Job summary
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to work within the Audiology Department at Worcester Royal Hospital & Alexandra Hospital Redditch. The role will be shared over both sites. This is a full time positional of 37.5 hours 4 -5 days a week depending on clinical need. However would consider applicants who can offer at least 32 hours a week.
We are seeking a confident individual with a professional front of house manner and the ability to organise workload.
The successful candidate will support the Audiologists by performing hearing aid repairs, stock control and answering patient's enquiries.
Accurate recording of patient details and appointments is also required. Occasional travel around the county to other departments such as Kidderminster Hospital may also be required.
The success candidate will be prepared to undertake additional training required to acquire the Audiology Assistant Basic Certificate course. Tis would require travel to Trafford Hospital Manchester. Three days a month for five months hence flexibility to attend this course is essential.
Main duties of the job
Job
PurposeTo
assist the audiologist in the performance of their dutiesTo perform range of routine tasks, including
patient preparation and routine equipment maintenance.To undertake servicing and programming of
replacement hearing aids and contribute to the patients rehabilitation
programme.To undertake administrative and clerical duties
involved in the day-to-day running of the department.To participate in maintaining a safe working
environment
Key Duties:
Servicing
and maintenance of hearing aids
Assisting
the qualified audiologist in patient preparation and clinical procedures.
Advice
on hearing aid care to patients and care workers.
To
assist audiologists in outpatient clinics at various hospitals, health centres
and GP practices within the County
Administration To
undertake administrative and clerical duties involved in the day-to-day running
of the Audiology and Hearing Aid Services Department.
Responsible
for dispatching adults/paediatrics moulds and hearing aids for repair, together
with the relevant documentation and the subsequent booking in procedure using
the computerised audiology patient management system.
Maintenance
of patients records and assisting in the collection of statistical
information.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
Job
Purpose:
To
assist the audiologist in the performance of their duties
To perform range of routine tasks, including
patient preparation and routine equipment maintenance.
To undertake servicing and programming of
replacement hearing aids and contribute to the patients rehabilitation
programme.
To undertake administrative and clerical duties
involved in the day-to-day running of the department.
To participate in maintaining a safe working
environment
Key Duties:
Clinical
Servicing
and maintenance of hearing aids, to include programming of digital hearing
aids.
Assisting
the qualified audiologist in patient preparation and clinical procedures.
Advice
on hearing aid care to patients and care workers.
To
assist audiologists in outpatient clinics at various hospitals, health centres
and GP practices within the County.
Stock control
Administration
To
undertake administrative and clerical duties involved in the day-to-day running
of the Audiology and Hearing Aid Services Department.
Responsible
for dispatching adults/paediatrics moulds and hearing aids for repair, together
with the relevant documentation and the subsequent booking in procedure using
the computerised audiology patient management system.
Maintenance
of patients records and assisting in the collection of statistical
information.
To
assist in the smooth running of the audiology service, ensuring records are
kept accurately, stock levels are regularly checked and administration is up to
date.
To
participate in departmental income generation and balancing daily account,
prior to paying into the cashier.
To
gain a general understanding of other departmental activities.
Equipment
To
ensure calibration of audiometric test equipment, to BSA/departmental
recommended procedures. Undertaking daily and weekly B700 mechanical and
biological calibration, reporting any discrepancies to a Principal Audiologist.
Job description
Job responsibilities
Job
Purpose:
To
assist the audiologist in the performance of their duties
To perform range of routine tasks, including
patient preparation and routine equipment maintenance.
To undertake servicing and programming of
replacement hearing aids and contribute to the patients rehabilitation
programme.
To undertake administrative and clerical duties
involved in the day-to-day running of the department.
To participate in maintaining a safe working
environment
Key Duties:
Clinical
Servicing
and maintenance of hearing aids, to include programming of digital hearing
aids.
Assisting
the qualified audiologist in patient preparation and clinical procedures.
Advice
on hearing aid care to patients and care workers.
To
assist audiologists in outpatient clinics at various hospitals, health centres
and GP practices within the County.
Stock control
Administration
To
undertake administrative and clerical duties involved in the day-to-day running
of the Audiology and Hearing Aid Services Department.
Responsible
for dispatching adults/paediatrics moulds and hearing aids for repair, together
with the relevant documentation and the subsequent booking in procedure using
the computerised audiology patient management system.
Maintenance
of patients records and assisting in the collection of statistical
information.
To
assist in the smooth running of the audiology service, ensuring records are
kept accurately, stock levels are regularly checked and administration is up to
date.
To
participate in departmental income generation and balancing daily account,
prior to paying into the cashier.
To
gain a general understanding of other departmental activities.
Equipment
To
ensure calibration of audiometric test equipment, to BSA/departmental
recommended procedures. Undertaking daily and weekly B700 mechanical and
biological calibration, reporting any discrepancies to a Principal Audiologist.
Person Specification
Qualifications
Essential
- Good general education including English and Maths GCSE grade C or above and the ability to learn and undertake dedicated training programmes.
Desirable
- Previous Health care assistant or NVQ Level 3 qualifications
Experience
Essential
- Working towards developing experience in the field of Audiology
Desirable
- Previous experience of audiology or hearing related involvement.
- Previous experience working with patients
Skills and Knowledge
Essential
- Ability to prepare & present reports/care records and ability to bridge communication barriers created by deafness, young patients and those with further mental and physical difficulty
- IT literate
- Evidence of CPD
- Good Oral Communication skills
Desirable
- Previous use of IT Publisher and Excel Spreadsheets
Person Specification
Qualifications
Essential
- Good general education including English and Maths GCSE grade C or above and the ability to learn and undertake dedicated training programmes.
Desirable
- Previous Health care assistant or NVQ Level 3 qualifications
Experience
Essential
- Working towards developing experience in the field of Audiology
Desirable
- Previous experience of audiology or hearing related involvement.
- Previous experience working with patients
Skills and Knowledge
Essential
- Ability to prepare & present reports/care records and ability to bridge communication barriers created by deafness, young patients and those with further mental and physical difficulty
- IT literate
- Evidence of CPD
- Good Oral Communication skills
Desirable
- Previous use of IT Publisher and Excel Spreadsheets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
