Go back

Virtual Fracture Clinic Co-ordinator T&O

Worcestershire Acute Hospitals NHS Trust

The closing date is 11 May 2025

Apply for this job

Job summary

**THIS VACANCY IS ONLY OPEN TO INTERNAL APPLICANTS FROM WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST**

This is and exciting opportunity to join an established team within the VFC working for 15 hrs weekly.

The successful applicant will have a good level of knowledge of trauma conditions and be able to :-

Deliver expert care with a digital-first approach
Improve patient outcomes and satisfaction
Enjoy flexible working and reduced face-to-face clinic pressures
Be part of a collaborative, forward-thinking team
Contribute to reshaping the future of trauma care

Main duties of the job

The purpose of this role is to ensure complete co-ordination of the virtual fracture clinic sessions. The VFC co-ordinator will assist the on call orthopaedic consultant in each patient consultation ensuring clear plan of care which is communicated to the patient. The VFC co-ordinator will give information, advice and provide a source of knowledge for patients. This will reduce the amount of patients requiring attendance into face to face clinics and ensure appropriate treatment pathways for patients to ensure patient centred working, improve patient care and patient satisfaction. The VFC co-ordinator will work with the team to develop the service for the future.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people
Best experience of care and best outcomes for our patients
Best use of resources
Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9365-25-0367

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Job description

Job responsibilities

Key role and responsibilities

To co-ordinate the VFC session and assist the orthopaedic consultant in communication of the plan of care for each individual patient.
To ensure all patient records are available for the VFC consultations
Prioritise appointments depending on outcome of conversation with patients.
To document and coordinate accurate plans of care for patients and ensure follow up appointments are made and communicated with patients

To give patient information and clinical advice, on the telephone, following consultant review in the virtual fracture clinic empowering patients to manage their own conditions and ensure VTE prophylaxis is assessed and prescribed for appropriate patients.

Arrange onward referrals to speciality orthopaedic consultant and clinic appointments and communicate these with patients.

To produce clear accurate documentation in patient records

To arrange further investigation such as x-ray, MRI, Ultrasound and communicate appointments with patients

To develop effective networks and channels of communication across multi-professional groups.

To ensure good channels of communication between Consultants, Emergency department staff, TNPs, medical secretaries and directorate management

To assist in presentations to educational meetings, seminars and symposia as required

They will drive the process of the VFC and work ensure the process is robust.

The VFC co-ordinator will ensure governance procedures are met and communicate any issues through the departmental governance process.

To work in collaboration with other therapists to audit the service we provide and set out and implement improvement strategies

To produce patient information and ensure robust clinical governance

The post holder will work autonomously but collaborate with the multidisciplinary team.

Internal:

Consultant orthopaedic surgeons and their teams, A&E consultants and their teams, surgical care practitioner, Matron, nursing staff, theatre staff, physiotherapists and occupational therapists, bed management team, the surgical co-ordinator, anaesthetic staff, directorate manager,

External :

General Practitioners, Nursing staff in Community Hospitals.

Risk Assessment:

Contact with bodily fluids

Infection control

Visual display unit operation

Job Summary

Clinical and Audit

Facilitates the process of the VFC on the Worcestershire Royal Hospital to ensure all patients seen within the clinic have robust treatment plans that is communicated with them.

Works closely with on call T&O consultant to develop treatment plans

Has health assessment skills used to triage patients over the telephone to determine any problems encountered by patients.

Works towards independently requesting investigations such as X-ray, Ultrasound, and MRI in accordance with trust protocol.

Is able to give patient information and advice in accordance with local guidance.

Communicated with directorate management team to ensure timely patient care and appropriate use of resources.

Audit the progress of VFC with attention to detail and accuracy and produce reports as requested and present at Directorate governance meetings.

Ensure accurate documentation of information given to patients within notes

To ensure patient enquires are promptly answered and issues are communicated with the on call orthopaedic consultant

Facilitates good communications with all agencies involved in the continuity of patient care.

Acts as a resource for patients, relatives and carers requiring information and advice regarding episode of care.

Arrange follow ups for patients identified in the treatment plan and ensure these are communicated with the patients.

To audit Patient satisfaction and appropriately adjust service needs to accommodate patient experience

Communication and Education

Be a source of knowledge and advise at all levels within the organisation with regards VFC.

Will provide support and advice to the junior medical team.

Provide both formal and informal teaching for orthopaedic clinic staff and plaster room staff.

Provide informal teaching to patients and relatives.

Will participate in induction for medical staff about VFC and treatment protocols

Will pursue personal study in professional development

Will keep adequate records and provide statistical information and reports on request.

Professional

Works within the scope of professional practice, local policies and protocols.

To maintain a professional attitude and perform all duties and conduct themselves in accordance with the NMC professional code of conduct / therapies professional body.

Show evidence of continuing professional development in line with revalidation requirements and maintain professional registration.

Demonstrate trust behaviours.

