Job summary
A secondment opportunity has arisen for a 3-month general
medicine matron post to cover Avon 1, Avon 2 and Avon 4.
General medicine is a new directorate which sits under the
urgent and Emergency care part of the Medicine division.
We are looking for a band 7 nurse who has recent medical
ward manager experience and a commitment to driving improvements within this
new directorate by embedding the fundamentals of care and eliminating function
decline whilst in hospital.
This person will support the teams to manage all the
elements of good timely flow following the rhythm of the day to reduce length
of stay for general medical patients and create environment that is conducive
to a home first culture.
Support the wellbeing of the teams by role modelling the
trust values and positive behaviours.
Please email Clare Bush and Vikki Aston your expression of
interest by Friday 9th May at 1700.
Main duties of the job
Evidence of good clinical managerial experience.
Registered Nurse (Level 1) / ODP
Degree level education
The management arrangements place emphasis upon personal accountability with delegated authority for the achievement of agreed targets and objectives. The overriding aim is to maximise standards of patient care and improve the patient experience within resources available.
The Matron will provide nursing/midwifery leadership to all clinical staff and to actively promote and implement the Trusts strategy for nurses and nursing, focusing on the key objectives and ensuring all clinical staff are committed to its principles.
The Matron will be innovative and provide effective support to facilitate staff and team development and ensure effective communication systems operate within the directorates / countywide services.
The post holder will support their Directorates in the delivery of key performance targets and lead and contribute to service and business development, resource management and nursing/midwifery development with support from the Heads of Nursing.
The Matron will use performance management processes to hold Department managers to account for the standards of practice and resource management in their areas of responsibility.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
Key Duties:
Actively implement the standards set in the Trusts strategy for nurses and nursing acting as a role model for others to emulate, working alongside colleagues and exhibiting high standards of professional behaviour and dress including the wearing of uniform.
- Advise Directorate Managers, clinical Directors and Chief Nursing Officer on professional nursing matters and specific speciality nursing issues.
- Effectively manage the areas resources, both pay and non-pay, and ensure that actual or potential cost pressures are reported to your General Manager and Directorate Accountant.
- Visit Departments within the area of responsibility daily to support Sisters and Charge Nurses and ensure that the resources to Departmental Sisters/Charge Nurses are controlled and utilised effectively to ensure that value for money is demonstrated and high-quality patient care delivered. This will include ensuring that Department budgets are managed effectively and that costs relating to the use of Bank and secondary agency nurses are kept to a minimum.
- Ensure that all Department sisters/charge nurses complete and progress and participate in nursing initiatives such as the Essence of Care programme and HIAs and the performance, benchmarking and action plans are implemented and monitored.
- Identify opportunities to develop innovate roles for all nursing staff in order to meet the evolving needs of patients and new models of care within the Trust.
- Ensure Department Managers take personal responsibility and accountability for Infection Prevention and Control practice within their sphere and responsibility.
- Ensure Department managers take responsibility of standards of environmental cleanliness thereby cleanliness thereby influencing the reduction of hospital acquired infections.
- To be actively involved in maintaining compliance with the NHSLA and CQC standards, ensuring all clinical areas are aware of their responsibilities and are adhering to Trust Policies and putting them into practice.
- Ensuring that patient care is evidence based, monitored and evaluated, instituting appropriate improvement when required, in order to provide high standards of care to all patients.
- Support and encourage multi-disciplinary working, which focuses upon patient pathways, ensuring the smooth transition of the patient through the care process including facilitating the movement of patients through care locations, to ensure patients are cared for within an optimum time frame.
- Take an active role in managing disciplinary issues as necessary, ensuring quality outcomes that can be shared as a means of learning across the Trust.
- Be responsible for and take appropriate actions to performance manage staff as necessary, (including Human Resource and attendance management), and ensure that Departmental Sisters/Charge Nurses are empowered to manage staff who are responsible to them in the same way.
- Ensure they and the staff within their sphere of responsibility receive training in the protection of vulnerable adults, are alert to potential indicators of abuse or neglect of vulnerable adults and know how to act on their concerns in line with the Trust policy.
Education, Training and Development
- To act as an expert resource and provide advice on nursing care in relation to clinical interventions, policies, service development and delivery.
- Develop own and others knowledge and practice across professional and organisational boundaries.
