Job responsibilities
Job Purpose
The main purpose of the Simulation
and Audio-visual Technician is to provide operational co-ordination of all
technical aspects of clinical and non-clinical education within the
simulation, clinical, classroom and virtual delivery learning environments
across the organisation.
The post holder supports the
planning, testing and delivery of simulation pedagogies, acting as the
subject matter expert in high-fidelity and Technology Enhanced Learning
equipment, facilities and approaches.
The post holder will work as part of
the wider Education and Training Team in providing advanced audio-visual,
multimedia, teleconferencing and facilities support to a range of training
and conference events, as a customer facing member of the team.
The Simulation and Audio-visual
Technician is responsible for the operational management, maintenance, and
risk assessment of simulation and technological equipment within the training
facilities.
The post holder oversees the
training department intranet page and maintains a presence on social media in
the promotion of Worcestershire acute NHS Trust as a centre of simulation
training department.
The
department operates across all trust sites and the post holder will be
expected
to travel to different locations, where and when their role requires them to
do so.
Key Duties
General Duties
Provides technical and operational
support before, during and after simulation training activities.
Support simulation education
facilitators in the operational management of teaching sessions and
associated events, including participating in scenarios as required.
Synthesise data for use in
simulation pre-briefing and debriefing, including audio-visual recordings,
and other measurable outcomes.
Be the on-site subject matter expert
in high-fidelity and Technology Enhanced Learning equipment and facilities,
including mannequins, moulage, mixed reality equipment, audio-visual systems
and simulation environments.
Work alongside educational
facilitators to design, plan, test and evaluate simulation learning
activities and scenarios across the organisation.
Provides technical support in the
operation and troubleshooting of teleconferencing facilities across the
training facilities to facilitate connectivity with external organisations
and across the multiple sites.
Operational management of simulation
intranet page, and maintain a social media presence in the promotion of
events and WAHT as a centre of simulation excellence.
Ensure each piece of equipment
displays user-friendly guidelines that meet Trust and supplier
recommendations.
Ensure each piece of equipment
displays user-friendly guidelines that meet Trust and supplier
recommendations.
Ensure all equipment is appropriately
cleaned and stored after use, and maintain the highest standards of
maintenance within the centres.
Replenish all training devices after
each session across the trust sites as delegated and replace consumables as
required.
Monitor the life span of the
equipment and resources and make recommendations to the facilities and safety
manager and business continuity manager for new purchases and upgrades to
existing equipment
Communication and Working Relationship Skills
Provide and receive and exchange routine information to inform
work colleagues, service users and suppliers.
Work alongside educators across the organisation Integrated Care
System to support the safe and effective delivery of inclusive simulation and
clinical teaching activities and events.
Provides front of house customer service during simulation
events, demonstrating trust values, professional accountability and
responsibility in all interactions.
Contribute to the pre-briefing and debriefing process through
the provision of feedback, feed forward, audio-visual recordings, and
simulation scenario related data.
Acts as a point of contact in relation to simulation facilities
bookings across the department, working in compliance with the room booking
protocol.
Maintain effective relationships with external companies and
contractors in line with service contract, with a high standard of
confidentiality regarding all information held in respect to service users
and trust business.
Provides technical support to internal and external facilitators
at conferences and events delivered within the training facilities.
Communicates technical issues to senior team members, and
explains technical issues to service users where there may be barriers to
understanding.
Engages with local and regional networks, committees and working
groups related to simulation and Technology Enhanced Learning under guidance
of Clinical Education Lead.
Act as the voice of a patient in simulation teaching activities
where required.
Actively participate in team meetings and complete allocated
actions.
Participates in the induction of new team members, apprentices
and students.
Working relationship with the internal Informatics and IT
Support Team.
Collaborative relationship with simulation faculty in partner
education.
Analytical
and judgemental skills
Uses analytical skills to troubleshoot technical
difficulties in the learning environments, providing expert advice on
solution options, and problem solving minor faults and technical issues with
hardware and software with the use of precision tools.
Diagnose and escalating major faults to the Clinical
Education Lead and/or centre manager.
Analyses and provides data output from simulation
teaching on request to inform audits, service improvement, research and
learning outcomes.
Interpret operational manuals.
Planning and Organisational SkillsOrganisation of the simulation learning environment
room booking system.
Plan head to ensure resources and equipment required
are booked from the equipment library and in-situ for teaching activities.
Co-ordination of the simulation and audio-visual
technologies ensuring they are prepared, powered and ready for use as required.
Plans and organises straight forward maintenance tasks
within scope of competence.
Liaise with external companies to plan and schedule
equipment servicing schedules and extraordinary call outs for repairs with
minimal disruption to service delivery.
Prioritises emergent technical faults.
Responsibility for Policy /
Service Development
Audits equipment and facilities usage giving feedback
on innovative Technology Enhanced Learning developments which may lead to
service improvement or comment on policy development.
Identifying areas for service improvement and
development, and working with education facilitators and managers to implement
new pedagogies, equipment, resources and facility modernisations.
Responsibility for Finance,
Equipment and Other Resources
Responsible for the daily co-ordination of clinical
and simulation training environments, including the planning, setting up,
calibration, safe use, and break down of simulation sessions, sets, and
clinical teaching activities.
Maintains the simulation facilities, equipment,
resources and assets, including co-ordination of the equipment library,
ensuring risk assessments and user guides are up to date and that software and
hardware is fit for purpose, calibrated, and up to date.
Responsible for monitoring and replenishing sufficient
stock, consumables and sundries in clinical and simulation teaching
environments, ensuring safe cleaning and disposal of products of simulation,
according to trust waste management policies.
Responsible for the safe and secure storage of
expensive simulation equipment and resources.
Adheres to technical documentation and standard
operating procedures for best practice use of equipment, resources and
facilities.
Reports faults of equipment, furniture, fixtures and
fittings. Troubleshoot and diagnose minor faults.
Raises requisitions on electronic procurement system
and maintains financial records as relevant to their scope.
Works with the Lead Nurse and Simulation Lead to
co-ordinate financial implications of equipment and facilities maintenance.
Mental, Physical, and Emotional
Effort
Frequent concentration for prolonged periods of time
during the running of simulation training activities, and for fault finding,
equipment inspections and repairs.
Interruptions to work to deal with emergent issues.
Frequent use of audio-visual equipment including
electronic devices and monitors.
Frequent moving and handling of simulation and
clinical skills equipment and resources.
Occasional requirement to exert intense physical effort
for several short periods in the delivery of simulation teaching activities,
such as transporting manikins and equipment to different locations as
necessary.
Emotional effort in the involvement with simulation
scenarios depicting traumatic events and injuries including simulated patient
death.
Occasional distressing circumstances in the support of
distressed learners in conjunction with colleagues.
Occasional exposure to unpleasant odours, loud noises,
and products of simulation.
