Job summary
*** This vacancy is currently only open to
Herefordshire and Worcestershire NHS staff ***
The Surgery Division are looking to recruit a Quality Governance Manager to support the Quality Governance Lead in overseeing all aspects of quality governance. The post holder will be a fundamental part of the Quality Governance Team for the Division, ensuring that services meet the required level of quality assurance standards within the Trust. The Division comprises 10 specialties which support the delivery of Surgical procedures both inpatient and day case. The Divisional services span 6 hospitals across the county of Worcestershire.
The primary aim of the role is to promote the management of clinical incident reporting under the guidance of the Patient & Safety Incident Response Framework and ensuring that all Patient Safety Incident reports are accurately recorded, investigated, and actioned in line with local Policy. To provide managerial support to the Quality Governance Lead and in their absence to Directorate Lead/Senior Nurse in managing and developing Directorate arrangements for clinical governance and specifically clinical risk management and patient safety. To provide support, advice, and guidance to all levels of staff across the Surgical Directorates to ensure that there are processes in place to systematically assess and prioritise clinical risks with corrective action programmes in place.
Main duties of the job
To drive improvement in line with the Trusts Patient & Safety, Risk Management and Quality Strategies. To provide evidence-based assurance in support of Patient Safety, Clinical Effectiveness and Patient Experience and deliver improved patient outcomes and experiences.
Please see full job description document uploaded to this job advertisement in the supporting information section.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
Please see full job description document uploaded to this job advertisement in the supporting information section.
Job description
Job responsibilities
Please see full job description document uploaded to this job advertisement in the supporting information section.
Person Specification
Experience
Essential
- Previous experience within an associated speciality within clinical governance.
- Relevant experience in clinical governance within a medium to large NHS organisation.
- Supervisory Management Role.
- Experience of the clinical governance function within healthcare.
- Experience of involvement in clinical audit.
- Experience of working closely with clinicians of varying seniority.
- Experience of analysing problems and identifying solutions.
- Experience of using Windows based software.
- Proven track record of delivering clinical governance objectives in line with organisational strategy.
- Understanding of and working experience of process mapping.
- A track record in delivering presentations and developing and delivering training.
- Development and use of information systems to support change.
Desirable
- Experience of using clinical outcomes systems.
- Ability to concentrate for long periods of time while analysing data and producing reports /trackers
Qualifications
Essential
- Graduate level of education and/or relevant professional qualification, or significant governance experience within the NHS.
- Evidence of continued learning or professional development.
- Teaching qualification or appropriate level of teaching/presentation experience.
- Active registration as healthcare professional.
Desirable
- Masters level qualification (or working towards same)
- Certificate in leadership and Team skills (or working towards)
Skills/ Knowledge
Essential
- Knowledge of all aspects of clinical governance.
- Knowledge of using healthcare databases, healthcare systems and procedures.
- Understanding of NHS structure and processes including commissioning, regulation and evolving governmental approaches.
- Understanding of processes of standard setting, assessment and assurance within the NHS.
- Understanding of the principles and practice of the legal framework relevant to risk management, investigation and mitigation in the context of governance in the NHS.
- Understanding the use of comparative statistical information to stimulate clinical quality improvement.
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Ability to present information concisely and clearly.
- Ability to format and write a report with complex data presentation/analysis to inform and influence the quality governance agenda.
- Ability to lead meetings and discussions with teams across the local health community.
- Ability to communicate complex information with clinical staff (including through use of presentations).
- Ability to deal with disagreement and conflict.
- Organised and systematic in approach to work and prioritisation, including the ability to work to tight deadlines
- Ability to be assertive, tactful and diplomatic.
- Ability to make reasoned decisions rapidly.
- Ability to understand, manage and communicate data.
- Demonstrable political judgement and an astute approach to handling diverse interests and complex relationships - clear about referring upwards where necessary.
- Demonstrable credibility in working with and influencing senior staff.
- Ability to devise and implement a rigorous and analytical approach to information collection and presentation.