- Empower Departmental Sisters/Charge Nurses supporting the development of their role through enabling them to acquire and maintain appropriate management skills, which enable them to discharge their responsibilities effectively.
- Be acknowledged as an expert professional leader, act as a role model and provide, clinical supervision where applicable to clinicians within the directorate and wider organisational boundaries.
- Create innovative training and educational opportunities in partnership with professional development department and higher education institutes.
- Ensure that an appropriate learning environment is provided for students and liaise with colleagues to optimise student nurse placements, to ensure good quality education and support to all student in the clinical area.
- Ensure that a training and development plan. Based on need, is produced and reviewed annually.
- Participate in the PDR process and undertake annual PDR for all staff for whom the post-holder has line managerial responsibility and ensure that PDR arrangements are in place for all nursing staff within the sphere of responsibility, in order to address training and development needs within your team.
- Contribute to the experience of learners and to ensure delivery of mentorship requirements meeting NMC standards for nursing/midwifery students.
- Facilitate the development of other nurses within the area of responsibility ensuring appropriate succession planning arrangements are in place.
- Ensure that induction packs are orientation programmes are in place for all new staff.
Patient/Carer Support
- Maintain personal contact with patients, relatives and carers being sensitive to their needs for respect, safety, privacy and dignity and act as a senior point of contact. Have visible daily contact with staff, patients and their carers, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently, ensuring excellent and effective communication takes place.
- Ensure that patients views and feedback from patients is valued and acted upon and lessons disseminated, to enable changes in practice if they are necessary.
- Encourage all staff within the sphere of responsibility to take a proactive approach to the resolution of issues, which may give rise to dissatisfaction from patients, their relatives and carers, ensuring effective and comparable resolutions to any concerns expressed.
- Ensure that complaints are investigated in a timely fashion in accordance with Trust policy, promote a culture of dealing with complaints with compassion and responsiveness to ensure that lessons are learned and are disseminated appropriately.
- Actively devise, implement and support the development of health education/promotion strategies/patient information in order to improve the patient experience. Clinical Governance.
- Develop a working environment and culture that actively improves health, safety and security for patients and staff.
- Take appropriate steps to ensure that a safe environment is maintained for patients, staff and visitors within the area of responsibility, by producing risk assessments and action plans for any hazards in the environment.
- Ensure that all untoward incidents and near misses are reported by staff within their area of responsibility in accordance with the Trust policy, and that appropriate mechanisms are put in place to investigate serious clinical incidents under the direction and guidance of the Risk Management Department, following which appropriate action plans are developed and monitored, and lessons are learned and disseminated.
- Endeavour to ensure that staffing levels are maintained that ensure patient safety and any concerns are brought to the attention of the Director of Nursing..
General Duties:
The post holder will: -
Be easily identifiable, visible and accessible to patients and visitors, and in control of the resources necessary to ensure the delivery of the fundamentals of nursing care, acting as a change agent to implement the NHS modernisation agenda and Trust nursing strategies.
- Provide clinical leadership which inspires and motivates others, enabling them to empower all Departmental sisters / charge nurses to have the authority and autonomy they need to improve the patient experience, and to resolve clinical issues such as discharge delays and environmental problems.
- Promote and implement professional competence, authority and credibility.
- Have a key role in the initiatives being undertaken to reduce the incidence of hospital acquired infections.
- Make a significant contribution to the work led by the Director of Nursing to ensure the Trusts enhances its compliance with the Hygiene code, and ensures the provision of a safe, clean patient care environment.
- Ensure that effective and robust communication systems are in place for patients, visitors and staff, and will actively promote a culture of health education and ill-health prevention.
- Ensure that all staff have a clear understanding of the care and environmental standards they are expected to maintain and will take prompt action to rectify poor performance.
- Develop a culture that is flexible and positive to change, where staff feel valued and where opportunities are actively created for individuals to maximise their potential and excel.
- Act as a clinical role model, assessing and delivering care needs as a significant part of their role. They will also ensure high standards of clinical care are consistently achieved and monitored.
This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post-holder and manager will have flexibility to develop and define the detail of the work undertaken.
Job description
Job responsibilities
Key Duties:
Actively implement the standards set in the Trusts strategy for nurses and nursing acting as a role model for others to emulate, working alongside colleagues and exhibiting high standards of professional behaviour and dress including the wearing of uniform.
