Job summary
Do you want a new challenge? Are
you an experienced pharmacy technician who is full of ideas and committed to developing
and promoting the use of IT and digital transformation across
the Trust? If you have enthusiasm and understanding of the benefits
of what technology can deliver and want to be a crucial part of our team we would
love to hear from you!
We are looking for a dynamic, enthusiastic pharmacy technician to join the Sunrise Electronic Prescribing and Administration (EPMA) Team
on a 12 month fixed term contract to provide maternity cover.
The Trust has recently deployed its new Sunrise EPR system across its 3 sites,
and are currently in the process of implementing the EPMA functionality. You'll
be supporting the EPMA Senior Lead Pharmacist with its day-to-day management
and acting as the interface between IT and clinical colleagues.
The post offers a pharmacy technician with IT and operational skills the
opportunity to innovate and further develop the use of technology and
informatics to deliver our expanding digital agenda and quality improvement
opportunities.
We are committed to achieving a balance between high quality service delivery and professional development. We can offer you a supportive and training-focused environment, within our friendly team.
To discuss the post in further detail and/or arrange an accompanied visit
please contact Glen Tsang Senior Lead EPR/EPMA Pharmacist: glen.tsang@nhs.net
Main duties of the job
Key responsibilities for the
post will include:
Under the leadership of the EPMA Senior Lead
Pharmacist provide expert support in the technical aspects of the development,
implementation and upgrading of the Trust-wide EPMA system.
Supporting and overseeing the building of the
new EPMA drug catalogue.
Ensuring the EPMA system works seamlessly for
the end user e.g. clinical workflows and decision support.
Assist when required the set up new medicines,
users, cost centres and consultants on the pharmacy stock management system and
EPMA system.
Delivering a program of digital transformation
alongside the wider EPR work stream and other clinical staff within the Digital
Directorate.
Support with staff training in the use of EPMA
across the Trust.
Helping to develop processes that will make
delivery of patient care more streamlined and efficient.
Helping in the implementation of any upgrades of
the EPMA, pharmacy stock management and other pharmacy IT systems, including
training and updating of standard operating procedures (SOPs).
Supporting the EPMA Senior Lead Pharmacist in
the future implementation of new developments within or related to the pharmacy
IT.
To work in partnership with the Pharmacy IT
Technician to deliver safe and effective digital medicines management.
Maintaining their professional competencies as
registered pharmacy technician.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
The EPMA lead technicians
prime responsibility will be to:
Provide subject matter expert guidance on the
EPMA aspects of the Trusts Digital Care Record (DCR);
Implement the required medicine configurations and workflows within the DCR so
they are reproducible through testing to provide clinical assurance;
Help in the operational running and development
of the DCR EPMA functionality;
Be the primary contact for all EPMA issues across
the Trust;
Key Duties:
1. Electronic Prescribing and Medicines Administration
(EPMA) System
The post holder will be
responsible for:
Under the leadership of the EPMA Senior
Pharmacist provide expert support in the technical aspects of the development,
implementation and upgrading of the Trust-wide EPMA system;
Implement the required medicine configurations and workflows so they are reproducible
through testing to provide clinical assurance;
Ensuring
the EPMA system works seamlessly for the end user e.g. clinical workflows and decision support;
Ensure
the efficient operation and integration of the EPMA and pharmacy IT systems;
Produce
well defined and tested Business Continuity Plans in the case of systems
outages;
Developing
processes in systems or practice that will make delivery of patient care more
streamlined and efficient;
Supporting
the EPMA Senior Pharmacist in the future implementation of new developments
within or related to the pharmacy department
Assist when
required the set up new medicines ,
users, cost centres and consultants on the pharmacy stock management system and
EPMA system, ensuring they are correctly linked to directorates and
specialities to ensure effective and accurate costing of medicines use
Helping
in the implementation of any upgrades of the EPMA, pharmacy stock management
and other pharmacy IT systems, including training and updating of standard
operating procedures (SOPs).
Ensuring
that software and hardware is compliant with all relevant legislation, the
Trust Medicines Policy and Trust standards of corporate governance
Support
with staff training in the use of EPMA, all pharmacy IT systems allowing for
safe and appropriate use of pharmacy IT equipment
Entering
and checking the accuracy of new medicine entities, amendments and patient details on
the pharmacy and trust systems ensuring compliance with pharmaceutical
standards
Attend
system user group meetings as required.
