Job summary
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to work within the Audiology Department at Worcester Royal Hospital & Alexandra Hospital Redditch. The role will be shared over both sites. This is a full time positional of 37.5 hours 4 -5 days a week depending on clinical need. However would consider applicants who can offer at least 32 hours a week.
We are seeking a confident individual with a professional front of house manner and the ability to organise workload.
The successful candidate will support the Audiologists by performing hearing aid repairs, stock control and answering patient's enquiries.
Accurate recording of patient details and appointments is also required. Occasional travel around the county to other departments such as Kidderminster Hospital may also be required.
The success candidate will be prepared to undertake additional training required to acquire the Audiology Assistant Basic Certificate course. Tis would require travel to Trafford Hospital Manchester. Three days a month for five months hence flexibility to attend this course is essential.
Please note we cannot offer Sponsorship for this role.
Main duties of the job
Job PurposeTo assist the audiologist in the performance of their dutiesTo perform range of routine tasks, including patient preparation and routine equipment maintenance.To undertake servicing and programming of replacement hearing aids and contribute to the patients rehabilitation programme.To undertake administrative and clerical duties involved in the day-to-day running of the department.To participate in maintaining a safe working environment
Key Duties:
Servicing and maintenance of hearing aids
Assisting the qualified audiologist in patient preparation and clinical procedures.
Advice on hearing aid care to patients and care workers.
To assist audiologists in outpatient clinics at various hospitals, health centres and GP practices within the County
Administration
To undertake administrative and clerical duties involved in the day-to-day running of the Audiology and Hearing Aid Services Department.
Responsible for dispatching adults/paediatrics moulds and hearing aids for repair, together with the relevant documentation and the subsequent booking in procedure using the computerised audiology patient management system.
Maintenance of patients records and assisting in the collection of statistical information.
About us
Worcestershire Acute Hospitals NHS Trust is a large
acute and specialised hospital trust that provides a range of local acute
services to the residents of Worcestershire and more specialised services to a
larger population in Herefordshire and beyond.
The Trust operates hospital-based services from
three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our
caring staff are recognised as providing good and outstanding patient-centred
care. You could be one of them.
We are committed to recruiting the best people to
work with us. Our values, which we ask all staff to demonstrate, underpin our
everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise
accreditation - this means we are committed to embedding flexible working
within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a
DBS check as part of their employment check will have the cost of this check
(at the current rate) deducted from their salary. Please see link in Supporting
Information section for more details on DBS checks and costs.
Job description
Job responsibilities
To assist the audiologist in the performance of their duties
To perform range of routine tasks, including patient preparation and routine equipment maintenance.
To undertake servicing and programming of replacement hearing aids and contribute to the patients rehabilitation programme.
To undertake administrative and clerical duties involved in the day-to-day running of the department.
To participate in maintaining a safe working environment
Key Duties:
Clinical
Servicing and maintenance of hearing aids, to include programming of digital hearing aids.
Assisting the qualified audiologist in patient preparation and clinical procedures.
Advice on hearing aid care to patients and care workers.
To assist audiologists in outpatient clinics at various hospitals, health centres and GP practices within the County.
Stock control
Administration
To undertake administrative and clerical duties involved in the day-to-day running of the Audiology and Hearing Aid Services Department.
Responsible for dispatching adults/paediatrics moulds and hearing aids for repair, together with the relevant documentation and the subsequent booking in procedure using the computerised audiology patient management system.
Maintenance of patients records and assisting in the collection of statistical information.
To assist in the smooth running of the audiology service, ensuring records are kept accurately, stock levels are regularly checked and administration is up to date.
To participate in departmental income generation and balancing daily account, prior to paying into the cashier.
To gain a general understanding of other departmental activities.
Equipment
To ensure calibration of audiometric test equipment, to BSA/departmental recommended procedures. Undertaking daily and weekly B700 mechanical and biological calibration, reporting any discrepancies to a Principal Audiologist.
Job description
Job responsibilities
To assist the audiologist in the performance of their duties
To perform range of routine tasks, including patient preparation and routine equipment maintenance.
To undertake servicing and programming of replacement hearing aids and contribute to the patients rehabilitation programme.
To undertake administrative and clerical duties involved in the day-to-day running of the department.
To participate in maintaining a safe working environment
Key Duties:
Clinical
Servicing and maintenance of hearing aids, to include programming of digital hearing aids.
Assisting the qualified audiologist in patient preparation and clinical procedures.
Advice on hearing aid care to patients and care workers.
To assist audiologists in outpatient clinics at various hospitals, health centres and GP practices within the County.
Stock control
Administration
To undertake administrative and clerical duties involved in the day-to-day running of the Audiology and Hearing Aid Services Department.
Responsible for dispatching adults/paediatrics moulds and hearing aids for repair, together with the relevant documentation and the subsequent booking in procedure using the computerised audiology patient management system.
Maintenance of patients records and assisting in the collection of statistical information.
To assist in the smooth running of the audiology service, ensuring records are kept accurately, stock levels are regularly checked and administration is up to date.
To participate in departmental income generation and balancing daily account, prior to paying into the cashier.
To gain a general understanding of other departmental activities.
Equipment
To ensure calibration of audiometric test equipment, to BSA/departmental recommended procedures. Undertaking daily and weekly B700 mechanical and biological calibration, reporting any discrepancies to a Principal Audiologist.
Person Specification
Qualifications
Essential
- Good general education including English and Maths GCSE grade C or above
- The ability to learn and undertake dedicated training programmes
Desirable
- Previous Health care assistant or NVQ Level 3 qualifications
Skills and Knowledge
Essential
- Ability to prepare & present reports/care records and ability to bridge communication barriers created by deafness, young patients and those with further mental and physical difficulty
- IT literate Evidence of CPD
- Good Oral Communication skills
Desirable
- Previous use of IT Publisher and Excel Spreadsheets
Experience
Essential
- Working towards developing experience in the field of Audiology
Desirable
- Previous experience of audiology or hearing related involvement
- Previous experience working with patients
Person Specification
Qualifications
Essential
- Good general education including English and Maths GCSE grade C or above
- The ability to learn and undertake dedicated training programmes
Desirable
- Previous Health care assistant or NVQ Level 3 qualifications
Skills and Knowledge
Essential
- Ability to prepare & present reports/care records and ability to bridge communication barriers created by deafness, young patients and those with further mental and physical difficulty
- IT literate Evidence of CPD
- Good Oral Communication skills
Desirable
- Previous use of IT Publisher and Excel Spreadsheets
Experience
Essential
- Working towards developing experience in the field of Audiology
Desirable
- Previous experience of audiology or hearing related involvement
- Previous experience working with patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
