Worcestershire Acute Hospitals NHS Trust

Housekeeping Assistant, Housekeeping

The closing date is 17 August 2025

Job summary

We are looking for hard working, enthusiastic individuals to join our housekeeping team working the following shifts:

2x Mon-Fri 08:00-16:00

1x Mon-Fri 16:00-21:00

2x Sat & Sun 08:00-16:00

1x Sat & Sun 16:00-20:00

Main duties of the job

The main duties of the housekeeping role is to ensure that the following is completed on a daily basis:

Empty and clean bins

Ensure the toilet roll and paper towels are kept full at all times in the bays, side rooms and bathrooms

Ensuring the bathrooms are cleaned throughout the day

Ensuring the bays and side rooms are cleaned throughout the day

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9365-25-0673

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B987UB


Job description

Job responsibilities

Post Title Housekeeping Assistant

Pay Band 2

Hours

Location / Department Alexandra Hospital Redditch

Accountable to Facilities Manager

Reports to Housekeeping Services Supervisor

Key Working Relationships

Ward and Departmental staff; patients and visitors.

Job Purpose

To assist in maintaining a clean and hygienic environment for patients, staff and visitors. To carry out general cleaning duties in all areas of the hospital and to apply specialist-cleaning methods using appropriate materials and equipment where necessary.

Key Duties

Clean allocated work area to the agreed standards and frequencies as detailed in work schedules

Carry our specialised cleaning tasks; including isolation rooms, theatres etc. to agreed standards.

To decontaminate rooms as requested using specialist Hydrogen Peroxide Vapour equipment in line with IPCT guidelines. This will include recording information so that an accurate record of processes is maintained.

Have the ability to follow instructions and to suggest changes in working practices

Use a two way radio system as required

Undertake the safe removal of body fluid spillages in public and communal areas in line with IPCT guidelines

To act as a mentor for newly appointed staff, providing on job training and instruction

Occasional exposure to distressing circumstances e.g. vulnerable/aggressive patients

Wear the correct PPE at all times and in line with IPCT guidelines

To clean using the correct method, equipment and materials.

Remove waste from work area and place at collection points in line with departmental procedures

To undertake the cleaning of all surfaces including edges, ledges, fixtures and fittings.

To undertake the cleaning of all hard and soft floors using the correct method and equipment.

To clean sanitary areas using the correct method and equipment.

To carry out high and low level cleaning using the correct method and equipment.

To replenish supplies of paper hand towels, toilet rolls, soap, hand sanitizer and hand conditioner.

Collect patient water jugs and glasses, refill and redistribute.

Dispose of used patient locker bags and replace with a clean bag.

Collect trays, crockery and beverage cups after meals and beverage service.

Carry out specialised cleaning as specified by the housekeeping supervisor.

Ensure that all work is carried out in a safe manner and hazard warning signs are displayed.

Adhere to the departmental colour coding policy.

Comply with the Trust Infection Control policies and procedures.

Use mechanical equipment as required.

Report defective equipment to the housekeeping supervisor.

Clean equipment after use

Strip and reseal floors.

Use all cleaning chemicals in a safe and appropriate manner.

Working at heights as required

Cleaning of ventilation grilles and light fittings.

Removal and cleaning of radiator covers.

Vision and Values

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated

healthcare for local people

Driving this commitment are the Trust-wide signature behaviours:

Do what we say we will do

No Delays, every day

We listen, we learn, we lead

Work together, celebrate together

Standard Clauses

The purpose of this post should remain constant, but the duties and responsibilities may vary over time

within the overall role and level of the post. The post holder may from time to time be asked to undertake

other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs.

Competence

The post holder is responsible for limiting his / her actions to those which s/he feels competent to

undertake. If the post holder has any doubts as to his or her competence during the course of his / her

duties then s/he should immediately speak to their line manager or supervisor.

