Worcestershire Acute Hospitals NHS Trust

Ward Clerk SAU

Information:

This job is now closed

Job summary

Surgical Assessment Unit - Ward Clerk

Full Time - 37.5hours

An opportunity to join the Surgical Assessment Unit as a ward clerk for 37.5 hours per week. The post holder would need to provide a courteous, efficient and professional ward clerk service, making a valuable contribution to support patient care from the time of admission, transfer or discharge. The successful candidate would be the first contact point for all ward visitors and members of the multi-professional team so good interpersonal skills are essential.

We are looking for a well organized, enthusiastic individual to work within our dynamic team. You will need to be able to work flexibly and apply a methodical approach to a varying workload in what can be a fast paced, pressurized environment. You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven.

Previous NHS clerical experience is desirable, and administrative and keyboard skills would be an advantage. The successful candidate will need an excellent telephone manner and must be able to deal efficiently with members of the public and all disciplines of hospital staff.

For further information, please contact ward manager Amy Clarke at amy.clarke45@nhs.net or tel 01905 763333 ext 30147

Main duties of the job

Use of manual and computerised systems including PAS, Bluespier, EZ notes, Sunrise tomaintain and check patient registration details and demographic information

Retrieve patient information

Record the issue and receipt of records on the PAS case note tracking system

To check EZ notes and ensure they are available for planned TCIs

Filing reports / correspondence / forms etc in an ordered manner, to facilitate the efficient retrieval of such documentation on request.

Repairing case notes folders

Making up new folders, registering patients

Ordering stationary suppliers when required

Inputting date for audits

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Details

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-24-1110

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

The post holder will provide a comprehensive administrative/receptionist service to the department. This will include making appointments on computerised systems in accordance with agreed policies and procedures, filing of notes and inputting data required for audits.This post involves handling medical notes and VDU work. Individuals may be exposed to violence and aggression.

Key Responsibilities

Use of manual and computerised systems including PAS, Bluespier, EZ notes, Sunrise to:

Maintain and check patient registration details and demographic information

Retrieve patient information

Record the issue and receipt of records on the PAS case note tracking system

To check EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filing reports / correspondence / forms etc in an ordered manner, to facilitate the efficient retrieval of such documentation on request.

Repairing case notes folders

Making up new folders, registering patients

Ordering stationary suppliers when required

Inputting date for audits

Job description

Job responsibilities

The post holder will provide a comprehensive administrative/receptionist service to the department. This will include making appointments on computerised systems in accordance with agreed policies and procedures, filing of notes and inputting data required for audits.This post involves handling medical notes and VDU work. Individuals may be exposed to violence and aggression.

Key Responsibilities

Use of manual and computerised systems including PAS, Bluespier, EZ notes, Sunrise to:

Maintain and check patient registration details and demographic information

Retrieve patient information

Record the issue and receipt of records on the PAS case note tracking system

To check EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filing reports / correspondence / forms etc in an ordered manner, to facilitate the efficient retrieval of such documentation on request.

Repairing case notes folders

Making up new folders, registering patients

Ordering stationary suppliers when required

Inputting date for audits

Person Specification

Skills and Personal Qualities

Essential

  • Good organisational / time management skills including contact with general public
  • Good clear handwriting
  • Ability to work as part of a ward team and on own initiative
  • Basic numeracy
  • Able to work in a team
  • Ability to work to deadlines
  • Awareness of self-presentation suitable for the workplace.
  • Flexibility

Desirable

  • Basic IT skills
  • PAS, EZ notes, Bluespier, Sunrise, ICE skills

Qualifications

Essential

  • Basic standard of second/comprehensive education

Desirable

  • Any recognised typing qualifications

Experience

Essential

  • None required training will be given

Desirable

  • Previous clerical/reception experience within a hospital
Person Specification

Skills and Personal Qualities

Essential

  • Good organisational / time management skills including contact with general public
  • Good clear handwriting
  • Ability to work as part of a ward team and on own initiative
  • Basic numeracy
  • Able to work in a team
  • Ability to work to deadlines
  • Awareness of self-presentation suitable for the workplace.
  • Flexibility

Desirable

  • Basic IT skills
  • PAS, EZ notes, Bluespier, Sunrise, ICE skills

Qualifications

Essential

  • Basic standard of second/comprehensive education

Desirable

  • Any recognised typing qualifications

Experience

Essential

  • None required training will be given

Desirable

  • Previous clerical/reception experience within a hospital

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Amy Clarke

amy.clarke45@nhs.net

01905763333

Details

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-24-1110

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

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