- Advise Directorate Managers, clinical Directors and Chief Nursing Officer on professional nursing matters and specific speciality nursing issues.
- Effectively manage the areas resources, both pay and non-pay, and ensure that actual or potential cost pressures are reported to your General Manager and Directorate Accountant.
- Visit Departments within the area of responsibility daily to support Sisters and Charge Nurses and ensure that the resources to Departmental Sisters/Charge Nurses are controlled and utilised effectively to ensure that value for money is demonstrated and high-quality patient care delivered. This will include ensuring that Department budgets are managed effectively and that costs relating to the use of Bank and secondary agency nurses are kept to a minimum.
- Ensure that all Department sisters/charge nurses complete and progress and participate in nursing initiatives such as the Essence of Care programme and HIAs and the performance, benchmarking and action plans are implemented and monitored.
- Identify opportunities to develop innovate roles for all nursing staff in order to meet the evolving needs of patients and new models of care within the Trust.
- Ensure Department Managers take personal responsibility and accountability for Infection Prevention and Control practice within their sphere and responsibility.
- Ensure Department managers take responsibility of standards of environmental cleanliness thereby cleanliness thereby influencing the reduction of hospital acquired infections.
- To be actively involved in maintaining compliance with the NHSLA and CQC standards, ensuring all clinical areas are aware of their responsibilities and are adhering to Trust Policies and putting them into practice.
- Ensuring that patient care is evidence based, monitored and evaluated, instituting appropriate improvement when required, in order to provide high standards of care to all patients.
- Support and encourage multi-disciplinary working, which focuses upon patient pathways, ensuring the smooth transition of the patient through the care process including facilitating the movement of patients through care locations, to ensure patients are cared for within an optimum time frame.
- Take an active role in managing disciplinary issues as necessary, ensuring quality outcomes that can be shared as a means of learning across the Trust.
- Be responsible for and take appropriate actions to performance manage staff as necessary, (including Human Resource and attendance management), and ensure that Departmental Sisters/Charge Nurses are empowered to manage staff who are responsible to them in the same way.
- Ensure they and the staff within their sphere of responsibility receive training in the protection of vulnerable adults, are alert to potential indicators of abuse or neglect of vulnerable adults and know how to act on their concerns in line with the Trust policy.
Education, Training and Development
- To act as an expert resource and provide advice on nursing care in relation to clinical interventions, policies, service development and delivery.
- Develop own and others knowledge and practice across professional and organisational boundaries.
- Empower Departmental Sisters/Charge Nurses supporting the development of their role through enabling them to acquire and maintain appropriate management skills, which enable them to discharge their responsibilities effectively.
- Be acknowledged as an expert professional leader, act as a role model and provide, clinical supervision where applicable to clinicians within the directorate and wider organisational boundaries.
- Create innovative training and educational opportunities in partnership with professional development department and higher education institutes.
- Ensure that an appropriate learning environment is provided for students and liaise with colleagues to optimise student nurse placements, to ensure good quality education and support to all student in the clinical area.
- Ensure that a training and development plan. Based on need, is produced and reviewed annually.
- Participate in the PDR process and undertake annual PDR for all staff for whom the post-holder has line managerial responsibility and ensure that PDR arrangements are in place for all nursing staff within the sphere of responsibility, in order to address training and development needs within your team.
- Contribute to the experience of learners and to ensure delivery of mentorship requirements meeting NMC standards for nursing/midwifery students.
- Facilitate the development of other nurses within the area of responsibility ensuring appropriate succession planning arrangements are in place.
- Ensure that induction packs are orientation programmes are in place for all new staff.
Patient/Carer Support
- Maintain personal contact with patients, relatives and carers being sensitive to their needs for respect, safety, privacy and dignity and act as a senior point of contact. Have visible daily contact with staff, patients and their carers, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently, ensuring excellent and effective communication takes place.
- Ensure that patients views and feedback from patients is valued and acted upon and lessons disseminated, to enable changes in practice if they are necessary.
- Encourage all staff within the sphere of responsibility to take a proactive approach to the resolution of issues, which may give rise to dissatisfaction from patients, their relatives and carers, ensuring effective and comparable resolutions to any concerns expressed.
