Worcestershire Acute Hospitals NHS Trust

Frailty Healthcare Assistant, Band 2

The closing date is 29 June 2025

Job summary

FULL TIME & PART TIME POSTS AVAILABLE

Opportunity has arisen for Healthcare Assistants on the Acute Frailty Unit.

AFU is a busy acute medical ward that specializes in frailty care the ward also has a purpose built Dementia Garden.

We are looking for Healthcare Assistants who can work in a busy environment, who possess excellent communication skills, can maintain a high degree of confidentiality is enthusiastic and has a passion for frailty care.

Our patients need care 7 days a week, 24 hours a day, so youll need to have flexibility to workday, weekend and night shifts. In return, youll benefit from flexible working patterns and unsocial hours payments and the opportunity to experience working within a friendly supportive team.

If you would like to arrange an informal visit or have any questions, please contact:

Raymond Padilla - Ward Manager on 01905 763333 ext. 33002 or Matron Gincy John on bleep 807 via switchboard 01905 763333.

*** Please note we do not offer Certificates of Sponsorships for this role ***

If you are offered a position, we will apply for references covering the past three consecutive years of employment and/or training. Applicants should provide a full history, explaining any gaps / discrepancies. Unexplained periods will be explored during the interview and pre-employment checking process. Please note that any misleading or inaccurate information may result in the withdrawal of a conditional offer.

Main duties of the job

Duties include providing a high standard of care by providing personal hygiene care, maintaining patient tissue integrity and providing pressure area care, recording of observations, assisting with feeding requirements, documentation overseen by a registered nurse, assisting with mobility needs, communication to patients / relatives / carers and working within the team to support your colleagues in providing a positive experience for the patient.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

Better never stops, and we are committed to developing a culture of continuous improvement.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and Costs

Details

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9365-25-0538

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

You will assist with washing and dressing patients, using hoists as appropriate.

You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate.

You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.

You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight

You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

You will make beds and help to ensure the ward/department is kept clean, tidy and safe.

You will communicate with patients and their relatives with care and compassion.

You will help to ensure that patients are kept comfortable and receive personalised care.

You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse.

You will assist with the recording and safe keeping of patients property and valuables.

You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignity at all times.

You will safeguard vulnerable adults.

You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment.

You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication.

You will ensure the privacy and dignity of patients is met at all times.

You will be adaptable and flexible to working in various areas of the department or ward as required.

Job description

Job responsibilities

You will assist with washing and dressing patients, using hoists as appropriate.

You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate.

You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.

You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight

You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

You will make beds and help to ensure the ward/department is kept clean, tidy and safe.

You will communicate with patients and their relatives with care and compassion.

You will help to ensure that patients are kept comfortable and receive personalised care.

You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse.

You will assist with the recording and safe keeping of patients property and valuables.

You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignity at all times.

You will safeguard vulnerable adults.

You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment.

You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication.

You will ensure the privacy and dignity of patients is met at all times.

You will be adaptable and flexible to working in various areas of the department or ward as required.

Person Specification

Qualifications

Essential

  • Basic standard of education including Maths and English.
  • Experience of working in a patient care setting or customer facing environment.

Desirable

  • Healthcare Apprenticeship or equivalent.
  • Experience of working within a healthcare setting or Nursing Home.
  • Previous experience as a Healthcare Assistant.

Other Job Requirements

Essential

  • Must be flexible with shift patterns and internal rotation.
  • May be required to work in other departments as required.
  • Must be able to undertake manual handling activities.

Experience

Essential

  • Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written.
  • Legible handwriting.
  • Be able to demonstrate an understanding of the concept of confidentiality.
  • Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries.
  • Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour.
  • Ability to cope with stress.
  • Team worker.

Desirable

  • Keyboard, computer knowledge and skills.
Person Specification

Qualifications

Essential

  • Basic standard of education including Maths and English.
  • Experience of working in a patient care setting or customer facing environment.

Desirable

  • Healthcare Apprenticeship or equivalent.
  • Experience of working within a healthcare setting or Nursing Home.
  • Previous experience as a Healthcare Assistant.

Other Job Requirements

Essential

  • Must be flexible with shift patterns and internal rotation.
  • May be required to work in other departments as required.
  • Must be able to undertake manual handling activities.

Experience

Essential

  • Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written.
  • Legible handwriting.
  • Be able to demonstrate an understanding of the concept of confidentiality.
  • Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries.
  • Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour.
  • Ability to cope with stress.
  • Team worker.

Desirable

  • Keyboard, computer knowledge and skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Raymond Padilla

raymond.padilla@nhs.net

+01905763333

Details

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9365-25-0538

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

Privacy notice

Worcestershire Acute Hospitals NHS Trust's privacy notice (opens in a new tab)