2. Pharmacy Information reporting
The post holder will:
Support the EPMA and Pharmacy Informatics Team
Lead with provision of financial and operational information required for the
effective management of medicines .
Produce routine reports to capture and
communicate prescribing and administration information of patients to healthcare
professionals.
Produce ad hoc reports for auditing and other
purposes.
Analyse and interpret complex data and provide
it in a format that meets the requesters needs, linking with other Trust
activity information to provide greater insight into pharmacy data and using
external sources to provide efficiency and quality benchmarks
Devise and validate specialist reports to
provide prescribing and administration information which relate to key performance
indicators as directed by the Pharmacy Triumvirate Team.
3.
Management
The post holder will:
Support and deputise for the EPMA Senior Pharmacist in their absence in
relation to EPMA
Supervise pharmacy technicians, pharmacy
assistants, pre-registration pharmacy
technicians, Foundation training pharmacists as assigned
Be able to analyse and interpret complex data
using standard reporting tools e.g. MS Excel as well as providing it in a
format that meets the requestors needs.
4.
Clinical Governance and Clinical Audit:
The post-holder will:
Help design, develop and undertake audits to
improve EPMA system, pharmacy IT services and to ensure that all legal,
professional and service requirements are met.
Regularly participate in Trust wide Clinical
Audit encouraging other pharmacy staff in this area and liaising with other
specialties/departments as necessary.
Ensure errors, complaints and incidents are
managed within the Trusts guidelines.
5.
Personal Development
The post
holder will:
Be expected to keep professionally updated at
all times and also actively aware of Trust wide issues and trends.
Have a personal professional development plan
and identify training needs as required to the EPMA and Pharmacy Informatics
Team Leader.
Keep clinical and dispensing skills up to date
by participation in the rotas as allocated.
Demonstrate and maintain a commitment to
continuing professional development (CPD)
6.
Dispensary
and other operational responsibilities (10% of workplan)
The post holder
will:
Hold the nationally accredited checking
technician qualification.
On occasion provide the final pharmacy check
following SOPs on dispensed medication (accuracy check) for in-patient, take
home medicines and out-patient prescriptions for the WRH site including outside
hospitals and trusts ensuring that the prescription has been labelled and
assembled correctly by other members of pharmacy staff.
On occasion report errors or omissions made
during the dispensing process to dispensing staff in a constructive manner and
ensure the corrective action required is explained and supervised.
On occasion weigh, measure, count and make
medicines, and prepare medicines for administration to patients, where accuracy
is of the utmost importance.
Maintain patient confidentiality at all times
according to Trust procedure and policy.
Act in a professional, caring and responsible
manner at all times to ensure that the needs of patients and other customers of
the Pharmacy Service are met.
At all times act in accordance with the General
Pharmaceutical Council Standards for pharmacy professionals.
Support the WRH pharmacy Saturday/weekend
rota
A full job description and person specification is available in the supporting information.
Job description
Job responsibilities
The EPMA lead technicians
prime responsibility will be to:
Provide subject matter expert guidance on the
EPMA aspects of the Trusts Digital Care Record (DCR);
Implement the required medicine configurations and workflows within the DCR so
they are reproducible through testing to provide clinical assurance;
Help in the operational running and development
of the DCR EPMA functionality;
Be the primary contact for all EPMA issues across
the Trust;
Key Duties:
1. Electronic Prescribing and Medicines Administration
(EPMA) System
The post holder will be
responsible for:
Under the leadership of the EPMA Senior
Pharmacist provide expert support in the technical aspects of the development,
implementation and upgrading of the Trust-wide EPMA system;
Implement the required medicine configurations and workflows so they are reproducible
through testing to provide clinical assurance;
Ensuring
the EPMA system works seamlessly for the end user e.g. clinical workflows and decision support;
Ensure
the efficient operation and integration of the EPMA and pharmacy IT systems;
Produce
well defined and tested Business Continuity Plans in the case of systems
outages;
Developing
processes in systems or practice that will make delivery of patient care more
streamlined and efficient;
Supporting
the EPMA Senior Pharmacist in the future implementation of new developments
within or related to the pharmacy department
Assist when
required the set up new medicines ,
users, cost centres and consultants on the pharmacy stock management system and
EPMA system, ensuring they are correctly linked to directorates and
specialities to ensure effective and accurate costing of medicines use
Helping
in the implementation of any upgrades of the EPMA, pharmacy stock management
and other pharmacy IT systems, including training and updating of standard
operating procedures (SOPs).