- Ensure that complaints are investigated in a timely fashion in accordance with Trust policy, promote a culture of dealing with complaints with compassion and responsiveness to ensure that lessons are learned and are disseminated appropriately.
- Actively devise, implement and support the development of health education/promotion strategies/patient information in order to improve the patient experience. Clinical Governance.
- Develop a working environment and culture that actively improves health, safety and security for patients and staff.
- Take appropriate steps to ensure that a safe environment is maintained for patients, staff and visitors within the area of responsibility, by producing risk assessments and action plans for any hazards in the environment.
- Ensure that all untoward incidents and near misses are reported by staff within their area of responsibility in accordance with the Trust policy, and that appropriate mechanisms are put in place to investigate serious clinical incidents under the direction and guidance of the Risk Management Department, following which appropriate action plans are developed and monitored, and lessons are learned and disseminated.
- Endeavour to ensure that staffing levels are maintained that ensure patient safety and any concerns are brought to the attention of the Director of Nursing..
General Duties:
The post holder will: -
Be easily identifiable, visible and accessible to patients and visitors, and in control of the resources necessary to ensure the delivery of the fundamentals of nursing care, acting as a change agent to implement the NHS modernisation agenda and Trust nursing strategies.
- Provide clinical leadership which inspires and motivates others, enabling them to empower all Departmental sisters / charge nurses to have the authority and autonomy they need to improve the patient experience, and to resolve clinical issues such as discharge delays and environmental problems.
- Promote and implement professional competence, authority and credibility.
- Have a key role in the initiatives being undertaken to reduce the incidence of hospital acquired infections.
- Make a significant contribution to the work led by the Director of Nursing to ensure the Trusts enhances its compliance with the Hygiene code, and ensures the provision of a safe, clean patient care environment.
- Ensure that effective and robust communication systems are in place for patients, visitors and staff, and will actively promote a culture of health education and ill-health prevention.
- Ensure that all staff have a clear understanding of the care and environmental standards they are expected to maintain and will take prompt action to rectify poor performance.
- Develop a culture that is flexible and positive to change, where staff feel valued and where opportunities are actively created for individuals to maximise their potential and excel.
- Act as a clinical role model, assessing and delivering care needs as a significant part of their role. They will also ensure high standards of clinical care are consistently achieved and monitored.
This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post-holder and manager will have flexibility to develop and define the detail of the work undertaken.
Person Specification
Knowledge
Essential
- Care Quality Commission Standards for Registration.
- CQUINS local and national
- Hygiene Code.
Qualifications
Essential
- Registered Nurse (Level 1).
- Nursing Degree.
- Management qualification.
- Teaching qualification.
Desirable
- Masters (or working towards).
Skills/Knowledge
Essential
- Clinically credible and evidence based practice.
- Highly developed written and verbal communication skills.
- Excellent interpersonal skills.
- Negotiating and influencing skills.
- Ability to achieve change through others.
- Problem solving.
Experience
Essential
- Experience of working in a senior leadership role B7 or above.
- Knowledge of all HR processes and their practical delivery.
- Team building and roles in teams experience.
- Formulation and monitoring of policies / guidelines.
- Complaints Management.
- Performance Management.
- Continuous quality improvement.
- Budget and financial management skills
- Track record of delivering high standards of care
- Audit and evidence of change
Person Specification
Knowledge
Essential
- Care Quality Commission Standards for Registration.
- CQUINS local and national
- Hygiene Code.
Qualifications
Essential
- Registered Nurse (Level 1).
- Nursing Degree.
- Management qualification.
- Teaching qualification.
Desirable
- Masters (or working towards).
Skills/Knowledge
Essential
- Clinically credible and evidence based practice.
- Highly developed written and verbal communication skills.
- Excellent interpersonal skills.
- Negotiating and influencing skills.
- Ability to achieve change through others.
- Problem solving.
Experience
Essential
- Experience of working in a senior leadership role B7 or above.
- Knowledge of all HR processes and their practical delivery.
- Team building and roles in teams experience.
- Formulation and monitoring of policies / guidelines.
- Complaints Management.
- Performance Management.
- Continuous quality improvement.
- Budget and financial management skills
- Track record of delivering high standards of care
- Audit and evidence of change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
