Job summary
Worcestershire Acute Hospitals NHS Trust is able to offer this exciting opportunity for those who have an interest in becoming part of the NHS.
This Healthcare
Support Worker Apprenticeship (Level 2) post is a developmental role. The
apprentice will work towards progression to become a Band 2 Healthcare Support
Worker, whilst undertaking a HCSW Level 2 Apprenticeship training programme.
They will develop and maintain knowledge, skills and competencies related to
the role of a healthcare support worker within the service which includes
working in a range of care settings and delivery of person-centred care.
The healthcare
apprenticeship training programme combines and integrates both academic and
work-based learning through close collaboration between employers and education
providers. A healthcare apprentice will be employed by Worcestershire Acute NHS
Trust and will work in a wide range of clinical placement settings in order to
gain a wide appreciation of many health and care contexts and fulfil all the
requirements of the programme.
The overall
outcome from the training programme is that an apprentice is fit to practice in
the widest range of settings as well as being equipped with the specific
knowledge, skills and capabilities required for the context in which they have
trained and are employed.
Main duties of the job
Key
Duties
Deliver
high quality, compassionate care under the direction of a Registered Nurse (or
other registered care professional dependent on setting) with a focus on
promoting patient centred healthcare and promote independence
Have
proficient attitudes and behaviours compatible with NHS Values
Work
as part of a designated clinical and care team delivering care that focuses on
the direct needs of the individual
Carry
out specific delegated clinical and care tasks and responsibilities to a high
standard and competency, under the direction and supervision of a registered
nurse or other registered care professionals dependent on setting
Work
with their assessor, supervisor, manager and professional development team to
take responsibility for developing own clinical competence, leadership and
reflective practice skills within the workplace, while on placements and
through attending the apprentice level 2 programme
Provide
feedback to assist in the evaluation of the healthcare apprentice programme
Develop
by the end of the apprentice level 2 programme the ability to work without
direct supervision, at times delivering care independently in line with the
individuals defined plan of care, within the parameters of practice of the
healthcare support worker role
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams. Our values and behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
Clinical responsibilities
The following list is indicative as
tasks and responsibilities will vary depending on the care setting the
Healthcare support worker apprentice is working in.
Develop
understanding of all elements of the nursing process and be able to assist the
registered nurse in the on-going assessment, planning, management and
evaluation of care
Support
individuals with all aspects of care including daily living, providing
person-centred care and promoting health and independence through awareness
raising and care navigation to other professionals as appropriate
Perform
and record clinical observations including blood pressure, temperature,
respirations, pulse
Accurately
record nutritional and fluid intake
Ensure
the privacy, dignity and safety of individuals is maintained at all times
Demonstrate
the ability to recognise changing priorities seeking advice and guidance from
the Registered Nurse or other registered care professionals as appropriate
Report
back and share information with the registered nurses on the condition,
behaviour, activity and responses of individuals
Recognise
issues relating to safeguarding vulnerable children and adults and report any
problems or raise concerns to the appropriate registered care professionals
Assist
in the assessment of and contribute to the management of risk across several
areas within the environment where care is being administered
Assist
in the implementation of appropriate action to meet the specific physical,
emotional and psychological, social, cultural and spiritual needs of
individuals and carers
Assist
in the delivery of complex care as prescribed by the registered nurse
Develop
understanding of caring for individuals with particular conditions for example
dementia, mental illness, learning disabilities
Develop
skills in relation to coaching/teaching individuals/carers/other staff
Assist
with the implementation and monitoring of clinical standards and outcomes
Develop
a working knowledge of other providers resources and referral systems to
ensure individuals needs are met, within parameters of practice
Engage
in reflective practice including management of self and reflection on own
reactions, asking questions and reflecting on answers given
Demonstrate
good understanding of principles of consent and ensure valid consent is
obtained prior to undertaking nursing and care procedures
Demonstrate
good understanding of the Mental Capacity Act / Deprivation of Liberties and
applies principles to everyday practice seeking advice / guidance from the
Registered Nurse or registered care professional as required
Develop the skills to actively promote self-care
and independence with patients to enable timely discharge.
For a more in depth view of the role please see the full job description
Job description
Job responsibilities
Clinical responsibilities
The following list is indicative as
tasks and responsibilities will vary depending on the care setting the
Healthcare support worker apprentice is working in.
