Job summary
The post holder will work as an integral part of the clinical ward /
area team and to be responsible for the co-ordination of all patient facilities/
services in the ward area, ensuring a clean, safe and comfortable environment.
Main duties of the job
The main element of the role is ensuring and supporting the delivery of
cleaning, catering and minor maintenance, together with other specified tasks
to meet individual patients needs, as determined by the ward sister/charge
nurse.
The
post holder will work co-operatively
with colleagues, as part of the team and perform additional duties as and when
directed by the ward clinical team,
to enable nursing staff to undertake direct patient care.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
The post holder will work as an integral part of the clinical ward / area team and to be responsible for the co-ordination of all patient facilities/ services in the ward area, ensuring a clean, safe and comfortable environment.
The main element of the role is ensuring and supporting the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the ward sister/charge nurse.
The post holder will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care.
Key Duties:
1.When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives
2.Communicate effectively with other team members.
3.Work as part of the ward team to ensure the continual provision of the highest possible standards of service.
4.Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
5.Co-ordinate any special dietary requirements patients meals and ensure patients have access to information about the out of hours menu information and communicate with the Catering Department.
6.To liaise with maintenance staff to ensure that equipment is in working order
7.Demonstrate how to use the bed head telephone and communication system, and ensure these are maintained in accordance with agreed protocols
8.Handle individual patient requests as they arise
9.Organise and update notice boards as appropriate
10.Ensure written patient information is in date and given to patients when appropriate.
11.Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients carers and relatives
12.Act as a point of contact for ward based volunteers, providing local induction and day to day guidance
Job description
Job responsibilities
The post holder will work as an integral part of the clinical ward / area team and to be responsible for the co-ordination of all patient facilities/ services in the ward area, ensuring a clean, safe and comfortable environment.
The main element of the role is ensuring and supporting the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the ward sister/charge nurse.
The post holder will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care.
Key Duties:
1.When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives
2.Communicate effectively with other team members.
3.Work as part of the ward team to ensure the continual provision of the highest possible standards of service.
4.Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
5.Co-ordinate any special dietary requirements patients meals and ensure patients have access to information about the out of hours menu information and communicate with the Catering Department.
6.To liaise with maintenance staff to ensure that equipment is in working order
7.Demonstrate how to use the bed head telephone and communication system, and ensure these are maintained in accordance with agreed protocols
8.Handle individual patient requests as they arise
9.Organise and update notice boards as appropriate
10.Ensure written patient information is in date and given to patients when appropriate.
11.Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients carers and relatives
12.Act as a point of contact for ward based volunteers, providing local induction and day to day guidance
Person Specification
Qualifications
Essential
- Basic education to GCSE or equivalent level
Desirable
- NVQ or equivalent in relevant subject
- Basic Food Hygiene Certificate
Experience
Essential
- Previous experience in hospitality/customer facing or care environment
- Experience of working in a team
Desirable
- Supervisory experience in the
- NHS or similar environment
- Experience of undertaking a housekeeper role
Person Specification
Qualifications
Essential
- Basic education to GCSE or equivalent level
Desirable
- NVQ or equivalent in relevant subject
- Basic Food Hygiene Certificate
Experience
Essential
- Previous experience in hospitality/customer facing or care environment
- Experience of working in a team
Desirable
- Supervisory experience in the
- NHS or similar environment
- Experience of undertaking a housekeeper role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