Codes of conduct

All employees of the Trust who are required to be registered with a professional body, to enable them to

practise within their profession, are required to comply with their code of conduct and requirements of their

professional registration. Those staff that are not required to be registered with a professional body are

required to comply with the Trusts codes of conduct.

Confidentiality

The post holder must maintain confidentiality, security and integrity of information relating to patients, staff

and other Health Service business.

Records Management

All employees of the Trust are legally responsible for all records that they gather, create or use as part of

their work within the Trust (including patient, financial, personnel and administrative), whether paper or

computer based. All such records are considered public records and all employees have a legal duty of

confidence to service users. Employees should consult their manager if they have any doubt as to the

correct management of records with which they work.

Health and Safety

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act

(1974) and the Manual Handling Operations Regulations (1992) and all relevant Trust Health and Safety

Policies and Guidance. This ensures that the agreed safety procedures are carried out to maintain a safe

environment for employees, patients and visitors to the Trust.

Infection Control

Employees must accept personal responsibility and accountability for Infection Prevention and Control

practice. Employees should ensure they are familiar with, and comply with, all relevant Infection Control

policies for minimising the risk of avoidable Health Care Associated Infection. All Employees must

undertake annual mandatory updates in Infection Control.

Non Smoking Policy

The Trusts approach to smoking is in line with the governments on-going initiatives for an eventual smokefree

environment. It aims to adhere to the Worcestershire Health Community Campaign to help

Worcestershire stop smoking.

A no smoking environment policy exists within all Trust premises including entrances and exits to hospital

buildings and on other Trust property. In June 2014 a ban was implanted which meant staff, contractors and volunteers were

no longer permitted to smoke in any of the hospital grounds, including car parks.

Further to this, The Alexandra, Kidderminster and Worcestershire Royal Hospitals, have all become smoke

free to all patients and visitors as of 17 June 2015. This means that, as well as staff, members of the

public, patients and visitors are not allowed to smoke in any of the acute hospital grounds, including car

parks.

Risk Management

It is a standard element of the role and responsibility of all employees of the Trust that they fulfil a proactive

role towards the management of risk in all of their actions. This entails the risk assessment of all situations,

taking appropriate actions, and reporting all incidents, near misses, and hazards promptly. It is a

contractual obligation that all employees must co-operate with any investigations undertaken.

Children and vulnerable adults

You have a responsibility for promoting and safeguarding the welfare of the children / young people /

vulnerable adults that you come into contact with or are responsible for in your job role and sphere of

competence.

Disclosure and Barring Service

The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential.

Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant.

As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of

Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check

from the Disclosure and Barring Service before the appointment is confirmed. This will include details of

cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to

undertake a re-check.

The Trust is legally required to check all staff against the Disclosures and Barring Services Childrens and

Vulnerable Adults barring lists if they engage in what is defined as Regulated Activity or Controlled

Activity: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid,

on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with

children or vulnerable adults.

Equality and Diversity

The Trust promotes policies and practices that challenge discrimination, promote equality, respect

individual needs, preferences and choices, and protects human rights. The Trust has a clear commitment

to equality for all in employment practices based on an applicants ability, skills and aptitude for the post. A

range of equality & diversity policy initiatives are in place and all successful applicants are expected to

familiarise themselves with these. It is therefore the duty of every employee to comply with the detail and

spirit of these policies and the law at all times. Any issues or concerns you have should be taken up with

your manager or the human resource team as soon as possible.

Dignity

All employees must treat each person as an individual, offering a personalised service respecting peoples

dignity and modesty at all times.

Conflict of Interest

The Trust is responsible for ensuring that the service provided for patients and its care meet the highest

standard. Equally, it is responsible for ensuring that staff do not abuse their official position for personal

gain or to benefit their family or friends. The Trusts Standing Orders require any member of staff to

declare any interest, direct or indirect, with contracts involving the Trust. Staffs are not allowed to further

their private interests in the course of their NHS duties.

