Job summary
The successful candidate will be working alongside a small team of Anatomical Pathology Technicians (APT's) who work on a rotational basis between the Alexandra and Worcester Royal Hospital mortuaries.
The post holder will be required to work primarily at the Alexandra Hospital mortuary .
You will be expected toprovide support to the team of APT's in the day to day running of the mortuary whichprovides a post mortem examination Service to the Local Authority, H.M. Coroner and the
Worcestershire Acute Hospitals NHS Trust at the WRH & the Alexandra
Hospital.
Main duties of the job
- You will be expected to deal with direct and indirect enquiries or telephone calls as required. The post holder will be required to deal in a sensitive and empathetic manner with distressed relatives.
- To enter and retrieve patient information using the laboratory computer system.
- To admit and release deceased from the hospital or community, to include physical body checks and aministration tasks.
- To ensure adequate identification of the body is maintained at all times.
- To complete body checks for deceased
- Undressing of deceased.
- To carry out the day to day monitoring, cleaning and maintenance of mortuary equipment.
- To ensure accurate record keeping of temperature monitoring charts, cleaning schedules and capacity lists
- To ensure accurate record keeping deceased valuables and to conduct weekly safe check
- To assist in the receipt and control of consumables.
- To adhere to all departmental standard operating procedures, policies and health and safety regulations
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
- To provide support to the mortuary service that meets nationally accepted standards (UKAS and HTA).
- To effectively deal with direct and indirect enquiries or telephone calls as required. The post holder will be required to deal in a sensitive and empathetic manner with distressed relatives.
- To enter and retrieve patient information using the laboratory computer system.
- To admit and release deceased from the hospital or community, to include physical body checks and aministration tasks.
- To ensure adequate identification of the body is maintained at all times.
- To complete body checks for deceased
- Undressing of deceased.
- To carry out the day to day monitoring, cleaning and maintenance of mortuary equipment.
- To ensure accurate record keeping of temperature monitoring charts, cleaning schedules and capacity lists
- To ensure accurate record keeping deceased valuables and to conduct weekly safe check
- To assist in the receipt and control of consumables.
- To adhere to all departmental standard operating procedures, policies and health and safety regulations
- Transfer of samples to the Pathology department
- Following procedure for use of caution cards where relevant. ( Same name, remove with care, Risk of infection)
- Following procedure for informing External users of any potential risk of infection when releasing deceased.
-
- To remove ICD and pacemakers and and arrange for ICD deactivation in the cardiology department. To reconstruct the incision after removal of device.
- To assist SOCO with fingerprinting of the deceased
- To record and store any drugs received
- To facilitate doctors completing cremation paperwork by allowing them to view deceased.
- To accept/record POCs into the department and transfer to the laboratory for disposal.
- Checking the generic email account to receive PM instruction, release paperwork, NOK statements and other communication from the Coroners Office and other external users.
- To arrange delivery of hospital notes for Coroners cases, and return after post mortem. To receive, store and return ED admission notes (where EZnotes is not available)
- Book appointments for viewings and identifications of deceased in line with departmental policy.This will involve speaking directly to the bereaved famiies and friends of the deceased patient.
- To facilitate transfers across. Eg bodies for PM/ collection.
- To facilitate the transfer and collection of foetuses to/from Birmingham Womens Hospital together with appropriate paperwork and record keeping.
- To ensure that all accidents/incidents occurring within the area of working are reported, via Datix in a timely manner and in accordance within the Trust Policies
- To frequently manoeuvre, transfer and lift bodies (average weight 65kg-140kg) using the equipment provided
- To occasionally manoeuvre, transfer and lift bariatric bodies (250kg+) with the use of the hydraulic hoist and Patslide.
- To perform any other duties covered by the post holders competencies after consultation and agreement with the line manager
- To use the Tutela system to monitor fridge temperatures, act on alarm calls received, and log in to the website to sign off alarm calls.
