Job summary
Times are changing in Worcestershire. We are looking for passionate, committed, and hungry Nurses to help us grow and expand our Urgent Care services across the county and deliver real change for our patients.
You will be joining our team at a truly exciting time for Worcestershire with the recent launch of our multi-million pound Urgent and Emergency Care development on the Worcestershire Royal Hospital site. This will bring the Acute Medicine and Emergency Medicine footprint under one roof, and bring our front-door teams closer together. A new 28-bedded AMU, and SDEC area capable of caring for 18 patients on chairs and 12 patients on trolleys has already opened and is providing an improved experience for patients.
Improving Diversity and Inclusive Recruitment:
As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.
Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel.
If you have any queries about expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email robert.saunders1@nhs.net
Main duties of the job
Main duties of the job
- The post holder will support the Divisional Director of Nursing in balancing the challenges of providing high quality, safe services, with excellent outcomes and in a way that delivers efficiencies, meeting the expectations of patients and the public.
- The post-holder leads the Divisional nursing team in delivering high standards, evidence based services that puts safety, quality and the patient experience at the centre. They will be responsible for ensuring that the governance agenda is adhered to.
- The post-holder provides innovative professional leadership in order to ensure and consistently develop a high quality, safe and cost effective service for patients. They will work in partnership with the Divisional Director of Nursing, Matrons and senior ward managers / charge nurses and ward / department staff.
- The post-holder supports the development of well structures patient pathways, leading on developing innovative new ways of working and new ways of providing services against the modernisation agenda.
- participates in Trust local and national projects to both promote and develop nursing. They will lead workforce and nursing workload benchmarking and analysis to drive productivity benefits across the Division.
- required to maintain clinical credibility by spending a minimum of 20% time in clinical practice within the Division across all three sites.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
JOB PURPOSE
- The post holder will support the Divisional Director of Nursing in balancing the challenges of providing high quality, safe services, with excellent outcomes and in a way that delivers efficiencies, meeting the expectations of patients and the public.
- The post-holder leads the Divisional nursing team in delivering high standards, evidence based services that puts safety, quality and the patient experience at the centre. They will be responsible for ensuring that the governance agenda is adhered to.
- The post-holder provides innovative professional leadership in order to ensure and consistently develop a high quality, safe and cost effective service for patients. They will work in partnership with the Divisional Director of Nursing, Matrons and senior ward managers / charge nurses and ward / department staff.
- The post-holder supports the development of well structures patient pathways, leading on developing innovative new ways of working and new ways of providing services against the modernisation agenda.
- The post holder will lead the nursing workforce agenda and maximise its contribution to the achievement of the Trust and Divisional strategic goals. The post holder will ensure that this is achieved in accordance with the patient need and nationally determined and locally developed professional standards.
- The post holder participates in Trust local and national projects to both promote and develop nursing. They will lead workforce and nursing workload benchmarking and analysis to drive productivity benefits across the Division.
- The post holder will directly manage a group of specialist nursing roles across the Division ensuring innovation and efficiencies are maintained.
- The Deputy Divisional Nurse is required to maintain clinical credibility by spending a minimum of 20% time in clinical practice within the Division across all three sites.
KEY RESPONSIBILITIES
1.Professional Leadership
- Work appropriately managed in accordance with the Nursing and Midwifery Code: Professional Standards of practice and behaviour for nurses and midwives (2015).
- Provide professional leadership supporting the Divisional Director of Nursing in devising, implementing and reviewing strategies for the development of clinical practice, education and management of quality issues.
- Provide clinical leadership to the Division, ensuring all professional staff are appropriately managed and supported to maximise their engagement, motivation, efficiency and effectiveness.
- Use appraisal system to ensure that strategic and Divisional objectives are reflected in individual and team performance objectives. Ensure consistency in performance objectives for Matrons and Lead Nurses; ensuring same applied to ward managers / charge nurses and ward / departmental staff.
- Coach Matrons / Lead Nurses in management of resources to ensure effectiveness is maximised. Nurture potential to ensure succession planning.
- Ensure that clear agreed policies, procedures and protocols are in place to support the delivery of safe services and care to patients. Ensure that these policies are published widely, available, understood and acted upon.
- Provide a visible authoritative and effective presence for nursing teams for assistance, guidance, support and an effective role model for staff.
- Develop leadership capability and attitudes across wards and departments. Work with the matrons and lead nurses and role model the effective use of relevant various leadership styles.