- Ability to devise project plans and work programmes, working independently and as part of a team.
- Knowledge of Data Protection Act and freedom of information Act, and Caldicott Principles.
- Enhanced IT skills in common software packages including Microsoft Office.
Personal Qualities
Essential
- Self-motivated and able to motivate and influence others
Other Job Requirements
Essential
- The post holder may be required to attend meetings/quality assurance visits out of normal working hours and at times off site.
- Abilty to travel across all Trust sites.
- Ability to concentrate for long periods of time while analysing data and producing reports /trackers.
Desirable
- Ability to work to tight deadlines.
Current NHS Herefordshire and Worcestershire Employer
Essential
- This vacancy is currently only open to Herefordshire and Worcestershire NHS staff. Please confirm which NHS organisation in Herefordshire and Worcestershire you currently work for?
Person Specification
Experience
Essential
- Previous experience within an associated speciality within clinical governance.
- Relevant experience in clinical governance within a medium to large NHS organisation.
- Supervisory Management Role.
- Experience of the clinical governance function within healthcare.
- Experience of involvement in clinical audit.
- Experience of working closely with clinicians of varying seniority.
- Experience of analysing problems and identifying solutions.
- Experience of using Windows based software.
- Proven track record of delivering clinical governance objectives in line with organisational strategy.
- Understanding of and working experience of process mapping.
- A track record in delivering presentations and developing and delivering training.
- Development and use of information systems to support change.
Desirable
- Experience of using clinical outcomes systems.
- Ability to concentrate for long periods of time while analysing data and producing reports /trackers
Qualifications
Essential
- Graduate level of education and/or relevant professional qualification, or significant governance experience within the NHS.
- Evidence of continued learning or professional development.
- Teaching qualification or appropriate level of teaching/presentation experience.
- Active registration as healthcare professional.
Desirable
- Masters level qualification (or working towards same)
- Certificate in leadership and Team skills (or working towards)
Skills/ Knowledge
Essential
- Knowledge of all aspects of clinical governance.
- Knowledge of using healthcare databases, healthcare systems and procedures.
- Understanding of NHS structure and processes including commissioning, regulation and evolving governmental approaches.
- Understanding of processes of standard setting, assessment and assurance within the NHS.
- Understanding of the principles and practice of the legal framework relevant to risk management, investigation and mitigation in the context of governance in the NHS.
- Understanding the use of comparative statistical information to stimulate clinical quality improvement.
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Ability to present information concisely and clearly.
- Ability to format and write a report with complex data presentation/analysis to inform and influence the quality governance agenda.
- Ability to lead meetings and discussions with teams across the local health community.
- Ability to communicate complex information with clinical staff (including through use of presentations).
- Ability to deal with disagreement and conflict.
- Organised and systematic in approach to work and prioritisation, including the ability to work to tight deadlines
- Ability to be assertive, tactful and diplomatic.
- Ability to make reasoned decisions rapidly.
- Ability to understand, manage and communicate data.
- Demonstrable political judgement and an astute approach to handling diverse interests and complex relationships - clear about referring upwards where necessary.
- Demonstrable credibility in working with and influencing senior staff.
- Ability to devise and implement a rigorous and analytical approach to information collection and presentation.
- Ability to devise project plans and work programmes, working independently and as part of a team.
- Knowledge of Data Protection Act and freedom of information Act, and Caldicott Principles.
- Enhanced IT skills in common software packages including Microsoft Office.
Personal Qualities
Essential
- Self-motivated and able to motivate and influence others
Other Job Requirements
Essential
- The post holder may be required to attend meetings/quality assurance visits out of normal working hours and at times off site.
- Abilty to travel across all Trust sites.
- Ability to concentrate for long periods of time while analysing data and producing reports /trackers.
Desirable
- Ability to work to tight deadlines.
Current NHS Herefordshire and Worcestershire Employer
Essential
- This vacancy is currently only open to Herefordshire and Worcestershire NHS staff. Please confirm which NHS organisation in Herefordshire and Worcestershire you currently work for?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
