality Commission, NICE guidance
  • Able to demonstrate effective management of, staff and student, experience and performance
  • Credible clinical expert
  • Evidence of research based practice.
  • Organisational skills.
  • Fully aware of clinical governance agenda.
  • Experience and knowledge within the specialty or related field.
  • Proven management skills.
  • Able to promote equality, diversity and rights.
  • Fully aware of principles of infection control.
  • Fully aware of health and safety issues.

Desirable

  • Teaching expertise.
  • Evidence of implementing change in the workplace.
  • Complaints handling.

Personal Qualities

Essential

  • Advanced communication skills.
  • Assertive, enthusiastic, dynamic.
  • Demonstrate initiative, motivation and ability to put things into practice.
  • Calm under pressure.
  • High professional standards.
  • Flexible.
  • Committed to quality improvement.
Person Specification

Standard Clauses

Essential

  • Standard Clauses
  • A Disclosures and Barring Service check will be carried out where the position is eligible for a Disclosures and Barring Service Check in accordance with the 2012 Protection of Freedom Act and the guidance issued by the DBS.
  • All posts working with children or vulnerable adults are required to have an Enhanced DBS checked including checking against DBS / ISA Vetting and Barring lists

Experience

Essential

  • Relevant experience at Band 6 within related speciality

Qualifications

Essential

  • First Level Registration.
  • Degree or working towards.
  • Evidence of significant Continuing Professional Development.
  • Evidence of management experience/training.
  • NMC recognised Teaching/Assessing qualification
  • Advanced health assessment skills and experience

Desirable

  • Masters Degree
  • Nurse prescribing qualification or working towards

Skills/Knowledge

Essential

  • Evidence of being up-to-date with current issues relating to professional practice.
  • Knowledge of key national policy drivers for paediatric ambulatory care
  • Can demonstrate practical application of quality standards within the clinical setting e.g. Care Quality Commission, NICE guidance
  • Able to demonstrate effective management of, staff and student, experience and performance
  • Credible clinical expert
  • Evidence of research based practice.
  • Organisational skills.
  • Fully aware of clinical governance agenda.
  • Experience and knowledge within the specialty or related field.
  • Proven management skills.
  • Able to promote equality, diversity and rights.
  • Fully aware of principles of infection control.
  • Fully aware of health and safety issues.

Desirable

  • Teaching expertise.
  • Evidence of implementing change in the workplace.
  • Complaints handling.

Personal Qualities

Essential

  • Advanced communication skills.
  • Assertive, enthusiastic, dynamic.
  • Demonstrate initiative, motivation and ability to put things into practice.
  • Calm under pressure.
  • High professional standards.
  • Flexible.
  • Committed to quality improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Paediatric Matron

Dana Picken

dana.picken1@nhs.net

01905763333

Details

Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year

Contract

Secondment

Duration

1 years

Working pattern

Part-time

Reference number

C9365-25-0697-1

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY116RJ


The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B987UB


Supporting documents

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