Job description

Job responsibilities

Post Title Housekeeping Assistant

Pay Band 2

Hours

Location / Department Alexandra Hospital Redditch

Accountable to Facilities Manager

Reports to Housekeeping Services Supervisor

Key Working Relationships

Ward and Departmental staff; patients and visitors.

Job Purpose

To assist in maintaining a clean and hygienic environment for patients, staff and visitors. To carry out general cleaning duties in all areas of the hospital and to apply specialist-cleaning methods using appropriate materials and equipment where necessary.

Key Duties

Clean allocated work area to the agreed standards and frequencies as detailed in work schedules

Carry our specialised cleaning tasks; including isolation rooms, theatres etc. to agreed standards.

To decontaminate rooms as requested using specialist Hydrogen Peroxide Vapour equipment in line with IPCT guidelines. This will include recording information so that an accurate record of processes is maintained.

Have the ability to follow instructions and to suggest changes in working practices

Use a two way radio system as required

Undertake the safe removal of body fluid spillages in public and communal areas in line with IPCT guidelines

To act as a mentor for newly appointed staff, providing on job training and instruction

Occasional exposure to distressing circumstances e.g. vulnerable/aggressive patients

Wear the correct PPE at all times and in line with IPCT guidelines

To clean using the correct method, equipment and materials.

Remove waste from work area and place at collection points in line with departmental procedures

To undertake the cleaning of all surfaces including edges, ledges, fixtures and fittings.

To undertake the cleaning of all hard and soft floors using the correct method and equipment.

To clean sanitary areas using the correct method and equipment.

To carry out high and low level cleaning using the correct method and equipment.

To replenish supplies of paper hand towels, toilet rolls, soap, hand sanitizer and hand conditioner.

Collect patient water jugs and glasses, refill and redistribute.

Dispose of used patient locker bags and replace with a clean bag.

Collect trays, crockery and beverage cups after meals and beverage service.

Carry out specialised cleaning as specified by the housekeeping supervisor.

Ensure that all work is carried out in a safe manner and hazard warning signs are displayed.

Adhere to the departmental colour coding policy.

Comply with the Trust Infection Control policies and procedures.

Use mechanical equipment as required.

Report defective equipment to the housekeeping supervisor.

Clean equipment after use

Strip and reseal floors.

Use all cleaning chemicals in a safe and appropriate manner.

Working at heights as required

Cleaning of ventilation grilles and light fittings.

Removal and cleaning of radiator covers.

Vision and Values

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated

healthcare for local people

Driving this commitment are the Trust-wide signature behaviours:

Do what we say we will do

No Delays, every day

We listen, we learn, we lead

Work together, celebrate together

Standard Clauses

The purpose of this post should remain constant, but the duties and responsibilities may vary over time

within the overall role and level of the post. The post holder may from time to time be asked to undertake

other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs.

Competence

The post holder is responsible for limiting his / her actions to those which s/he feels competent to

undertake. If the post holder has any doubts as to his or her competence during the course of his / her

duties then s/he should immediately speak to their line manager or supervisor.

Codes of conduct

All employees of the Trust who are required to be registered with a professional body, to enable them to

practise within their profession, are required to comply with their code of conduct and requirements of their

professional registration. Those staff that are not required to be registered with a professional body are

required to comply with the Trusts codes of conduct.

Confidentiality

The post holder must maintain confidentiality, security and integrity of information relating to patients, staff

and other Health Service business.

Records Management

All employees of the Trust are legally responsible for all records that they gather, create or use as part of

their work within the Trust (including patient, financial, personnel and administrative), whether paper or

computer based. All such records are considered public records and all employees have a legal duty of

confidence to service users. Employees should consult their manager if they have any doubt as to the

correct management of records with which they work.

Health and Safety

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act

(1974) and the Manual Handling Operations Regulations (1992) and all relevant Trust Health and Safety

Policies and Guidance. This ensures that the agreed safety procedures are carried out to maintain a safe

environment for employees, patients and visitors to the Trust.