Ensuring
that software and hardware is compliant with all relevant legislation, the
Trust Medicines Policy and Trust standards of corporate governance
Support
with staff training in the use of EPMA, all pharmacy IT systems allowing for
safe and appropriate use of pharmacy IT equipment
Entering
and checking the accuracy of new medicine entities, amendments and patient details on
the pharmacy and trust systems ensuring compliance with pharmaceutical
standards
Attend
system user group meetings as required.
2. Pharmacy Information reporting
The post holder will:
Support the EPMA and Pharmacy Informatics Team
Lead with provision of financial and operational information required for the
effective management of medicines .
Produce routine reports to capture and
communicate prescribing and administration information of patients to healthcare
professionals.
Produce ad hoc reports for auditing and other
purposes.
Analyse and interpret complex data and provide
it in a format that meets the requesters needs, linking with other Trust
activity information to provide greater insight into pharmacy data and using
external sources to provide efficiency and quality benchmarks
Devise and validate specialist reports to
provide prescribing and administration information which relate to key performance
indicators as directed by the Pharmacy Triumvirate Team.
3.
Management
The post holder will:
Support and deputise for the EPMA Senior Pharmacist in their absence in
relation to EPMA
Supervise pharmacy technicians, pharmacy
assistants, pre-registration pharmacy
technicians, Foundation training pharmacists as assigned
Be able to analyse and interpret complex data
using standard reporting tools e.g. MS Excel as well as providing it in a
format that meets the requestors needs.
4.
Clinical Governance and Clinical Audit:
The post-holder will:
Help design, develop and undertake audits to
improve EPMA system, pharmacy IT services and to ensure that all legal,
professional and service requirements are met.
Regularly participate in Trust wide Clinical
Audit encouraging other pharmacy staff in this area and liaising with other
specialties/departments as necessary.
Ensure errors, complaints and incidents are
managed within the Trusts guidelines.
5.
Personal Development
The post
holder will:
Be expected to keep professionally updated at
all times and also actively aware of Trust wide issues and trends.
Have a personal professional development plan
and identify training needs as required to the EPMA and Pharmacy Informatics
Team Leader.
Keep clinical and dispensing skills up to date
by participation in the rotas as allocated.
Demonstrate and maintain a commitment to
continuing professional development (CPD)
6.
Dispensary
and other operational responsibilities (10% of workplan)
The post holder
will:
Hold the nationally accredited checking
technician qualification.
On occasion provide the final pharmacy check
following SOPs on dispensed medication (accuracy check) for in-patient, take
home medicines and out-patient prescriptions for the WRH site including outside
hospitals and trusts ensuring that the prescription has been labelled and
assembled correctly by other members of pharmacy staff.
On occasion report errors or omissions made
during the dispensing process to dispensing staff in a constructive manner and
ensure the corrective action required is explained and supervised.
On occasion weigh, measure, count and make
medicines, and prepare medicines for administration to patients, where accuracy
is of the utmost importance.
Maintain patient confidentiality at all times
according to Trust procedure and policy.
Act in a professional, caring and responsible
manner at all times to ensure that the needs of patients and other customers of
the Pharmacy Service are met.
At all times act in accordance with the General
Pharmaceutical Council Standards for pharmacy professionals.
Support the WRH pharmacy Saturday/weekend
rota
A full job description and person specification is available in the supporting information.
Person Specification
Qualifications
Essential
- Pharmacy Technician Registration with General Pharmaceutical Council
- Current in date accredited checking qualification
- Meeting GPhC requirements for CPD
- A recognised, relevant degree or equivalent qualification/experience plus further specialist knowledge gained through qualification or experience
- Hold a current UK driving licence (to be able to drive between sites and attend regional meetings/network groups).
Experience
Essential
- Recent, relevant experience working in a UK hospital setting
- Experience of working in a technical support role and proven experience in the development and support of IT systems within a health care setting to include implementing/problem solving clinical IT systems.
- Proven experience of successfully supervising and contributing to the training of staff.
- Experience of working with complex IT systems
- Proficiency of analysing complex reports, particularly around financial and usage type data.
Skills and Knowledge
Essential
- Highly skilled at using a wide variety of routine IT software
- Knowledge of relational databases e.g. SQL
- Ability to learn new technologies with minimum supervision
- Skilled and experience of analysing complex data
- Able to write reports and procedures
- Advanced keyboard skills for using a wide range of IT systems and software not only as a user but also a trainer.
