Job summary
Join Our Improvement Team Lead the Way in Improvement
Are you passionate about driving positive change? Do you
want to be part of cross-functional, interdisciplinary improvement projects
that make a real impact? If so, this could be the perfect opportunity for you.
As an Ambassador of Our Trusts Improvement System,
you will be at the forefront of our improvement journey, working alongside a
multi-skilled team to innovate, collaborate, and inspire. Whether you are clinical
or non-clinical, this role is an excellent stepping stone for anyone eager
to develop their skills in continuous improvement and Improvement coaching.
In this role as Improvement Facilitator, you will:
Support and facilitate improvement initiatives
that enhance patient care and operational efficiency.
Work closely with teams across the Trust,
fostering collaboration and innovation.
Encourage a proactive, problem-solving culture,
helping teams find sustainable solutions.
If you're ready to make a difference and play a key role in
shaping the future of our Trust, we would love to hear from you.
For more information,
please contact r.rane@nhs.net
Main duties of the job
In this role as Improvement Facilitator, you will
Support and facilitate improvement initiatives
that enhance patient care and operational efficiency.
Work closely with teams across the Trust,
fostering collaboration and innovation.
Encourage a proactive, problem-solving culture,
helping teams find sustainable solutions.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
For the full job description, please access the attached document under Supporting Information
Key elements of the role is to
Support and facilitate improvement initiatives that enhance patient care and operational efficiency.
Work closely with teams across the Trust, fostering collaboration and innovation.
Encourage a proactive, problem-solving culture, helping teams find sustainable solutions
Job description
Job responsibilities
For the full job description, please access the attached document under Supporting Information
Key elements of the role is to
Support and facilitate improvement initiatives that enhance patient care and operational efficiency.
Work closely with teams across the Trust, fostering collaboration and innovation.
Encourage a proactive, problem-solving culture, helping teams find sustainable solutions
Person Specification
Qualifications
Essential
- Educated to degree level or able to demonstrate an equivalent level of specialist knowledge, training and experience.
- Evidence of continuing professional development relevant to the role
Desirable
- Training in improvement methods or techniques
Qualities
Essential
- Demonstrates respect and support for others
- Diplomatic
- Caring
- Attention to detail
- Ability to build positive relationships with stakeholders to deliver outcomes
- Calm and focused when under pressure
- Good team player and actively supports the team to be successful
- Demonstrates perseverance
- Solution-focused
- Good organisational skills and time management skills
Experience
Essential
- Experience of leading, undertaking or participating in improvement work
- Experience of engagement with a range of stakeholders at all levels
- Proven track record of supporting frontline staff to deliver improvements with evidence of benefits.
- Experience of coaching others
- Experience of working collaboratively, with colleagues at a range of levels throughout the organisation
- Experience of data analysis, sometimes with complex data
- Experience of presenting and/or educating others
- Experience of managing difficult conversations
- Experience of facilitating / chairing small groups / team meetings
Desirable
- Experience of working in an improvement team in an Acute hospital trust
- Experience of supporting patient involvement in improvement initiatives or projects
- Experience of training others in a classroom or virtual setting
- Experience of working across a range of departments within an Acute Trust
- Experience of collecting data using observations, audit or other data collection tools
Skills/Knowledge
Essential
- Presentation skills (virtual and classroom)
- Teaching skills
- Coaching skills
- Facilitation skills
- Microsoft Office skills
- Data analysis and data presentation skills
- Negotiation skills
- Understanding of NHS acute trusts and the national and local context in which they operate
- Knowledge of improvement tools and techniques and of their application
- Well-developed written and verbal communication skills, including report writing skills
- Ability to work individually with minimal supervision and to take personal responsibility
- Organisational skills with the ability to meet deadlines
Desirable
- Developing learning material
Person Specification
Qualifications
Essential
- Educated to degree level or able to demonstrate an equivalent level of specialist knowledge, training and experience.
- Evidence of continuing professional development relevant to the role
Desirable
- Training in improvement methods or techniques
Qualities
Essential
- Demonstrates respect and support for others
- Diplomatic
- Caring
- Attention to detail
- Ability to build positive relationships with stakeholders to deliver outcomes
- Calm and focused when under pressure
- Good team player and actively supports the team to be successful
- Demonstrates perseverance
- Solution-focused
- Good organisational skills and time management skills
Experience
Essential
- Experience of leading, undertaking or participating in improvement work
- Experience of engagement with a range of stakeholders at all levels
- Proven track record of supporting frontline staff to deliver improvements with evidence of benefits.
- Experience of coaching others
- Experience of working collaboratively, with colleagues at a range of levels throughout the organisation
- Experience of data analysis, sometimes with complex data
- Experience of presenting and/or educating others
- Experience of managing difficult conversations
- Experience of facilitating / chairing small groups / team meetings
Desirable
- Experience of working in an improvement team in an Acute hospital trust
- Experience of supporting patient involvement in improvement initiatives or projects
- Experience of training others in a classroom or virtual setting
- Experience of working across a range of departments within an Acute Trust
- Experience of collecting data using observations, audit or other data collection tools
Skills/Knowledge
Essential
- Presentation skills (virtual and classroom)
- Teaching skills
- Coaching skills
- Facilitation skills
- Microsoft Office skills
- Data analysis and data presentation skills
- Negotiation skills
- Understanding of NHS acute trusts and the national and local context in which they operate
- Knowledge of improvement tools and techniques and of their application
- Well-developed written and verbal communication skills, including report writing skills
- Ability to work individually with minimal supervision and to take personal responsibility
- Organisational skills with the ability to meet deadlines
Desirable
- Developing learning material
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
