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Worcestershire Acute Hospitals NHS Trust

Support Medical Secretary, Cardiology

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This job is now closed

Job summary

We are looking for a Support Medical Secretary to join our friendly and passionate admin team. The post will be with the Cardiology Medical Secretarial team based in Kings Court 1 at Worcestershire Royal Hospital.

The successful candidate will need to be an experienced secretary who thrives on a challenge and is confident and competent at prioritising their workload efficiently. You should possess excellent typing and communication skills. Furthermore, we require a motivated individual to provide a professional service to our patients and clinical staff whilst having a working knowledge of Microsoft word, email and the Trusts IT systems.

If you are an experienced medical secretary, AMSPAR or equivalent this would be an advantage.

For informal enquires please contact Laura Preston 01905 763333. EXT 39572

Main duties of the job

Main duties of the job

For a detailed description of the role duties please refer to the main job description attached.

JOB PURPOSE

To provide comprehensive administrative and audio typing support for the Consultant Staff and their junior teams, assisting with achieving Trust and departmental objectives through liaising with relevant people and teams.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Details

Date posted

12 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working, Compressed hours

Reference number

C9365-24-1261

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

1. To assist with the sorting of the day to day incoming mail, taking action or referring back to the senior medical secretary, where necessary.

2. To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.

3. To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.

4. To ensure that patient case notes are as up-to-date and accurate by actively participating in the filing of patient related documentation at the earliest opportunity.

5. To ensure that case notes are controlled and delivered and participate with the Medical Records staff to reduce the incidences of lost notes and deliver them to clinical users, as soon as possible. To ensure that all case notes are tracked out prior to sending them out of the office.

6. To participate in the use of the PAS system to establish patient information and produce patient documentation as required.

7. To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.

8. To undertake any photocopying and collation as required.

9. To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.

Job description

Job responsibilities

1. To assist with the sorting of the day to day incoming mail, taking action or referring back to the senior medical secretary, where necessary.

2. To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.

3. To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.

4. To ensure that patient case notes are as up-to-date and accurate by actively participating in the filing of patient related documentation at the earliest opportunity.

5. To ensure that case notes are controlled and delivered and participate with the Medical Records staff to reduce the incidences of lost notes and deliver them to clinical users, as soon as possible. To ensure that all case notes are tracked out prior to sending them out of the office.

6. To participate in the use of the PAS system to establish patient information and produce patient documentation as required.

7. To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.

8. To undertake any photocopying and collation as required.

9. To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.

Person Specification

Skills and Knowledge

Essential

  • Audio typing.
  • In-depth working knowledge of Microsoft Office.

Desirable

  • Knowledge of NHS systems.

Qualifications

Essential

  • GCSE English & Maths
  • Recognised word processing/typing qualification

Desirable

  • Shorthand qualification.
  • AMSPAR qualification.

Personal Qualities

Essential

  • Excellent verbal and written communication skills.
  • Flexible and adaptable.
  • Able to work under pressure.
  • Ability to work under own initiative and part of a team.

Experience

Essential

  • Proven secretarial experience.
  • Experience of working in a busy office.

Desirable

  • NHS experience.
  • Use of OASIS PAS system.
  • Medical secretarial experience.
Person Specification

Skills and Knowledge

Essential

  • Audio typing.
  • In-depth working knowledge of Microsoft Office.

Desirable

  • Knowledge of NHS systems.

Qualifications

Essential

  • GCSE English & Maths
  • Recognised word processing/typing qualification

Desirable

  • Shorthand qualification.
  • AMSPAR qualification.

Personal Qualities

Essential

  • Excellent verbal and written communication skills.
  • Flexible and adaptable.
  • Able to work under pressure.
  • Ability to work under own initiative and part of a team.

Experience

Essential

  • Proven secretarial experience.
  • Experience of working in a busy office.

Desirable

  • NHS experience.
  • Use of OASIS PAS system.
  • Medical secretarial experience.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Laura Preston

lpreston1@nhs.net

01905763333

Details

Date posted

12 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working, Compressed hours

Reference number

C9365-24-1261

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

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