Job summary
**This vacancy is only open to
internal applicants from Worcestershire Acute Hospitals NHS Trust**
This post is to support the team with booking in and allocating appointments for the oncology and haematology patients in the day unit. We are a busy unit and need a dynamic forward proactive scheduler.
This position can be flexible on working hours and could be over 3 days or 4 days or evenings if needed as we open till 8pm
Two part time posts are available covering monday to friday between the team of schedulers based at Rowan suite.
Main duties of the job
Using
the MOSAIQ system, book patients for their first treatments and
pre-chemotherapy consultations who attend the day case chemotherapy units.
Book subsequent
chemotherapy review appointments as required in the patient pathway using
the established chemotherapy outcome forms.
Interact
with patients and their relatives regarding appointments as required.
Ensuring that
target dates are strictly adhered to using the Somerset Cancer registry.
Make sure that all alerts are applied to OASIS for patients on active
treatment.
Liaising
with the medical secretaries to ensure that patients outpatients appointments
are booked in line with their chemotherapy appointments
Outcome all chemotherapy
appointments
Liaising with
senior staff on the units to ensure that adequate nursing staff are
available on each schedule before making the chemotherapy booking. To work from the outcome form provided
by the nursing staff.
To take
responsibility for updating patients details on computer systems to
maintain accurate patient information.
Provide scheduling
cover across the county during periods of annual leave and sickness. This
will involve travelling to other hospital sites sometimes at short notice. Ward
Administration duties and support to the Unit Managers and Lead
Chemotherapy Nurse.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
Risks: The role
involves a high amount of VDU work. Working with multiple teams to
tight deadlines can mean role may be challenging at times. Working closely with
patients with life threatening illnesses can be stressful.
Job Purpose:
Manage
and schedule treatment appointments for the oncology/haematology patients in
the day case units using the chemotherapy e-prescribing system.
Book
outpatients appointments for patients attending the day case units
Provide
administrative support to the unit managers and Lead Cancer Nurse when
required.
Support
and cover for the other Chemotherapy Schedulers during periods of annual leave
and sickness. This will involve travelling to other sites to provide cover
sometimes at short notice.
This post-holder has no line management or
budgetary responsibilities. The post holder will be expected to utilise a number
of computer systems used within the Worcestershire Acute Hospitals. The post
holder will be expected to be able to work under their own initiative with
minimum supervision following training.
Key
Responsibilities:
Using
the MOSAIQ system, book patients for their first treatments and
pre-chemotherapy consultations who attend the day case chemotherapy units
Book subsequent
chemotherapy review appointments as required in the patient pathway using
the established chemotherapy outcome forms.
Interact
with patients and their relatives regarding appointments as required.
Ensuring that
target dates are strictly adhered to using the Somerset Cancer registry.
Make sure that all alerts are applied to OASIS for patients on active
treatment.
Liaising
with the medical secretaries to ensure that patients outpatients appointments
are booked in line with their chemotherapy appointments
Outcome all chemotherapy
appointments
Liaising with
senior staff on the units to ensure that adequate nursing staff are
available on each schedule before making the chemotherapy booking. To work from the outcome form provided
by the nursing staff. Highlighting to
Chemotherapy Co-ordinator any information that is not available to enable
an appointment to be booked.
Preparation of
pre-chemotherapy packs for chemotherapy for the units as required. Produce weekly
lists for consultants to prescribe chemotherapy for their patients Admit and
discharge all chemotherapy patients and produce KMRs for each patient. Work alongside
chemotherapy nurses to assist with the smooth running of the chemotherapy
service within the chemotherapy suite this includes taking phone
messages/queries and escalating as required.
Register patients
as needed on MOSAIQ
Booking of Hickman
line insertions with the anaesthetic team as required.
Ensure outpatient appointments
are booked for patients on completion of their chemotherapy. Ensure that patients going on for
radiotherapy have been requested appropriately on MOSAIQ.
To liaise with
multi-professional teams and MDT co-ordinators to obtain information
regarding patients referred to the oncologists ensuring the patients
pathway remains seamless and timely as required. To work on Trust
computer systems and databases (once training undertaken) to ensure
appropriate and timely use of clinic appointments and clinical
interventions.
To take
responsibility for updating patients details on computer systems to
maintain accurate patient information. Provide scheduling
cover across the county during periods of annual leave and sickness. This
will involve travelling to other hospital sites sometimes at short notice.
Ward
Administration duties and support to the Unit Managers and Lead
Chemotherapy Nurse. Undertake any
other duties as required by oncology multi professional teams appropriate
to grade.