- To undertake office based work to include answering the phone, responding to emails and sending faxes.
- Reports fridge spaces to the mortuary manager/deputy mortuary manager/APTs.
- To expedite releases by contacting funeral directors and coroners officers.
Job description
Job responsibilities
- To provide support to the mortuary service that meets nationally accepted standards (UKAS and HTA).
- To effectively deal with direct and indirect enquiries or telephone calls as required. The post holder will be required to deal in a sensitive and empathetic manner with distressed relatives.
- To enter and retrieve patient information using the laboratory computer system.
- To admit and release deceased from the hospital or community, to include physical body checks and aministration tasks.
- To ensure adequate identification of the body is maintained at all times.
- To complete body checks for deceased
- Undressing of deceased.
- To carry out the day to day monitoring, cleaning and maintenance of mortuary equipment.
- To ensure accurate record keeping of temperature monitoring charts, cleaning schedules and capacity lists
- To ensure accurate record keeping deceased valuables and to conduct weekly safe check
- To assist in the receipt and control of consumables.
- To adhere to all departmental standard operating procedures, policies and health and safety regulations
- Transfer of samples to the Pathology department
- Following procedure for use of caution cards where relevant. ( Same name, remove with care, Risk of infection)
- Following procedure for informing External users of any potential risk of infection when releasing deceased.
-
- To remove ICD and pacemakers and and arrange for ICD deactivation in the cardiology department. To reconstruct the incision after removal of device.
- To assist SOCO with fingerprinting of the deceased
- To record and store any drugs received
- To facilitate doctors completing cremation paperwork by allowing them to view deceased.
- To accept/record POCs into the department and transfer to the laboratory for disposal.
- Checking the generic email account to receive PM instruction, release paperwork, NOK statements and other communication from the Coroners Office and other external users.
- To arrange delivery of hospital notes for Coroners cases, and return after post mortem. To receive, store and return ED admission notes (where EZnotes is not available)
- Book appointments for viewings and identifications of deceased in line with departmental policy.This will involve speaking directly to the bereaved famiies and friends of the deceased patient.
- To facilitate transfers across. Eg bodies for PM/ collection.
- To facilitate the transfer and collection of foetuses to/from Birmingham Womens Hospital together with appropriate paperwork and record keeping.
- To ensure that all accidents/incidents occurring within the area of working are reported, via Datix in a timely manner and in accordance within the Trust Policies
- To frequently manoeuvre, transfer and lift bodies (average weight 65kg-140kg) using the equipment provided
- To occasionally manoeuvre, transfer and lift bariatric bodies (250kg+) with the use of the hydraulic hoist and Patslide.
- To perform any other duties covered by the post holders competencies after consultation and agreement with the line manager
- To use the Tutela system to monitor fridge temperatures, act on alarm calls received, and log in to the website to sign off alarm calls.
- To undertake office based work to include answering the phone, responding to emails and sending faxes.
- Reports fridge spaces to the mortuary manager/deputy mortuary manager/APTs.
- To expedite releases by contacting funeral directors and coroners officers.
Person Specification
Experience
Essential
- Previous experience in working with the general public.
Desirable
- Previous experience in working with the general public on a one to one basis.
- Previous experience in a profession allied to medicine.
- Previous experience working with the bereft.
Qualifications
Essential
- Education equivalent to 4 GCSEs including mathematics & English subject at Grade 4 or above.
Desirable
- Previous experience of working in a mortuary or funeral directors in whatever capacity.
Person Specification
Experience
Essential
- Previous experience in working with the general public.
Desirable
- Previous experience in working with the general public on a one to one basis.
- Previous experience in a profession allied to medicine.
- Previous experience working with the bereft.
Qualifications
Essential
- Education equivalent to 4 GCSEs including mathematics & English subject at Grade 4 or above.
Desirable
- Previous experience of working in a mortuary or funeral directors in whatever capacity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
