Deputy Directorate Manager

Job description

Job responsibilities

Performance

To ensure that the operational performance of ENT, OMFS, Dermatology is effectively managed to meet agreed objectives and targets. This includes RTT access and cancer standards.

To work in close collaboration with the Deputy Director of Operations/Directorate Manager, Clinical Service Leads and Matron/Senior Nurses to set and deliver Directorate objectives, in line with Divisional and Corporate targets and strategies.

To manage and deliver income and expenditure (I&E) financial balance on the specialty budget devolved to the Directorate.

To plan and monitor performance against all activity targets and other service objectives. To ensure that all national and locally agreed performance indicators are understood and met.

To work closely with Cancer Services Team, ICB and Cancer Alliance to ensure continued development, review, management and monitoring of the delivery of standards associated with the NHS Cancer Plan as they relate to the Directorate.

To work with clinical colleagues to ensure that day case rates improve and all opportunities are taken and implemented to deliver clinical services on an ambulatory basis.

To manage ENT, OMFS, Dermatology performance, responding to complaints and incident investigations, highlighting concerns to the Clinical Service Leads and/or Matrons as necessary. To agree and monitor implementation of subsequent action plans.

To manage the specialty risk register and escalate appropriate risks to the Divisional risk register.

To take responsibility for the Directorates compliance with H&S and CNST/NHSLA standards. To identify, agreed and implement subsequent action plans.

To provide regular updates on specialty performance to the Deputy Director of Operations/Directorate Manager, Cancer Manager and Divisional Director of Operations to facilitate reporting as required.

Financial Management

To hold the budget for the designated specialty, managing delivery of income and expenditure (I&E) financial balance. This will involve working with the Finance team to understand and manage all aspects of financial performance including delivery of CPIP.

To develop Business Cases for the specialty as required for presentation to the Divisional Team. This will involve liaison with financial, informatics and workforce colleagues to build an appropriate case of need.

To liaise with the contracts team to ensure that the specialty maximises income through robust coding, costing and pricing processes.

To ensure compliance with Standing Financial Instructions (SFI).

Business / Policy / Planning

To support delivery of the annual capacity and business planning process for the designated specialty and contribute to the Directorate plan e.g. Identify annual objectives, cost improvement savings, cost pressures, capital requirements as part of this process to agreed timescales.

To support the Deputy Director of Operations/Directorate Manager, Clinical Service Lead, Matrons/Ward Managers, Departmental Managers and other key personnel within the Directorate in undertaking strategic and developmental reviews of their services and action planning for identified areas for improvement.

To work closely with the finance and business teams to develop innovative methods of income generation (fully understanding the implications of patient choice), financial control, strategic planning and bids for new opportunities, modernisation and public/private partnership funding.

To draft business cases /briefing documents and papers, for submission by the Deputy Director of Operations/Directorate Manager / Divisional Director of Operations, Nursing, Medicine and Nursing to other Trust groups as necessary.

To effectively manage the implementation of agreed outcomes from submitted papers/reports as detailed above.

To support the Deputy Director of Operations/Directorate Manager in ensuring the review and update of policies/procedures and working practices across specialities/departments within the Directorate to ensure standards of practice are maintained. To contribute to the update and rewriting of Trust wide policies.

To ensure all Trust policies are adhered to within the Directorate.

To undertake project work as directed by the Deputy Director of Operations/Directorate Manager / Divisional Director of Operations.

Transformation

To work in conjunction with the Clinical Service Leads and Matrons to facilitate service redesign and improvement in the context of the Trusts 4Ward Improvement methodology.

To lead, advise and support the ENT, OMFS, Dermatology teams on the development and implementation of strategies that respond to key national initiatives such as the NICE, Patient Choice and GIRFT.

To be fully aware of relevant service/technological developments within the specialty and wider Directorate. Ensure any opportunities are progressed with costs and benefits presented for decision-making.

People Management

To motivate and take line management responsibility (direct and delegated) for all non-clinical staff within ENT, OMFS, Dermatology.

To ensure appropriate implementation of Trust HR policies.

To oversee the effective recruitment, induction, training and development of all non-clinical staff within departments across the Directorate, ensuring that each member of staff has a robust appraisal.

To ensure Junior Doctor compliance in relation to European Working Time Directive, working closely with Clinical Leads to achieve this.

To work with the Divisional Management team to review workforce plans with Clinical Service Leads, Matrons and HR to ensure appropriate and effective workforce planning in short-, medium- and long-term scenarios.

To ensure effective communication channels are established, maintained and developed within the specialty.

To work closely with the Human Resources team in developing a partnership working framework with staff representatives within the specialty.

Governance

To develop a strategy to enhance quality standards within the Specialties in line with the overall objectives of the hospital. Establish appropriate mechanisms to monitor achievement and take action in the event of underperformance in line with the processes established within the Directorate and the wider Division.

To ensure specific quality initiatives within the Specialties are co-ordinated, implemented and reviewed. To manage any operational issues arising from governance reviews. This will often require implementing changes in practice.

To identify opportunities for change that will improve or assist the development of clinical practice and which leads to improvements in quality or efficiency within the directorates.

To ensure effective risk management and quality assurance policies are in place and they are compliant with Trust policy and procedure.

Corporate & On Call Duties

To participate in the Trusts senior management on-call rota.

To investigate / hear internal staff grievances / complaints from other Divisions as required.

Improving Diversity and Inclusive Recruitment

As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel.

Person Specification

Experience

Essential

• Previous NHS management experience:
• Developing Business cases
• Managing staff
• Managing projects within appropriate timescales
• Managing complaints
• Budget management
• Experience of leading and achieving change in a complex environment
• Experience of leading re-design or change management initiatives
• Experience of assisting negotiations involving complex, sensitive and contentious matters
• Experience of assisting service planning taking into account finance, manpower, equipment and organisational factors.

Desirable

• Experience of managing a service with competing stakeholders
• Previous experience working within a radiological imaging department
• Experience of managing budgets
• Experience in developing and implementing policies

Other Job Requirements

Essential

• Standard Clauses
• Due to the nature of our work, all posts are deemed to require DBS clearance. All posts working with children or vulnerable adults are required to be checked against ISA Vetting and Barring lists and may require ISA registration. Due to the nature of our work, all posts are deemed to require DBS clearance.

Skills

Essential

• Ability to build, develop and motivate an effective team
• Ability to influence/ persuade others with a positive approach and respect for work colleagues
• Excellent verbal and written communication skills
• Ability to work prioritise and work to tight deadlines
• Computer literate
• Ability to analyse information and evaluate situations to draw appropriate conclusions
• Decision making and problem-solving skill
• Budgetary management skills
• Excellent communication skills

Desirable

• Awareness of strategic management processes and their application e.g. fiscal planning, manpower
• Understand the role of IT in delivery of an effective service
• Experience of data manipulation and advanced excel skills
• Knowledge of the national and regional health strategies

Personal Qualities

Essential

• Self-motivated with a high drive for success
• Ability to work as a team but also on own initiative
• Adopts a flexible approach

Qualifications

Essential

• Educated to degree level or evidence of equivalent experience in a health discipline or management role
• Evidence of continued professional development

Desirable

• Educated to Masters level or evidence of equivalent experience in a health discipline or management role

Knowledge/Understanding

Essential

• Knowledge of NHS management issues:
• National agendas and initiatives
• Patient management issues
• Patient flow processes
• Knowledge of risk management issues
• Knowledge of the clinical governance agenda
• Previous knowledge of policy development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)