Vision and Values:

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people

Driving this commitment are the Trust-wide signature behaviours:

Being open and Honest

Ensuring people feel cared for

Showing respect to everyone

Job description

Job responsibilities

Key role and responsibilities

To co-ordinate the VFC session and assist the orthopaedic consultant in communication of the plan of care for each individual patient.
To ensure all patient records are available for the VFC consultations
Prioritise appointments depending on outcome of conversation with patients.
To document and coordinate accurate plans of care for patients and ensure follow up appointments are made and communicated with patients

Arrange onward referrals to speciality orthopaedic consultant and clinic appointments and communicate these with patients.

To produce clear accurate documentation in patient records

To arrange further investigation such as x-ray, MRI, Ultrasound and communicate appointments with patients

To develop effective networks and channels of communication across multi-professional groups.

To ensure good channels of communication between Consultants, Emergency department staff, TNPs, medical secretaries and directorate management

To assist in presentations to educational meetings, seminars and symposia as required

They will drive the process of the VFC and work ensure the process is robust.

The VFC co-ordinator will ensure governance procedures are met and communicate any issues through the departmental governance process.

To work in collaboration with other therapists to audit the service we provide and set out and implement improvement strategies

To produce patient information and ensure robust clinical governance

The post holder will work autonomously but collaborate with the multidisciplinary team.

Internal:

External :

General Practitioners, Nursing staff in Community Hospitals.

Risk Assessment:

Contact with bodily fluids

Infection control

Visual display unit operation

Job Summary

Clinical and Audit

Facilitates the process of the VFC on the Worcestershire Royal Hospital to ensure all patients seen within the clinic have robust treatment plans that is communicated with them.

Works closely with on call T&O consultant to develop treatment plans

Has health assessment skills used to triage patients over the telephone to determine any problems encountered by patients.

Works towards independently requesting investigations such as X-ray, Ultrasound, and MRI in accordance with trust protocol.

Is able to give patient information and advice in accordance with local guidance.

Communicated with directorate management team to ensure timely patient care and appropriate use of resources.

Audit the progress of VFC with attention to detail and accuracy and produce reports as requested and present at Directorate governance meetings.

Ensure accurate documentation of information given to patients within notes

To ensure patient enquires are promptly answered and issues are communicated with the on call orthopaedic consultant

Facilitates good communications with all agencies involved in the continuity of patient care.

Acts as a resource for patients, relatives and carers requiring information and advice regarding episode of care.

Arrange follow ups for patients identified in the treatment plan and ensure these are communicated with the patients.

To audit Patient satisfaction and appropriately adjust service needs to accommodate patient experience

Communication and Education

Be a source of knowledge and advise at all levels within the organisation with regards VFC.

Will provide support and advice to the junior medical team.

Provide both formal and informal teaching for orthopaedic clinic staff and plaster room staff.

Provide informal teaching to patients and relatives.

Will participate in induction for medical staff about VFC and treatment protocols

Will pursue personal study in professional development

Will keep adequate records and provide statistical information and reports on request.

Professional

Works within the scope of professional practice, local policies and protocols.

To maintain a professional attitude and perform all duties and conduct themselves in accordance with the NMC professional code of conduct / therapies professional body.

Show evidence of continuing professional development in line with revalidation requirements and maintain professional registration.

Demonstrate trust behaviours.

Vision and Values:

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

Driving this commitment are the Trust-wide signature behaviours:

Being open and Honest

Ensuring people feel cared for

Showing respect to everyone

Person Specification

Knowledge and skills

Essential

Evidence of current knowledge of orthopaedics and trauma or Muscular skeletal services
Evidence of being up-to-date with current issues in medical and professional care
Evidence of research based practice
Fully aware of principles of infection control
Fully aware of health and safety issues.
Computer literate

Personal Qualities

Essential

Good communication skills.
Good organisational skills
Leadership skills.
Personal resilience
Assertive, enthusiastic, dynamic
Demonstrate initiative, motivation and ability to put things into practice
Calm under pressure
High professional standards
Flexible
Committed to quality improvement

Qualifications

Essential

First level registration
Health Assessment Module
Experience within the speciality of trauma and orthopaedics, muscular skeletal services and or outpatient setting
Evidence of professional development

Desirable

Non medical prescribing
Previous extended role working
Teaching qualification

Experience

Essential

Experience of band 6 or above
Extended role working
Experience of liaising with the medical team and the multidisciplinary team

Desirable

Previous advance practice role

Person Specification

Knowledge and skills

Essential

Evidence of current knowledge of orthopaedics and trauma or Muscular skeletal services
Evidence of being up-to-date with current issues in medical and professional care
Evidence of research based practice
Fully aware of principles of infection control
Fully aware of health and safety issues.
Computer literate

Personal Qualities

Essential

Good communication skills.
Good organisational skills
Leadership skills.
Personal resilience
Assertive, enthusiastic, dynamic
Demonstrate initiative, motivation and ability to put things into practice
Calm under pressure
High professional standards
Flexible
Committed to quality improvement

Qualifications

Essential

First level registration
Health Assessment Module
Experience within the speciality of trauma and orthopaedics, muscular skeletal services and or outpatient setting
Evidence of professional development

Desirable

Non medical prescribing
Previous extended role working
Teaching qualification

Experience

Essential

Experience of band 6 or above
Extended role working
Experience of liaising with the medical team and the multidisciplinary team

Desirable

Previous advance practice role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.