Infection Control

Employees must accept personal responsibility and accountability for Infection Prevention and Control

practice. Employees should ensure they are familiar with, and comply with, all relevant Infection Control

policies for minimising the risk of avoidable Health Care Associated Infection. All Employees must

undertake annual mandatory updates in Infection Control.

Non Smoking Policy

The Trusts approach to smoking is in line with the governments on-going initiatives for an eventual smokefree

environment. It aims to adhere to the Worcestershire Health Community Campaign to help

Worcestershire stop smoking.

A no smoking environment policy exists within all Trust premises including entrances and exits to hospital

buildings and on other Trust property. In June 2014 a ban was implanted which meant staff, contractors and volunteers were

no longer permitted to smoke in any of the hospital grounds, including car parks.

Further to this, The Alexandra, Kidderminster and Worcestershire Royal Hospitals, have all become smoke

free to all patients and visitors as of 17 June 2015. This means that, as well as staff, members of the

public, patients and visitors are not allowed to smoke in any of the acute hospital grounds, including car

parks.

Risk Management

It is a standard element of the role and responsibility of all employees of the Trust that they fulfil a proactive

role towards the management of risk in all of their actions. This entails the risk assessment of all situations,

taking appropriate actions, and reporting all incidents, near misses, and hazards promptly. It is a

contractual obligation that all employees must co-operate with any investigations undertaken.

Children and vulnerable adults

You have a responsibility for promoting and safeguarding the welfare of the children / young people /

vulnerable adults that you come into contact with or are responsible for in your job role and sphere of

competence.

Disclosure and Barring Service

The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential.

Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant.

As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of

Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check

from the Disclosure and Barring Service before the appointment is confirmed. This will include details of

cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to

undertake a re-check.

The Trust is legally required to check all staff against the Disclosures and Barring Services Childrens and

Vulnerable Adults barring lists if they engage in what is defined as Regulated Activity or Controlled

Activity: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid,

on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with

children or vulnerable adults.

Equality and Diversity

The Trust promotes policies and practices that challenge discrimination, promote equality, respect

individual needs, preferences and choices, and protects human rights. The Trust has a clear commitment

to equality for all in employment practices based on an applicants ability, skills and aptitude for the post. A

range of equality & diversity policy initiatives are in place and all successful applicants are expected to

familiarise themselves with these. It is therefore the duty of every employee to comply with the detail and

spirit of these policies and the law at all times. Any issues or concerns you have should be taken up with

your manager or the human resource team as soon as possible.

Dignity

All employees must treat each person as an individual, offering a personalised service respecting peoples

dignity and modesty at all times.

Conflict of Interest

The Trust is responsible for ensuring that the service provided for patients and its care meet the highest

standard. Equally, it is responsible for ensuring that staff do not abuse their official position for personal

gain or to benefit their family or friends. The Trusts Standing Orders require any member of staff to

declare any interest, direct or indirect, with contracts involving the Trust. Staffs are not allowed to further

their private interests in the course of their NHS duties.

Person Specification

Qualifications

Essential

  • Basic education

Desirable

  • Cleaning experience in a Healthcare or similar environment
  • Experience in use of cleaning equipment

Experience

Essential

  • Cleaning experience in a Healthcare or similar environment
  • Experience in use of cleaning equipment
  • Working as part of a team
Person Specification

Qualifications

Essential

  • Basic education

Desirable

  • Cleaning experience in a Healthcare or similar environment
  • Experience in use of cleaning equipment

Experience

Essential

  • Cleaning experience in a Healthcare or similar environment
  • Experience in use of cleaning equipment
  • Working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B987UB


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B987UB


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Facilities Manager

Mrs Bobbi WIlliams

bobbi.williams1@nhs.net

01527503030

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9365-25-0673

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B987UB


Supporting documents

Privacy notice

Worcestershire Acute Hospitals NHS Trust's privacy notice (opens in a new tab)