- Able to communicate complex ideas to non-technical staff
- Advanced knowledge of MS Office software including advanced Excel
- Ability to analyse and resolve complex IT issues
- Weighing, measuring, compounding, and medicine manufacturing and preparation skills, where accuracy is of the utmost importance.
- Proven ability to dispense medicines accurately without making errors.
- Proven ability to check medicines dispensed by others and to detect any errors that have been made.
- Up to date knowledge and understanding of Safe Systems of Working in hospital pharmacy services.
- Up to date knowledge of Health and Safety at Work including COSHH, Manual Handling, and VDU usage.
- Up to date knowledge of Medicines Legislation including the Medicines Act, and Misuse of Drugs Act as they apply to pharmacy service SOPs and the legal requirements for dispensing and supplying medicines.
Other job requirements
Essential
- Extensive travel around the County will be required.
Personal criteria
Essential
- Able to concentrate on complex problems for extended periods of time and communicate solutions to diverse groups of staff with a range of IT ability/interest effectively.
- Able to prioritise complex and sometimes conflicting priorities to meet project deadlines.
- Able to elicit ideas and potential solutions from others and formulate these into deliverable IT solutions.
- Able to train a team of highly qualified staff with variable IT skills
- Capable of analysing highly complex facts or situations, which require the analysis, interpretation and comparison of a range of options
- Able to work with initiative and innovation.
- Able to set priorities, meet deadlines and manage time effectively.
- A good team worker, functions as a role model for colleagues.
- Able to communicate information about medicines when there are barriers to understanding.
- Able to empathise with patients, carers, visitors and staff.
Person Specification
Qualifications
Essential
- Pharmacy Technician Registration with General Pharmaceutical Council
- Current in date accredited checking qualification
- Meeting GPhC requirements for CPD
- A recognised, relevant degree or equivalent qualification/experience plus further specialist knowledge gained through qualification or experience
- Hold a current UK driving licence (to be able to drive between sites and attend regional meetings/network groups).
Experience
Essential
- Recent, relevant experience working in a UK hospital setting
- Experience of working in a technical support role and proven experience in the development and support of IT systems within a health care setting to include implementing/problem solving clinical IT systems.
- Proven experience of successfully supervising and contributing to the training of staff.
- Experience of working with complex IT systems
- Proficiency of analysing complex reports, particularly around financial and usage type data.
Skills and Knowledge
Essential
- Highly skilled at using a wide variety of routine IT software
- Knowledge of relational databases e.g. SQL
- Ability to learn new technologies with minimum supervision
- Skilled and experience of analysing complex data
- Able to write reports and procedures
- Advanced keyboard skills for using a wide range of IT systems and software not only as a user but also a trainer.
- Able to communicate complex ideas to non-technical staff
- Advanced knowledge of MS Office software including advanced Excel
- Ability to analyse and resolve complex IT issues
- Weighing, measuring, compounding, and medicine manufacturing and preparation skills, where accuracy is of the utmost importance.
- Proven ability to dispense medicines accurately without making errors.
- Proven ability to check medicines dispensed by others and to detect any errors that have been made.
- Up to date knowledge and understanding of Safe Systems of Working in hospital pharmacy services.
- Up to date knowledge of Health and Safety at Work including COSHH, Manual Handling, and VDU usage.
- Up to date knowledge of Medicines Legislation including the Medicines Act, and Misuse of Drugs Act as they apply to pharmacy service SOPs and the legal requirements for dispensing and supplying medicines.
Other job requirements
Essential
- Extensive travel around the County will be required.
Personal criteria
Essential
- Able to concentrate on complex problems for extended periods of time and communicate solutions to diverse groups of staff with a range of IT ability/interest effectively.
- Able to prioritise complex and sometimes conflicting priorities to meet project deadlines.
- Able to elicit ideas and potential solutions from others and formulate these into deliverable IT solutions.
- Able to train a team of highly qualified staff with variable IT skills
- Capable of analysing highly complex facts or situations, which require the analysis, interpretation and comparison of a range of options
- Able to work with initiative and innovation.
- Able to set priorities, meet deadlines and manage time effectively.
- A good team worker, functions as a role model for colleagues.
- Able to communicate information about medicines when there are barriers to understanding.
- Able to empathise with patients, carers, visitors and staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