Risk & Governance and improving patient safety, quality and experience
- Work with the Divisional Management Team and speciality leads to develop a culture of continuous quality improvement. Work alongside the Quality and Governance lead to ensure processes and systems are in place to monitor and improve quality
- Establish and lead on systems that ensure the Division fulfils its obligation for statutory reporting across the range of workforce related issues. This will include all unify, benchmarking and six monthly reviews.
- Will lead on developing new and innovative roles across the Division.
- Will lead on the action plan from the annual patient and staff surveys identifying and prioritising the Divisional themes and issues.
- Ensure compliance with Information Governance and Data Protection requirements and develop a culture to ensure that patient confidentiality and Information Governance is embedded across the Division.
Strategy and Service Improvements
- Contribute to the development and realisation of the Divisional clinical strategy and business plan.
- Identify and lead service improvement projects working effectively with clinicians, managers, clinical staff and other agencies. Promote improved patient care.
- Lead change through others by using collaborative and facilitative approaches to work in partnership with teams enabling fresh perspectives to be explored and developed. Enable others to take the lead in implementing change.
- Keep abreast of national and local developments within the services and contribute to shaping the vision for implementation.
- Will lead on workforce reviews across the Division incorporating new ways of working.
Performance Management
- Implement a robust system across the Division to evidence and monitor the nursing contribution to national and local standards of care:
To lead on the work across the Division to ensure compliance with the CQC essential healthcare standards and rait progress
To lead on the performance review process within the Division
To lead on the Nursing Quality Audits on, monitoring outcomes and initiating service improvement
To lead on the specific CQUINS and Key Performance Indictors across the Division
Lead on performance monitoring of quality and safety ward to board using the Trust Safety and Quality Information Dashboard (SQuID) and reporting by exception/corrective action statement
To ensure the delivery of infection prevention and control healthcare associated infections reduction year on year and that high standards of cleanliness are maintained
- To ensure the delivery of infection prevention and control healthcare associated infections reduction year on year and that high standards of cleanliness are maintained
- To establish mechanisms for monitoring and reporting progress against service objectives, ensuring that variations are addressed and highlighted to the Divisional management team for action
- To ensure that individual performance reviews are in place to include personal development plans, and that service objectives are reflected in individual personal objectives.
- To ensure that all objectives, performance standards, local and national priorities are achieved by:
Holding matrons / lead nurses and ACPs to account for delivery of their objectives
Working with the senior nursing team to produce robust corrective plans where necessary
Providing professional advice and guidance to ensure that objectives are achieved
Delivering personal objectives and actions agreed with the Divisional Director of Nursing and Divisional Director of Operations
5. Improving the way we work
- To review the nursing workforce in line with Trust requirements at six monthly intervals.
- Work with HR to develop robust recruitment strategy that provides a stable workforce.
- Identify learning needs of the nursing workforce and work with the Matrons to deliver this in the most cost effective manner.
- Develop annual education and training plan for the Division, prioritising requirements for service development and new ways of working- in line with CQC and other external bodies.
- Work with the Divisional Director of Nursing, Associate Chief Nurse for Workforce and Deputy Chief Nurse to ensure service developments and inform curriculum development at under graduate and post graduate level.
6. Service and Financial Management
- To identify, support and implement Trust-wide cost saving schemes, through service and productivity improvements
- Contribute effectively to the Trusts financial strategies and plans, maximising opportunities to develop services in support of the national agenda
- Oversee the development, review and monitoring of Quality Impact Assessments in the Division for business cases and QIPP schemes
7. Personal Development / Other
- Deputise for Divisional Director of Nursing as required.
- Identify own development needs and maintain the knowledge and skills necessary to perform role effectively.
- Undertake own personal development activities through the pursuit of relevant professional and academic study.
- Network locally and nationally promoting WHAT b sharing developing practice initiatives at conferences and by written publication.
- Take part in Trust wide on call duties.
Job description
Job responsibilities
JOB PURPOSE
- The post holder will support the Divisional Director of Nursing in balancing the challenges of providing high quality, safe services, with excellent outcomes and in a way that delivers efficiencies, meeting the expectations of patients and the public.
- The post-holder leads the Divisional nursing team in delivering high standards, evidence based services that puts safety, quality and the patient experience at the centre. They will be responsible for ensuring that the governance agenda is adhered to.
