Clinical Effectiveness Facilitator

Job responsibilities

Work collaboratively with other departments such as patient safety and the improvement team to provide clinical effectiveness support and expertise and facilitate any changes that need to be made to key documents, initiating clinical audits or other supporting information.

Maintain and report on the progress of clinical audit/quality improvement projects

Work within a team structure to support data collection for corporate and national clinical audit projects.

To encourage and assist healthcare professionals in identifying suitable topics for audit/ quality improvement that are relevant to guidelines, risk management, complaints, Trust objectives, national initiatives and to design suitable data collection tools to support the audit process.

To review all clinical audit reports received by specialties and facilitate the completion of actions, identify any improvements made and provide support where needed.

Monitor the Trusts participation in a range of National Audits, ensuring reports and improvement plans have been developed by the project lead.

Working alongside colleagues in the development of robust Clinical Audit improvement plans.

Populate data into the Clinical Audit Tracking System or similar and run reports.

Work with Divisions to develop and support clinical audit and quality improvement initiatives.

Understand and effectively use software programmes

Support the delivery of training to staff in both formal and informal situations for all areas of clinical effectiveness.

Responsible for organising and prioritising own workload.

Attend relevant meetings within Divisions/Specialities and outside the Trust contributing as appropriate.

Use analytical skills to interpret and present complex data.

Participate in raising the profile of clinical effectiveness throughout the Trust including changes in practice so that learning can be shared across specialties.

Provide support by preparing evidence to support external requirements.

Maintain the Key Documents process including dealing with queries, providing expertise and providing quality assurance for key documents

Work with document owners and divisional governance teams, to ensure documents are reviewed in a timely manner

Linking key document reviews to newly published NICE recommendations and clinical audits

Working with multiple specialties to collate responses to NICE recommendations where a publication crosses divisions and facilitating the production of one report and action plan

Facilitate timely and thorough baseline assessments for NICE recommendations

Qualifications

Essential

• GCSE grade C or above including English and Maths or equivalent
• Sound education background with evidence of continued personal development.

Desirable

• Completion of Clinical Audit/ Quality Improvement training

Skills & Knowledge

Essential

• Expert understanding of principles underpinning audit and quality improvement and of applying these in a practical setting.
• Ability to analyse/organise data, including numerical data, draw accurate conclusions and present information in accessible reports.
• Excellent communication/presentation skills (written and verbal).
• Experience of project management.
• Knowledge of Evidence Based Healthcare techniques in particular audit.
• Basic knowledge of statistics.
• Knowledge & experience of managing change.
• Ability to work under own initiative.
• Ability to motivate others.
• Ability to work with competing deadlines and manage conflicting demands.
• Ability to manage projects with minimal supervision.

Desirable

• Knowledge of the trusts approach to quality improvement methodology.
• Knowledge of how the trust manages key documents such as policies and guidelines
• Previous experience in using audit/survey software.
• Experience of developing and delivering training.
• Knowledge of NHS information systems.
• Knowledge of developing and managing NICE Guidance or other self-assessment processes.
• Knowledge of quality improvement methodology and its application.

Personal Qualities

Essential

• Understand and carry out instructions accurately.
• Team working skills.
• Polite demeanour.
• Good interpersonal skills.
• Ability to cope with challenges and change.
• Proactive.
• Self-motivated.
• Willingness to learn new skills.

Experience

Essential

• Ability to demonstrate information technology skills with an excellent working knowledge of Microsoft Office Word, Excel, Powerpoint and Outlook.
• Previous experience of designing data collection tools.
• Ability to analyse/organise data, including numerical data and draw conclusions.
• Experience of managing compliance systems.
• Experience of managing and formatting documents
• Previous experience of facilitating projects to completion including report writing

Desirable

• 2 years NHS experience or other relevant experience .
• Use of developing and managing a Document Management System.
• Previous Clinical Audit and/or Quality Improvement experience within the NHS others

Other

Essential

• Must be prepared to travel to all sites included in W.A.H.T.
• Must be prepared to support other members of the team when required.