Worcestershire Acute Hospitals NHS Trust

Healthcare Assistant Medical Day Care, WRH

The closing date is 03 June 2025

Job summary

WORCESTERSHIRE ROYAL HOSPITAL

MEDICAL DAY CASE UNIT

HEALTHCARE ASSISTANT BAND 2

37.5 HRS PER WEEK

PERMANENT

An opportunity has arisen for a Band 2 Healthcare Assistant to work in the Medical Day Case Unit.

The Medical Day Case Unit is a fast paced unit delivering a range of various evasive procedures and infusional therapies to their patients.

We are looking for an individual who is interested in delivering the highest standard of patient care; experience in this field is not essential however you should be passionate about the quality of care you deliver. You should have a willingness to learn new knowledge and skills as directed by the Unit Manager.

We require enthusiastic individuals who can work flexibly within the team over 7 days. Hours of work are from 8.00 am to 8.30 pm.

For an informal visit or more information please contact :

Vandna Dube or Claire James, Unit Managers on 01905 733462.

Main duties of the job

As a Healthcare Assistant you will provide care to patients under the direct supervision of registered staff. You will have good interpersonal skillsand have the ability to work in a busy environment caring for patients within the Medical Day Case Unit.

If you do not have previous care experience you will be required to undertake the core skills program within 3-6 months of appointment.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,619 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9365-25-0452

Job locations

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD


Job description

Job responsibilities

You will assist with serving meals, including reporting on patient's intake and recording on charts as appropriate.

You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.

You will assist with monitoring patients conditions by taking temperatures, pulse, respirations and weight

You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

You will prepare trolley's and chairs in readiness for patient arrival and help to ensure the unit/department is kept clean, tidy and safe.

You will communicate with patients and their relatives with care and compassion.

You will help to ensure that patients are kept comfortable and receive personalised care.

You will be involved in patient booking in/admission, introducing patients to Unit/department area as directed by registered nurse.

You will assist with the recording and safe keeping of patients property and valuables.

You will assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.

You will safeguard vulnerable adults.

You will report to the nurse in charge of the unit/department matters of concern relating to patients and the unit/department environment.

You may be requested to undertake duties outside your working area to assist within the Trust.

You will ensure the privacy and dignity of patients is met at all times.

You will be adaptable and flexible to working in various areas of the unit/department as required.

Job description

Job responsibilities

You will assist with serving meals, including reporting on patient's intake and recording on charts as appropriate.

You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.

You will assist with monitoring patients conditions by taking temperatures, pulse, respirations and weight

You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

You will prepare trolley's and chairs in readiness for patient arrival and help to ensure the unit/department is kept clean, tidy and safe.

You will communicate with patients and their relatives with care and compassion.

You will help to ensure that patients are kept comfortable and receive personalised care.

You will be involved in patient booking in/admission, introducing patients to Unit/department area as directed by registered nurse.

You will assist with the recording and safe keeping of patients property and valuables.

You will assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.

You will safeguard vulnerable adults.

You will report to the nurse in charge of the unit/department matters of concern relating to patients and the unit/department environment.

You may be requested to undertake duties outside your working area to assist within the Trust.

You will ensure the privacy and dignity of patients is met at all times.

You will be adaptable and flexible to working in various areas of the unit/department as required.

Person Specification

Experience

Essential

  • -Ability to communicate effectively and demonstrate excellent communication skills verbal, listening & written.
  • -Be able to demonstrate an understanding of the concept of confidentiality.
  • -Reliable and punctual.
  • -Ability to cope with stress.
  • -Team worker.
  • -Must be flexible with shift patterns and internal rotation.
  • -Must be able to undertake manual handling activities.

Desirable

  • Keyboard, computer knowledge / IT skills.

Qualifications

Essential

  • -Basic standard of education including Maths and English.
  • -Experience of working in a patient care setting or customer facing environment.

Desirable

  • -NVQ 2 in Care
  • -Experience of working in a healthcare setting
Person Specification

Experience

Essential

  • -Ability to communicate effectively and demonstrate excellent communication skills verbal, listening & written.
  • -Be able to demonstrate an understanding of the concept of confidentiality.
  • -Reliable and punctual.
  • -Ability to cope with stress.
  • -Team worker.
  • -Must be flexible with shift patterns and internal rotation.
  • -Must be able to undertake manual handling activities.

Desirable

  • Keyboard, computer knowledge / IT skills.

Qualifications

Essential

  • -Basic standard of education including Maths and English.
  • -Experience of working in a patient care setting or customer facing environment.

Desirable

  • -NVQ 2 in Care
  • -Experience of working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Unit Manager

Vandna Dube

vandna.dube@nhs.net

+01905763333

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,619 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9365-25-0452

Job locations

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD


Supporting documents

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