- The post-holder provides innovative professional leadership in order to ensure and consistently develop a high quality, safe and cost effective service for patients. They will work in partnership with the Divisional Director of Nursing, Matrons and senior ward managers / charge nurses and ward / department staff.
- The post-holder supports the development of well structures patient pathways, leading on developing innovative new ways of working and new ways of providing services against the modernisation agenda.
- The post holder will lead the nursing workforce agenda and maximise its contribution to the achievement of the Trust and Divisional strategic goals. The post holder will ensure that this is achieved in accordance with the patient need and nationally determined and locally developed professional standards.
- The post holder participates in Trust local and national projects to both promote and develop nursing. They will lead workforce and nursing workload benchmarking and analysis to drive productivity benefits across the Division.
- The post holder will directly manage a group of specialist nursing roles across the Division ensuring innovation and efficiencies are maintained.
- The Deputy Divisional Nurse is required to maintain clinical credibility by spending a minimum of 20% time in clinical practice within the Division across all three sites.
KEY RESPONSIBILITIES
1.Professional Leadership
- Work appropriately managed in accordance with the Nursing and Midwifery Code: Professional Standards of practice and behaviour for nurses and midwives (2015).
- Provide professional leadership supporting the Divisional Director of Nursing in devising, implementing and reviewing strategies for the development of clinical practice, education and management of quality issues.
- Provide clinical leadership to the Division, ensuring all professional staff are appropriately managed and supported to maximise their engagement, motivation, efficiency and effectiveness.
- Use appraisal system to ensure that strategic and Divisional objectives are reflected in individual and team performance objectives. Ensure consistency in performance objectives for Matrons and Lead Nurses; ensuring same applied to ward managers / charge nurses and ward / departmental staff.
- Coach Matrons / Lead Nurses in management of resources to ensure effectiveness is maximised. Nurture potential to ensure succession planning.
- Ensure that clear agreed policies, procedures and protocols are in place to support the delivery of safe services and care to patients. Ensure that these policies are published widely, available, understood and acted upon.
- Provide a visible authoritative and effective presence for nursing teams for assistance, guidance, support and an effective role model for staff.
- Develop leadership capability and attitudes across wards and departments. Work with the matrons and lead nurses and role model the effective use of relevant various leadership styles.
Risk & Governance and improving patient safety, quality and experience
- Work with the Divisional Management Team and speciality leads to develop a culture of continuous quality improvement. Work alongside the Quality and Governance lead to ensure processes and systems are in place to monitor and improve quality
- Establish and lead on systems that ensure the Division fulfils its obligation for statutory reporting across the range of workforce related issues. This will include all unify, benchmarking and six monthly reviews.
- Will lead on developing new and innovative roles across the Division.
- Will lead on the action plan from the annual patient and staff surveys identifying and prioritising the Divisional themes and issues.
- Ensure compliance with Information Governance and Data Protection requirements and develop a culture to ensure that patient confidentiality and Information Governance is embedded across the Division.
Strategy and Service Improvements
- Contribute to the development and realisation of the Divisional clinical strategy and business plan.
- Identify and lead service improvement projects working effectively with clinicians, managers, clinical staff and other agencies. Promote improved patient care.
- Lead change through others by using collaborative and facilitative approaches to work in partnership with teams enabling fresh perspectives to be explored and developed. Enable others to take the lead in implementing change.
- Keep abreast of national and local developments within the services and contribute to shaping the vision for implementation.
- Will lead on workforce reviews across the Division incorporating new ways of working.
Performance Management
- Implement a robust system across the Division to evidence and monitor the nursing contribution to national and local standards of care:
To lead on the work across the Division to ensure compliance with the CQC essential healthcare standards and rait progress
To lead on the performance review process within the Division
To lead on the Nursing Quality Audits on, monitoring outcomes and initiating service improvement
To lead on the specific CQUINS and Key Performance Indictors across the Division
Lead on performance monitoring of quality and safety ward to board using the Trust Safety and Quality Information Dashboard (SQuID) and reporting by exception/corrective action statement
To ensure the delivery of infection prevention and control healthcare associated infections reduction year on year and that high standards of cleanliness are maintained
- To ensure the delivery of infection prevention and control healthcare associated infections reduction year on year and that high standards of cleanliness are maintained
- To establish mechanisms for monitoring and reporting progress against service objectives, ensuring that variations are addressed and highlighted to the Divisional management team for action
- To ensure that individual performance reviews are in place to include personal development plans, and that service objectives are reflected in individual personal objectives.