Any other duties required to support the team within
the banding of the post.
Job description
Job responsibilities
Risks: The role
involves a high amount of VDU work. Working with multiple teams to
tight deadlines can mean role may be challenging at times. Working closely with
patients with life threatening illnesses can be stressful.
Job Purpose:
Manage
and schedule treatment appointments for the oncology/haematology patients in
the day case units using the chemotherapy e-prescribing system.
Book
outpatients appointments for patients attending the day case units
Provide
administrative support to the unit managers and Lead Cancer Nurse when
required.
Support
and cover for the other Chemotherapy Schedulers during periods of annual leave
and sickness. This will involve travelling to other sites to provide cover
sometimes at short notice.
This post-holder has no line management or
budgetary responsibilities. The post holder will be expected to utilise a number
of computer systems used within the Worcestershire Acute Hospitals. The post
holder will be expected to be able to work under their own initiative with
minimum supervision following training.
Key
Responsibilities:
Using
the MOSAIQ system, book patients for their first treatments and
pre-chemotherapy consultations who attend the day case chemotherapy units
Book subsequent
chemotherapy review appointments as required in the patient pathway using
the established chemotherapy outcome forms.
Interact
with patients and their relatives regarding appointments as required.
Ensuring that
target dates are strictly adhered to using the Somerset Cancer registry.
Make sure that all alerts are applied to OASIS for patients on active
treatment.
Liaising
with the medical secretaries to ensure that patients outpatients appointments
are booked in line with their chemotherapy appointments
Outcome all chemotherapy
appointments
Liaising with
senior staff on the units to ensure that adequate nursing staff are
available on each schedule before making the chemotherapy booking. To work from the outcome form provided
by the nursing staff. Highlighting to
Chemotherapy Co-ordinator any information that is not available to enable
an appointment to be booked.
Preparation of
pre-chemotherapy packs for chemotherapy for the units as required. Produce weekly
lists for consultants to prescribe chemotherapy for their patients Admit and
discharge all chemotherapy patients and produce KMRs for each patient. Work alongside
chemotherapy nurses to assist with the smooth running of the chemotherapy
service within the chemotherapy suite this includes taking phone
messages/queries and escalating as required.
Register patients
as needed on MOSAIQ
Booking of Hickman
line insertions with the anaesthetic team as required.
Ensure outpatient appointments
are booked for patients on completion of their chemotherapy. Ensure that patients going on for
radiotherapy have been requested appropriately on MOSAIQ.
To liaise with
multi-professional teams and MDT co-ordinators to obtain information
regarding patients referred to the oncologists ensuring the patients
pathway remains seamless and timely as required. To work on Trust
computer systems and databases (once training undertaken) to ensure
appropriate and timely use of clinic appointments and clinical
interventions.
To take
responsibility for updating patients details on computer systems to
maintain accurate patient information. Provide scheduling
cover across the county during periods of annual leave and sickness. This
will involve travelling to other hospital sites sometimes at short notice.
Ward
Administration duties and support to the Unit Managers and Lead
Chemotherapy Nurse. Undertake any
other duties as required by oncology multi professional teams appropriate
to grade.
Any other duties required to support the team within
the banding of the post.
Person Specification
Qualifications
Essential
- GCSE or equivalent in Maths and English
Desirable
- NVQ level 3 in Customer care
- ECDL
other
Essential
- Ability to cover and travel across the hospital sites if required
Experience
Essential
- Experience working in a busy customer focused office environment
- Ability to priorities and organize a changing workload and work systematically towards deadlines
- Experience of dealing with members of public
- Previous administrative experience
Desirable
- Experience of working in a hospital environment
- Use of OASIS system.
- Use of sunrise
skills
Essential
- Practical, resourceful and well- organised
- In depth working knowledge of MS Office
Desirable
- Knowledge of oncology and haematology
- Knowledge of NHS systems
Person Specification
Qualifications
Essential
- GCSE or equivalent in Maths and English
Desirable
- NVQ level 3 in Customer care
- ECDL
other
Essential
- Ability to cover and travel across the hospital sites if required
Experience
Essential
- Experience working in a busy customer focused office environment
- Ability to priorities and organize a changing workload and work systematically towards deadlines
- Experience of dealing with members of public
- Previous administrative experience
Desirable
- Experience of working in a hospital environment
- Use of OASIS system.
- Use of sunrise
skills
Essential
- Practical, resourceful and well- organised
- In depth working knowledge of MS Office
Desirable
- Knowledge of oncology and haematology
- Knowledge of NHS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