Develop
understanding of all elements of the nursing process and be able to assist the
registered nurse in the on-going assessment, planning, management and
evaluation of care
Support
individuals with all aspects of care including daily living, providing
person-centred care and promoting health and independence through awareness
raising and care navigation to other professionals as appropriate
Perform
and record clinical observations including blood pressure, temperature,
respirations, pulse
Accurately
record nutritional and fluid intake
Ensure
the privacy, dignity and safety of individuals is maintained at all times
Demonstrate
the ability to recognise changing priorities seeking advice and guidance from
the Registered Nurse or other registered care professionals as appropriate
Report
back and share information with the registered nurses on the condition,
behaviour, activity and responses of individuals
Recognise
issues relating to safeguarding vulnerable children and adults and report any
problems or raise concerns to the appropriate registered care professionals
Assist
in the assessment of and contribute to the management of risk across several
areas within the environment where care is being administered
Assist
in the implementation of appropriate action to meet the specific physical,
emotional and psychological, social, cultural and spiritual needs of
individuals and carers
Assist
in the delivery of complex care as prescribed by the registered nurse
Develop
understanding of caring for individuals with particular conditions for example
dementia, mental illness, learning disabilities
Develop
skills in relation to coaching/teaching individuals/carers/other staff
Assist
with the implementation and monitoring of clinical standards and outcomes
Develop
a working knowledge of other providers resources and referral systems to
ensure individuals needs are met, within parameters of practice
Engage
in reflective practice including management of self and reflection on own
reactions, asking questions and reflecting on answers given
Demonstrate
good understanding of principles of consent and ensure valid consent is
obtained prior to undertaking nursing and care procedures
Demonstrate
good understanding of the Mental Capacity Act / Deprivation of Liberties and
applies principles to everyday practice seeking advice / guidance from the
Registered Nurse or registered care professional as required
Develop the skills to actively promote self-care
and independence with patients to enable timely discharge.
For a more in depth view of the role please see the full job description
Person Specification
Qualifications
Essential
- GCSE A* - D, Grade 3 -9 , or Level 1 Functional Skills English Literature or Language
- GCSE A* - D, Grade 3 -9, or Level 1 Functional Skills Mathematics
Experience
Essential
- Experience of working or volunteering in a customer service or customer facing role
- Understanding of and adherence to confidential nature of work
- Demonstrate they have an understanding of the requirements of the HCSW role and holistic care
Desirable
- Experience of working in a health or social care setting
- Computer literate
Other
Essential
- Able to assist others with the delivery of care to patients including toileting and personal care
- Personal physical contact with patients
- Dealing will body fluids and odours whilst providing person centred care to patients
Desirable
- Applicants will be required to stay on programme for 12 months
- Ability to work in high pressure environments
- Ability to deal with distressing, emotionally challenging circumstances for example terminally ill patients, medical/surgical procedures, care as life ends
- Ability to deal tactfully and empathetically with distressed or anxious patients/relatives
Personal Capabilities
Essential
- Work as a member of a team and partake in collaborative working
- Good interpersonal, communication and active listening skills both written and verbal
- Shows an interest in caring for people
- Commitment to Personal Development
- Flexible, reliable and be responsive to change
Desirable
- Time management skills
- prioritise workload
- customer care skills
Person Specification
Qualifications
Essential
- GCSE A* - D, Grade 3 -9 , or Level 1 Functional Skills English Literature or Language
- GCSE A* - D, Grade 3 -9, or Level 1 Functional Skills Mathematics
Experience
Essential
- Experience of working or volunteering in a customer service or customer facing role
- Understanding of and adherence to confidential nature of work
- Demonstrate they have an understanding of the requirements of the HCSW role and holistic care
Desirable
- Experience of working in a health or social care setting
- Computer literate
Other
Essential
- Able to assist others with the delivery of care to patients including toileting and personal care
- Personal physical contact with patients
- Dealing will body fluids and odours whilst providing person centred care to patients
Desirable
- Applicants will be required to stay on programme for 12 months
- Ability to work in high pressure environments
- Ability to deal with distressing, emotionally challenging circumstances for example terminally ill patients, medical/surgical procedures, care as life ends
- Ability to deal tactfully and empathetically with distressed or anxious patients/relatives
Personal Capabilities
Essential
- Work as a member of a team and partake in collaborative working
- Good interpersonal, communication and active listening skills both written and verbal
- Shows an interest in caring for people
- Commitment to Personal Development
- Flexible, reliable and be responsive to change
Desirable
- Time management skills
- prioritise workload
- customer care skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