- To ensure that all objectives, performance standards, local and national priorities are achieved by:
Holding matrons / lead nurses and ACPs to account for delivery of their objectives
Working with the senior nursing team to produce robust corrective plans where necessary
Providing professional advice and guidance to ensure that objectives are achieved
Delivering personal objectives and actions agreed with the Divisional Director of Nursing and Divisional Director of Operations
5. Improving the way we work
- To review the nursing workforce in line with Trust requirements at six monthly intervals.
- Work with HR to develop robust recruitment strategy that provides a stable workforce.
- Identify learning needs of the nursing workforce and work with the Matrons to deliver this in the most cost effective manner.
- Develop annual education and training plan for the Division, prioritising requirements for service development and new ways of working- in line with CQC and other external bodies.
- Work with the Divisional Director of Nursing, Associate Chief Nurse for Workforce and Deputy Chief Nurse to ensure service developments and inform curriculum development at under graduate and post graduate level.
6. Service and Financial Management
- To identify, support and implement Trust-wide cost saving schemes, through service and productivity improvements
- Contribute effectively to the Trusts financial strategies and plans, maximising opportunities to develop services in support of the national agenda
- Oversee the development, review and monitoring of Quality Impact Assessments in the Division for business cases and QIPP schemes
7. Personal Development / Other
- Deputise for Divisional Director of Nursing as required.
- Identify own development needs and maintain the knowledge and skills necessary to perform role effectively.
- Undertake own personal development activities through the pursuit of relevant professional and academic study.
- Network locally and nationally promoting WHAT b sharing developing practice initiatives at conferences and by written publication.
- Take part in Trust wide on call duties.
Person Specification
Experience
Essential
- Significant experience at Band 8a or above that includes: Experience of 2 years working in a senior leadership role
- Evidence of advanced knowledge and understanding of the quality and safety agenda
- Managing service level change in an acute hospital setting
- Team building and roles in teams experience
- Resolving user concerns effectively
- Continuous quality improvement
- Budget and financial management
- Track record of delivering high standards of care
Knowledge
Essential
- Current Health Service Priorities Local, regional and national nursing agenda Key Performance Indicators Care Quality Commission Standards for Registration CQUINS local and national Modernisation Agenda
Skills
Essential
- Clinically credible and evidence based practice
- Highly developed written and verbal communication skills
- Excellent interpersonal skills
- Highly developed negotiating and influencing skills
- Ability to achieve change through others Staff empowerment and development
- Ability to make judgements involving complex facts or situations, which require the analysis, interpretation and comparison of a range of options Problem solving
- Flexibility Works effectively in a pressurised environment
Desirable
- Experience compiling reports suitable for Board submission
Improving Diversity and Inclusive Recruitment
Essential
- As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel.
Qualifications
Essential
- Registered Nurse (Level 1) Degree related to Nursing or equivalent
- Masters degree or equivalent experience
- Evidence of on-going personal and professional development Leadership qualification
Desirable
- Post Grad Management Qualification
Person Specification
Experience
Essential
- Significant experience at Band 8a or above that includes: Experience of 2 years working in a senior leadership role
- Evidence of advanced knowledge and understanding of the quality and safety agenda
- Managing service level change in an acute hospital setting
- Team building and roles in teams experience
- Resolving user concerns effectively
- Continuous quality improvement
- Budget and financial management
- Track record of delivering high standards of care
Knowledge
Essential
- Current Health Service Priorities Local, regional and national nursing agenda Key Performance Indicators Care Quality Commission Standards for Registration CQUINS local and national Modernisation Agenda
Skills
Essential
- Clinically credible and evidence based practice
- Highly developed written and verbal communication skills
- Excellent interpersonal skills
- Highly developed negotiating and influencing skills
- Ability to achieve change through others Staff empowerment and development
- Ability to make judgements involving complex facts or situations, which require the analysis, interpretation and comparison of a range of options Problem solving
- Flexibility Works effectively in a pressurised environment
Desirable
- Experience compiling reports suitable for Board submission
Improving Diversity and Inclusive Recruitment
Essential
- As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel.
Qualifications
Essential
- Registered Nurse (Level 1) Degree related to Nursing or equivalent
- Masters degree or equivalent experience
- Evidence of on-going personal and professional development Leadership qualification
Desirable
- Post Grad Management Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
